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Rated 3.8 out of 5 by 33 reviewers.
Rated 1.0 out of 5.0 by Bad overall The first visit was there Christmas eve. The reservation was in my son in law's name. I am handicapped. The elevator hardly ever worked. the outside doors didn't work I had to walk all the way around the building to get in. We were dealing with a sudden death on Christmas eve and having to carry lots of stuff to the room which was very hard for me. The food in the I joined your club but have not received any perks or information concerning this. I know the standards for Holiday Inn and you met none of them. I will mention also I was double charged the first time waiting to see that refund. Over all your company needs to address a lot of issues. Unfortunately for us we will have to return but not at all happy about it. January 11, 2014
Rated 5.0 out of 5.0 by very good experience beds were fine and pillows were firm as we like them. Staff was helpful and knowledgeable. January 1, 2014
Rated 5.0 out of 5.0 by Enjoyable stay at Fairfield Holiday Inn Express We stay in the Holiday Inn Express in Fairfield every time we come to town to visit relatives. The Holiday Inn is clean, comfortable beds and extremely friendly staff. The breakfast is very good. We stayed Dec 24th 2013. Even though there were not very many people in the hotel, they had a wonderful breakfast. We will stay here again and tell our friends to stay there as well. December 28, 2013
Rated 5.0 out of 5.0 by Great stay. Great staff. Nice place to lay-over if you're stuck between DFW and Houston or beyond. Nice, clean rooms, and the staff is super friendly. November 25, 2013
Rated 5.0 out of 5.0 by Return visit As usual, staff was great. I will be back next time I have business in the area. November 12, 2013
Rated 5.0 out of 5.0 by Great Experience The Hotel staff was top knotch. I stayed for a month on business, and couldn't have asked for better customer service. Room was always cleaned and the bed/pillows were perfect. Will definitely choose this establishment if in that direction again. November 8, 2013
Rated 3.0 out of 5.0 by Mixed feelings Hotel was clean and easy to find. However, we were there for two nights and did not have the maids come in to clean our room After the first night because we had too many things in the room. When we called to trade out our towels for clean ones we were told that they were out of towels and would not have any until the next day. I think there was too many occupants in the hotel at one time. November 4, 2013
Rated 5.0 out of 5.0 by One discrepancy Final bill was a little more than originally quoted, once checked with front desk payment was adjusted Overall a lovely relaxing night followed by a well stocked breakfast bar for four UK travelers transitting all around Texas for a month. Would recommend this hotel. October 24, 2013
Rated 2.0 out of 5.0 by Room Humidity The AC unit did not do anything for the humidity in the room. Everything felt damp. We finally had to put the heat on for awhile to dry things out. The toilet seat was loose and the hair dryer stopped working in the middle of doing my hair. My husband left his Blackberry behind, and of course, it wasn't found. We'll travel a few miles further north and try that Holiday Inn the next time. September 19, 2013
Rated 2.0 out of 5.0 by Fairfield experience The reward for being a member is a bottle of water! The Internet is mostly down, as in a third world country service. The Ethernet plug in cord does not work, and the TVs are way too small September 9, 2013
Rated 5.0 out of 5.0 by Comfortable Bed, clean room Our experience at the Holiday Inn in Fairfield was great. We stay at the Holiday Inn in Fairfield over all the other hotels. The HI is clean, comfortable, friendly staff, good breakfast and a great pool for cooling down in a hot Texas summer. It is our choice to stay at the HI when we visit family in Fairfield. August 2, 2013
Rated 4.0 out of 5.0 by Nice Stay Passing through on a road trip, checked in late and left early. Staff was friendly and hotel was clean and very updated/maintained. July 9, 2013
Rated 4.0 out of 5.0 king suite or double queens big, spacious room with a lots of space lots of gear. Big breakfast selection with juice bar and some healthy food options. Close to everything in fairfield. April 23, 2013
Rated 4.0 out of 5.0 by The Room was very Comfortable and the service was out standing. I have stayed at the Holiday Inn Express several times before when passing through. I like it becasue it clean, the people are nice, and you don't have to go far to get something to eat. April 19, 2013
Rated 5.0 out of 5.0 by Great front desk help I basically lived in this hotel for 4 months and had nothing but a great experience while I was there. March 29, 2013
Rated 5.0 out of 5.0 by Overall Great Place To Call Home I really Love the Overall stay, it was wonderful. Staff is outstanding. They always greated us with a smile, hello, good morning, and even taken the time to check on us, through calls to our room. They went over and beyond the Logo of Holiday Inn Express. They really know how to treat their guest. and that Laqueila, always has a smile that lights up the whole day. I really really enjoyed her. Also Jerry the maintenance man, is really great at his job. These people made us feel like we were family. Breakfast was outstanding, I give the whole hotel, 20 STARS. People please stay there is you are going to be in Fairfield Texas. March 15, 2013
Rated 5.0 out of 5.0 by great room and value in Fairfield we arrived late and the front desk provided a 2 room suite since they were sold out of single rooms. this was a creative solution that exceeded our expectations. March 11, 2013
Rated 5.0 out of 5.0 by Great place to relax Very great place to relax after work. Would stay here again and would tell others. February 15, 2013
Rated 4.0 out of 5.0 by Typical HI Express Knowing the commonality and overall quality for the cost is one of the reason I've chosen this chain for the occasional trek if 1 is available. This is as nice as expected. The only change I would make is to extend the breakfast by another hour. February 1, 2013
Rated 5.0 out of 5.0 by Outward appearance very good, interior appearance excellent. From the moment I made reservations until the final check out on Sunday morning there was no difficulties encountered. The greeting I received upon arrival on Friday evening was cordial and directions were clear. Room as great, ready for use and at a comfortable temperature. All furnishings were in place and ready for use. Breakfast was ready at time given and a wide variety of choices were available. Hot food was very good for a hot buffet style meal. Dining area very clean and spacious. The same for the second morning with a different choice of hot food. Both days the supply of hot food was maintained at a good level, so as not to cause any inconvenience. Checking out was completed without any problems. Bill was ready and had been left for me to check and desk clerk was very cordial to wish me a good trip and show appreciation for choosing Holiday Inn Express. January 25, 2013
Rated 5.0 out of 5.0 by Always a good experience I probably stay at this particular spot at least one night a month while on business. The rooms are always clean, staff is friendly and helpful, and the surroundings are peaceful. I really enjoyed the Christmas decorations this last time. In addition, there were fresh baked cookies and bottled water in the lobby. It made it feel like home! December 31, 2012
Rated 5.0 out of 5.0 great property I stay at HIE properties about 110 nights a year and typically they are just about all the same so finding one that stands out is rare. However this Faifield property is very nice and clean, well managed with very friendly people! One of my favorites December 4, 2012
Rated 1.0 out of 5.0 by One to avoid I recently visited the Fairfield TX area and the Fairfield North Holiday In Express. Front Desk Staff was inexperienced and rude. Room and bathroom was dirty. The bed was uncomfortable. Noise level was intolerable. Breakfast hours started a 6:00 am and by 7:00 am there was nothing left but Cereal and Danish. There was no Coffee. This hotel is not worth staying at for the price I was charged. I arrived on a Sunday late afternoon. December 4, 2012
Rated 1.0 out of 5.0 by never left a holiday in to check in another untill this one internet was the worst ever after 4 days of not usable internet was told they would move me to a better area and up grade me .i was moved across the hall from a king single suite to a queen double with internet just as bad (how they figured moving across the hall would improve the wireless internet is plain stupidity ) after talking to the assistant manager the next day and was told the internet was not there problem and to contact the server I checked out and moved to the hotel down the road I was to be there for 28 days only lasted 4 December 2, 2012
Rated 5.0 out of 5.0 by Great Stay This hotel provided a very nice place to stay and relax. I was there on business and the accommodations were excellent. The rooms and lobby were very clean and modern in design and the beds were really comfortable. The staff was always friendly and helpful as well. November 26, 2012