Rated 4.4 out of 5 by 214
Rated 4.0 out of 5.0 by Ralph78 Rude Kitchen staff
Let me start by saying the front desk clerks were wonderful. I had a bad experience with the kitchen staff. I wanted some water and was trying to get the water out of the juice machine at 6:50 am (the serving hours were 7:00 -10:00 on weekends), the person running the kitchen told me that they didn't open until 7:00 am. I explained that I only wanted water and she said they opened at 7:00.
I emailed the GM of this property with no response. Doesn't bode well for "Customer Service".
Not many other choices for this area and it appears to show in the management.
August 23, 2015
Rated 5.0 out of 5.0 by akgrannie Best place in town
LOVE LOVE this place. I travel every other week and this is my home away from home. Never have to want for anything. Quality is excellent along with the pricing.
August 19, 2015
Rated 5.0 out of 5.0 by FrannieK Clean
This trip was our first to Fairbanks and we found the hotel to be convenient for sightseeing. The front desk and breakfast room employees were friendly
August 14, 2015