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Rated 4.8 out of 5 by 245 reviewers.
Rated 2.0 out of 5.0 by Can Do better Beds are not comfortable and AC keeps shutting down. June 20, 2016
Rated 3.0 out of 5.0 by Hot and Thirsty in Atlanta Overall stay was average. They need cold water in the lobby for the guests when arriving. Atlanta is a hot and humid area and a cup of cold water would have been great upon arrival. IHG members receive warm bottled water as a refreshment....huh? Beds were not comfortable and room temperature was hard to regulate. Loud fan kept kicking on/off during the night. June 20, 2016
Rated 4.0 out of 5.0 by Fairburn Suites - Holiday Inn Express Was overall a pretty good stay. View from room was of a run down parking lot with Pawn shop and liquor store but overall the hotel was very clean. June 8, 2016
Rated 1.0 out of 5.0 by Poor Customer Service The AC in our room was not functioning upon returning from dinner. Waited an hour for a response after reporting to front desk. After not response, physically went to front desk and reported again. After waiting another hour and feeling mostly ignored by the staff, we were given another room. We were told it would be upgraded, but was the same as the previous room. This was resolved around 1am and had to move 2 small children. Upon checkout, we were charged more that double the rate we booked because we changed rooms. After 30 minutes of back and forth with the staff, they said corporate automatically set the rate and had to get the manager to approve a rate change. Everything was finally resolved and we paid the originally agreed upon rates. June 1, 2016
Rated 5.0 out of 5.0 by Nice place on the south side This is a great property, all the room open into a central courtyard or atrium. The staff is friendly and everything works well. Not too many good restaurants in the area though. May 30, 2016
Rated 5.0 out of 5.0 by 設備新穎 房間設備新穎 缺點是電視太小 早餐不錯 應有盡有 游泳池夠大且附按摩池 健身房也標準 但電梯不夠整潔 May 25, 2016
Rated 4.0 out of 5.0 by Great Value, Beautiful hotel Check-In was a breeze and the front desk staff was very friendly and helpful. We were able to have a crib delivered to the room for our daughter with no problem. It was clean and comfortable for her. The pool is nice and the water was warm. Breakfast overall were just okay, although the cinnamon rolls were amazing. I would've liked there to be more healthy choices, like a greater variety of fruit or greek yogurt. The room was updated and clean, we use wished that the mattresses were a bit higher quality. They were extremely firm. Overall, it was a good value for the price. I would recommend this hotel for a traveler that would like a good price for a nice hotel. May 18, 2016
Rated 5.0 out of 5.0 by good overnight stay Check in and out was fast, hotel staff friendly and efficient, breakfast good May 17, 2016
  • 2016-06-23 T22:41:33.385-05:00
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