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Rated 4.4 out of 5 by 137 reviewers.
Rated 5.0 out of 5.0 Just what we needed We had just finished a 4000 mile drive from Texas to Fairbanks, Holiday Inn was just what we needed after some of of the hotels we had to stay in throughout our journey. One thing I will say is get to breakfast early and I mean at least a half hour early cause apparently the people that run the breakfast have a different clock they use (that is straight from one of the attendants mouth) I over heard her tell some other guests. There was a hockey tournament going on so there were a lot of kids running around being very loud, but the staff were quick to tell them to keep the noise down but the kids paid no mind. So I don't blame the hotel staff just the parents. We stayed 4 nights and overall the hotel was very nice and we will stay there again on our trips back to Fairbanks which should be every 2 months for supplies. February 26, 2015
Rated 5.0 out of 5.0 by Excellent staff Staff went above and beyond at every point. The fresh baked cookies at the front desk were delightful. February 24, 2015
Rated 4.0 out of 5.0 by Reasonable and Dependable The hotel was what I expected for the class of hotel. However, I was put in a wheelchair accessible room. If you use a wheelchair, these rooms are very nice, if not, not so much. If you are ambulatory, avoid wheelchair rooms. There were several choices for breakfast, but the hot food was not out until nearly 6:30 am; it was advertised for 6 am. Since I had to leave for work at 6:30, it was not convenient. The small amount of hot food was good, but the selection was limited. Service is foam plates and plastic cutlery. The cinnamon rolls are first rate, though. The room is reasonable size and the bed is quite comfortable. February 21, 2015
Rated 5.0 out of 5.0 by We'll be back. The staff at this HIE are great...very friendly, helpful and always wanting to do what's best for their guests. We stayed here in November and they remembered us when we returned in February. Love those nightly cookies! February 19, 2015
Rated 5.0 out of 5.0 by Great Hotel Would recommend this hotel to other. Great service, helpful staff, warm and clean hotel. February 19, 2015
Rated 5.0 out of 5.0 by FAI - Stay Excellent services to include, cleanliness of rooms, amenities, and cleaning and customer service staff. Speedy check-in and check-out. January 27, 2015
Rated 5.0 out of 5.0 by I was able to sleep I was able to sleep - which hardly ever happens when I travel January 20, 2015
Rated 3.0 out of 5.0 by Could of been good Dirty sheets. Could of been a good stay. Everything was pretty nice about the hotel until the kids were asleep and my wife and I got ready to climb into bed. Pulled back the comforter and there were dirty sheets on the bed,,,, Gross!!!! We put the comforter back on and slept in our clothes as we didn't want to wake the kids sleeping in the other bed. The pool was nice and breakfast had an acceptable variety. We parked by a fire escape exit to haul kids stuff in and out, the only problem there was it was only an exit so someone had to stand at the door to let you back in. Not a real problem. Pretty nice and would recommend because Holiday Inn's are usually pretty good. But I doubt I'll be back very soon,,,,, did I mention DIRTY SHEETS? January 19, 2015
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