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Rated 3.8 out of 5 by 123 reviewers.
Rated 5.0 out of 5.0 by Wonderful hotel experience! I had a wonderful experience at this Holiday Inn! The ambiance and decor is just lovely and incredibly peaceful. The staff was very friendly. The room was clean and comfortable. It was truly a great experience and all the elements together made the experience feel like a mini oasis of relaxation/escape from reality. It definitely exceeded my expectations! January 24, 2015
Rated 5.0 out of 5.0 by "Excellent Amicable Customer Service/Customer Care Provided!" We are very glad about our recent reservation at the Holiday Inn Express Fairhope-Point Clear hotel, located at 19751 Greeno Road, Fairhope, Alabama, 36532. The entire staff was very serviceable, amicable, polite and always demonstrated quite a forthright congenial, supportive and friendly disposition. Again, while recently, visiting Fairhope, Alabama for an employment orientation at a business located within the nearby Mobile, Alabama vicinity and having stayed at this "Holiday Inn Express," we had the best getaway and nights of comfy, cozy, cushy...good sleep "ever!" Furthermore, the room was spotless. "Moreover, the young lady named Christel, did "excel" and/or, "go beyond" her customer service duties by making sure that we were always directed and arrived at our locations promptly, through suggesting the fastest navigating routes to our destinations." She also recommended an excellent Italian restaurant in the historic downtown area which had a magnificent ambiance and great food! Likewise, the other ladies were just as nice and courteous! They made certain that my husband and I felt welcomed and satisfied throughout our entire stay at this lodging site and travels through the quaint town of Fairhope. Thus, everyone from the hotel manager, ("who also went out of her way...to give me a couple of extra needed items") for my brisk walk to the pier; displayed a candid, or sincere, personality and/or, propensity of authentic charisma...Southern Grace! Hospitality! and Charm! "Thank you ladies!" Including, Christel, Aimee, Jennifer, Denise ("the breakfast buffet attendant"), ("Management") and the rest of the team! "I'm grateful about the excellent courtesy and team-work assistance which was provided to us both. In conclusion, I will absolutely suggest the Fair-hope/Point Clear, Holiday Inn Express! to all our friends and family members. Likewise, we advise that everyone traveling throughout Fairhope, Alabama! to book their reservation at this nice hotel. Because, all the employees truly and straightforward made us feel like at "home!" Thank you. January 21, 2015
Rated 5.0 out of 5.0 by Most comfortable stay ive had in a long time This hotel was wonderful. It was so clean and the staff was excellent. I will stay again!! January 20, 2015
Rated 5.0 out of 5.0 by Excellent Staff and nice remodel I'm not much on hotels. Honestly, they are a place to sleep while I take care of business or pleasure. I just want clean rooms and a decent staff. HIE in Fairhope met and exceeded my expectations. After coming from the cold, below zero windchills of the north, I was looking forward to some southern Gulf Coast warmth, but it was not to be. Cold, windy rainy days pretty much kept me in my room when I wasn't attending to business. Since I was staying here, I didn't mind. It was a good place to be "stuck." The recent remodel looks very nice, much like a hotel at twice the price, and the staff were very friendly and helpful. Almost like they ENJOYED their jobs! You don't get that everywhere. Next time I'm in the Mobile/Fairhope area, I won't even shop around. I'll just stay here. January 18, 2015
Rated 4.0 out of 5.0 by Cheered up Holiday's I liked the staff, they were very understanding and flexible. They made a Holiday Vacation gone bad to great. They where there in a time of need with Southern Hospitality at it's finest . Thanks Holiday Inn Express. January 7, 2015
Rated 5.0 out of 5.0 by Hands Down Best Hotel & Staff ever Rooms were fresh & newly updated - clean & SUPER comfortable beds! Staff was wonderful, wecloming & friendly! Complimentary fresh cookies & lemonade in lobby! Great job IHG! Highly recommend this property! Thanks for a wonderful stay! January 6, 2015
Rated 5.0 out of 5.0 by staff Aimee and the gentleman on the desk at night were most helpful and friendly. very professional. January 5, 2015
Rated 5.0 out of 5.0 by Comfortable stay. All aspects were great, would stay with you again... January 5, 2015
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