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Rated 4.1 out of 5 by 87 reviewers.
Rated 5.0 out of 5.0 by Very good value for money! I really liked this HI. From the reception where the welcome was warm and genuine. Then, with the informations and indications that where given to me to answer my needs of directions for the next day etc. And finally for the good comfort of the room. My only regret, the fridge didn't have a freezer.. April 24, 2013
Rated 5.0 out of 5.0 by Recent Stay Very pleased with 4-night stay. Only negative was that the cinnamon rolls were unavailable 2 of the 4 mornings. April 15, 2013
Rated 2.0 out of 5.0 by Terrible Bed - Room Refrigerator Broken Great location. Staff was very accomodating - particularly responsive to when I wanted to change rooms. However even after looking at other rooms with the intent to move to a larger room, it was determines that all of the rooms are small/cramped. The sheets on the bed never fit properly and adversely effected my ability to get a good nights sleep. The refrigerator in the room never worked. It was unplugged when I first arrived in the room and never got cold enough to store food the entire time I lodged there. April 10, 2013
Rated 4.0 out of 5.0 by Great hotel, close to Metro. Our family stayed here on a recent trip to DC. The front desk clerks were great each time we had to deal with them. The room and breakfasts were of the consistent good quality that we've come to expect from Holiday Inn Express. On the downside, the bathroom was a little small and the room was surprisingly noisy from outside traffic. On the plus side, I chose this hotel because of its proximity to the DC Metro station which was only about a mile away. Very convenient. Lots of places to eat in the area as well. All in all it was a great trip. Would definitely use this hotel again. April 5, 2013
Rated 5.0 out of 5.0 by Friendly Staff I have stayed at this location when in the area, for the last 10 years. The front desk attendants are very friendly and helpful. The professionalism and courtesy exhibited are the first thing that you notice. The rooms are clean and updated. Very satisfied with this location. April 5, 2013
Rated 4.0 out of 5.0 by Quite comfy Had no problems with checking in. Recognized me as a priority club platinum member. However I did not receive a priority check out. Had to stand in line to check out and receive my receipt. Still the hotel was nice, clean, and convenient. would stay here again. March 4, 2013
Rated 5.0 out of 5.0 by Great hotel with excellent service I would highly recommend this Holiday Inn! We checked in very, very late at night and the young lady at the front desk, Ruth, asked if we would like a late check-out before I even asked for one. She was still there the next day when we checked out. Despite having worked a very long shift, Ruth was very pleasant and cheerful. I am a Platinum Priority Club member and Holiday Inn is our favorite hotel because of locations like the Fairfax Holiday Inn. Don't hesitate to stay at this location if you are in Fairfax. February 26, 2013
Rated 5.0 out of 5.0 by Great room! The room was wonderful, very clean, and the staff is very courteous and kind. It was a quick check in and check out, very impressed. February 20, 2013
Rated 3.0 out of 5.0 by Fairfax Holiday The people were great, The only problems I had was that the room was not cleaned very well. trash on the floor as well as pre-eaten sunflower seeds all over the floor. No wash clothes in the room. February 19, 2013
Rated 5.0 out of 5.0 by Very comfortable accommodations and friendly staff. We enjoyed the stay. The room was just right and everything worked out well. The staff was very friendly. January 28, 2013
Rated 4.0 out of 5.0 by A bit tired but getting some updates I noticed that some rooms and the halls were receiving attention - which is timely since the property is starting to feel a bit tired. January 24, 2013
Rated 1.0 out of 5.0 by Worse stay yet. The holiday inn express was the most expensive and the worst stay I have had yet. It started with my reservation I was told that I was getting a King bed and ended up with two queen beds. The room was pertty small with the two beds in it. The next thing I noticed is that the end table and the lamp on it looked like it have never been dusted I turned on the light and noticed my hand was filthy and had to go wash them. I had a very poor internet connection so I gave up on sending emails that I need to get out. After that frustration I was headed to bed and wanted to see the weather channel after I laid down and found that I got a whole 5 channels, 3 C-span channels, Fox news and some other channel but no weather. I needed to know the weather because I had heard that there was a bad snow storm coming and was traveling through it and needed to know when I had to leave the area before the stom hit. Overall this was the worse expericence I have had with your hotels. I perfer to stay with you because of the great service I usually recieve. You need to do a review of this hotel and find out what is going on. Also I was not greeted as a Priority Club Member. January 21, 2013
Rated 5.0 out of 5.0 by Great hotel This hotel met our needs. We were looking for an inexpensive hotel not far from the metro for commuting into Washington. The room was a little small for four people and the bathroom was tiny, but it was clean and comfortable. The staff was great and the breakfast exceeded our expectations. January 19, 2013
Rated 5.0 out of 5.0 by Good location Right location and comfortable room. Breakfast was quick and easy before leaving for home January 6, 2013
Rated 5.0 out of 5.0 by Great Customer Service We always enjoy staying at the Holiday Inns. They are actually our preference. We just stopped in here on our way home to PA no reservation, just taking a chance there would be vacancies. We too, were greeted by "Ruth" at the front desk, and she was a sweetheart. Told us of the great special on the rooms for the night, and just treated us great! She wanted to make sure we had everything we could possibly need. She was very helpful, and is an asset to this Holiday Inn! January 6, 2013
Rated 4.0 out of 5.0 by Great Choice I had never been to the area and was only staying 2 nights. While this is an older hotel, it has been remodeled. The rooms are very comfortable and clean. The breakfast bar area was well stocked and had lots of choices. The staff was very helpful. What more can you ask for! I would stay here again if I return to the area. December 15, 2012
Rated 4.0 out of 5.0 by Clean Comfortable Convenient not Costly Suited my family's needs perfectly. A mile from George Mason U, easy to access. Rooms are clean and comfortable (2 queen beds). Hot breakfast in the deal as well. Would definitely come back December 5, 2012
Rated 5.0 out of 5.0 by Best reception ever in any Hotel We were greeted my "Ruth" who was the absolute best receptionest ever in any Hoiliday Inn facility as well as any Resort i have ever stayed at. The entire stay was great even being caught is a school debut -Lots and lots of school kids but well handled. December 5, 2012
Rated 1.0 out of 5.0 by Sorry we love history This hotel was unprofessional to say the least. We paid for the air and space package which included a $25 giftcard for parking at the Air and Space museum at Dulles Airport. They didn't have any and was shocked that I was disappointed. It's just parking is what they said. October 24, 2012
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