Rated 4.8 out of 5 by 243
Rated 4.0 out of 5.0 by Deano23 Fairburn Suites - Holiday Inn Express
Was overall a pretty good stay. View from room was of a run down parking lot with Pawn shop and liquor store but overall the hotel was very clean.
June 8, 2016
Rated 1.0 out of 5.0 by Boldari Poor Customer Service
The AC in our room was not functioning upon returning from dinner. Waited an hour for a response after reporting to front desk. After not response, physically went to front desk and reported again. After waiting another hour and feeling mostly ignored by the staff, we were given another room. We were told it would be upgraded, but was the same as the previous room. This was resolved around 1am and had to move 2 small children. Upon checkout, we were charged more that double the rate we booked because we changed rooms. After 30 minutes of back and forth with the staff, they said corporate automatically set the rate and had to get the manager to approve a rate change. Everything was finally resolved and we paid the originally agreed upon rates.
June 1, 2016
Rated 5.0 out of 5.0 by GreeleyJoe Nice place on the south side
This is a great property, all the room open into a central courtyard or atrium. The staff is friendly and everything works well. Not too many good restaurants in the area though.
May 30, 2016