Rated 4.4 out of 5 by 232
Rated 5.0 out of 5.0 by cwellsra great service.
On a last minute decision I had to check in. Had no problems at all. The female staff was very nice and pleasant and attentive to my situation. I would have liked to use the hot tub but it was packed most of the night. (others had the same idea). Nice television package. Very impressed.
September 30, 2015
Rated 5.0 out of 5.0 by Hammah great service-new very clean hotel
This is by far the best hotel in Fairbanks! Great service, awesome plentiful tasty breakfast, beautiful clean spacious rooms.
September 24, 2015
Rated 5.0 out of 5.0 by Bow53 Great service, personable and friendly staff great breakfast
Great hotel, room. Very personable, friendly staff. Excellent breakfast. Would recommend to others to stay, clean and safe.
September 22, 2015
Rated 4.0 out of 5.0 by TravelWriter99 Good location and great staff
Only problem I had was shower head was too high to adjust. The staff was great and room was comfortable. Extra fresh baked cookies in afternoon.
September 20, 2015
Rated 4.0 out of 5.0 by Dellsman Good room and bed
I like to stay at the holiday inn when I go to Fairbanks. Room and breakfast is good and I get to do some laundry. The TV and internet are poor however so that needs some improvement.
September 15, 2015
Rated 5.0 out of 5.0 by Gov Trav Business Trip
Excellent hotel. IF I had to point out one thing, it would be that for the three days I was there, one of the two treadmills did not work.
September 14, 2015
Rated 2.0 out of 5.0 by jackyjjohn not good
Our room was not cleaned the 2nd day there. Only one gal at front desk. She did offer to clean our room but was so busy with front office needs...checking in people, calling taxis for guests, etc. Offered us free night to just give us some towels for next morning's shower. Nice gal at front desk but did not know how or even tell me that she didn't know how to give us free night and I had to call IHG and cancel reservation. Very poorly run hotel. Even gave out travel peanut mix that had expired in May 2015...not good at all. No recognition of Rewards member, no offer of points or water. The breakfast gal was just harried and ran out of everything. Not well organized hotel. Very disappointing...
September 9, 2015