Rated 4.4 out of 5 by 136
Rated 5.0 out of 5.0 by Aouroa Excellent staff
Staff went above and beyond at every point. The fresh baked cookies at the front desk were delightful.
February 24, 2015
Rated 4.0 out of 5.0 by NoSki2015 Reasonable and Dependable
The hotel was what I expected for the class of hotel. However, I was put in a wheelchair accessible room. If you use a wheelchair, these rooms are very nice, if not, not so much. If you are ambulatory, avoid wheelchair rooms. There were several choices for breakfast, but the hot food was not out until nearly 6:30 am; it was advertised for 6 am. Since I had to leave for work at 6:30, it was not convenient. The small amount of hot food was good, but the selection was limited. Service is foam plates and plastic cutlery. The cinnamon rolls are first rate, though. The room is reasonable size and the bed is quite comfortable.
February 21, 2015
Rated 5.0 out of 5.0 by mommaperry We'll be back.
The staff at this HIE are great...very friendly, helpful and always wanting to do what's best for their guests. We stayed here in November and they remembered us when we returned in February. Love those nightly cookies!
February 19, 2015
Rated 5.0 out of 5.0 by gymmom15 Great Hotel
Would recommend this hotel to other. Great service, helpful staff, warm and clean hotel.
February 19, 2015
Rated 5.0 out of 5.0 by John of FGA FAI - Stay
Excellent services to include, cleanliness of rooms, amenities, and cleaning and customer service staff. Speedy check-in and check-out.
January 27, 2015
Rated 5.0 out of 5.0 by Evie1970 I was able to sleep
I was able to sleep - which hardly ever happens when I travel
January 20, 2015
Rated 3.0 out of 5.0 by CSM007 Could of been good
Could of been a good stay. Everything was pretty nice about the hotel until the kids were asleep and my wife and I got ready to climb into bed. Pulled back the comforter and there were dirty sheets on the bed,,,, Gross!!!! We put the comforter back on and slept in our clothes as we didn't want to wake the kids sleeping in the other bed.
The pool was nice and breakfast had an acceptable variety.
We parked by a fire escape exit to haul kids stuff in and out, the only problem there was it was only an exit so someone had to stand at the door to let you back in. Not a real problem.
Pretty nice and would recommend because Holiday Inn's are usually pretty good. But I doubt I'll be back very soon,,,,, did I mention DIRTY SHEETS?
January 19, 2015
Rated 5.0 out of 5.0 by AlaskaGambler Comfortable Stay
Very nice and relaxing stay at Holiday Inn Express in Fairbanks. Complimentary wifi, pool with hot tub, and free breakfast. Room was very nice and open. Comfortable beds and quiet.
December 30, 2014