Rated 4.7 out of 5 by 42
Rated 5.0 out of 5.0 by CG28 Fantastic Staff
Just spent three long weeks on business at this hotel and couldn't have been more comfortable and happy. Every staff member is professional, friendly, and makes this hotel a top property. Spent three weeks in Europe recently, and never experienced the level of service that I consistently receive here. Would never stay any where else when in Atlanta !
December 12, 2013
Rated 4.0 out of 5.0 by Hazza8 Excellent welcome for weary travellers
We stayed here after a long flight to Atlanta. The welcome was outstanding, the beds were very comfortable and the room clean. The breakfast was adequate and the breakfast area is very light and airy. All the staff were very friendly.
December 8, 2013
Rated 5.0 out of 5.0 by LarisaT Excellent helpful staff
We stayed over the Thanksgiving holiday and were very pleased. The front desk staff was exceptionally cheerful and helpful, even with a snafu about our payment - it wasn't the hotel's fault, but the front desk clerk worked diligently to figure out the problem (even calling the front desk manager at home for help!). Turns out, our daughter had neglected to "activate" her new card. LOL!
Everything about our room was fine, although the compressor on the heating/cooling unit was VERY LOUD when it kicked in. We were in room 418 & I think someone needs to check it out. Otherwise, the room was clean, basic, quiet, and comfortable.
The breakfast was just ok, but there was cereal, juice, yogurt, and fresh fruit.
Generally, when we travel, we stay at all-suite properties that are a little higher end, but this was the closest hotel to the family. I'd stay there again and recommend it.
December 2, 2013
Rated 5.0 out of 5.0 by keithalabama89 Front Desk
Front Desk Staff was extremely helpful as our car battery went dead as we arrived. The Manager pulled his car up and jumped our car off and gave us directions to an autozone for a replacement battery.
November 19, 2013
Rated 5.0 out of 5.0 by jwpvt1943 Great staff, Great stay
We were greeted like family. Staff went out of their way to help in any way they could.
The only drawback was the food that was supposed to be hot was barely lukewarm. Too bad.
October 29, 2013
Rated 5.0 out of 5.0 by EricD53 Home away from home
I am working on a construction project in South Atlanta and my stay at the HIE has been a very enjoyable experience. The staff is professional and friendly and as a IHG Platinum Elite card holder they acknowledge it and appreciate my patronage.
October 28, 2013
Rated 5.0 out of 5.0 by Got2GetAway2 Awesome Stay and Service
I recently stayed at this hotel and found the staff and hotel to be wonderful. From check-in to check-out the staff was more than accomodating. The hotel is beautiful inside/out and I would definitely recommend this location to anyone.
I look forward to my next visit with this location!
October 28, 2013
Rated 5.0 out of 5.0 by Clancyb good place to stay
we stayed at this hotel on a road trip. the Hotel looked new and was very clean. staff was friendly and helpful. Breakfast was standard Holiday inn, adequate. there was only half and half and no creamer for people like me who are lactose intolerant, however no big deal. Indoor pool was a nice extra and we relaxed there for a while. definitely would stay again.
October 23, 2013