Rated 4.4 out of 5 by 249
Rated 5.0 out of 5.0 by Meannean Excellent service
Our stay at the Holiday Express Fairfield Ohio was one of the best hotel experiences I have had. I travel often for leisure now, however, I traveled more often for business and leisure when I worked. I am rating this stay excellent all the way around.
This hotel has a surprisingly great breakfast, the breakfast area is appealing and the food is superb. You get more than a cinnamon role and hot coffee. It is magnificent. The staff makes it a pleasant visit. They are attentive and warm.
I travel often in this area as I grew up here. I will make this my hotel stay from now on. I positively recommend this establishment to families and other travelers . It is centrally located with loads of things to do in the area.
Stay here and you will never stay any where else. The price is fantastic for what you get.
June 16, 2016
Rated 5.0 out of 5.0 by travel29 Overall great stay
We were in town for a family wedding and the Holiday Inn was a great location to stay. Beds were comfortable, rooms were clean, pool was clean and staff were friendly.
June 13, 2016
Rated 4.0 out of 5.0 by Captain Kim Front desk
Out over all experience was good. We had to check in early due to my husband's work in the area and the hotel was able to accommodate us. Hotel was under construction but this did not affect us at all. Room was clean and updated. Location to my husband's job site perfect. Only complaint was the front desk never had a person there. At check in we waited 5 minutes before we called out to get someone to check us in. There was not a bell to ring. Later we wanted to ask about restaurants. Again, no one there and no one answered our call out. We then went to check out the next morning, and no one was there. Either your hotel is under staffed or existing staff needs to be more available.
Also, being gold status members we were never acknowledged. Not that it matters but I do know that that is your policy.
June 4, 2016
Rated 4.0 out of 5.0 by Ralph327327 Randy
Nice Hotel, Remodeling going on. The lobby was a mess. The swimming pool is so small you can't swim.
May 31, 2016
Rated 4.0 out of 5.0 by agthornton Very comfortable bed, great service
I liked the hotel overall. there was some renovations going on so it was a little noisy early. We find Holiday Inn Express very nice for the price and usually look for them whenever we go out of town. I was also very convenient to restaurants.
May 26, 2016
Rated 4.0 out of 5.0 by Phyllie417 Clean and Comfortable
The hotel was clean and comfortable. There was a lot of construction going on, and it made it hard to park, so we had to walk a long way. Other than that it was definitely worth the money.
May 20, 2016
Rated 3.0 out of 5.0 by cerquleez 137 beautifully renovated
renovation was still ongoing when I arrived in the lobby area. Check in was easy and very professionally done I was assigned a room on the second floor where the renovation had been completed. Everything with the room was exceptional except for the pillows and air conditioner. The air conditioner was so noisy I had to turn it off to get to sleep. The pillows were square and too firm to be comfortable. Everything else was five star.
May 16, 2016
Rated 5.0 out of 5.0 by Roger071156 Comfortable
Staff was great, room was comfortable, all I expect from IHG.
April 28, 2016