Rated 4.1 out of 5 by 71
Rated 5.0 out of 5.0 by Markie12 Outstanding Service
Vada provided outstanding service at the breakfast buffet and with a smile. It was so refreshing to see a hotel employee that really enjoys her job. Thank you Vada.....
July 17, 2014
Rated 2.0 out of 5.0 Watch your back
There is an integrity issue in this hotel. Vera in the kitchen is one of the few honest people working here. The front desk cannot be trusted with easy common courtesy tasks. During check out the front desk lied to my family claiming they couldn't print a receipt but would email it. Both are a lie. They could have printed if they wanted (every hotel can) nor have they a week and a half later bothered to email the zero balance receipt. Don't trust them.
The housekeeping staff run a schedule that makes no sense. They might be cleaning the room right next to yours but then they will take off and clean another floor. No sense of coordination or even following the idea of working smarter rather than harder.
July 16, 2014
Rated 4.0 out of 5.0 by grtflfshrmn No airport shuttle service, otherwise fine.
No airport shuttle service, otherwise fine. Very helpful desk staff, somewhat helpful breakfast staff, very clean and comfortable room bed and bathroom. Could use more fruit choices at breakfast.
July 5, 2014