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Rated 3.5 out of 5 by 88 reviewers.
Rated 3.0 out of 5.0 by Under Construction The lobby had plywood up on all of the walls when you walk in, the hallway to the elevator only allowed for one person at a time to walk down and the free breakfast was located in a back building. September 4, 2014
Rated 2.0 out of 5.0 by Under Construction We recently stated in this HIE. In August 2014, this hotel is under construction and is being remodeled. The property is very dated; the carpet and furniture are old. The breakfast area has been relocated to an adjoining building's conference room. It was not clean. After the remodeling is complete, this may be a nice place to stay. On the positive side, the bed was clean and seemed new. If you just need a place to sleep, this may be the most important factor. Also, the hotel is in a good location. August 20, 2014
Rated 1.0 out of 5.0 by What a difference a few months makes We stayed at this Holiday Inn Express in the early spring, and had a wonderful visit. We returned last week, expecting the same experience. We were terribly disappointed. The first room we were given had wet carpet. We returned to the front desk and asked for another room. The second room was very small, and had only a queen size bed (not what we had reserved) and the carpet was also wet, though not as bad as the first room. The hotel is under renovation and the noise of hammer-drills echoed throughout the building all during the day. After the first night, we requested a discount due to the noise and the renovations, not having the size bed we had reserved, and the breakfast being in a different building from our room and rather unappetizing. We expressed our displeasure with everything, but the staff would not budge on the room rate. We had booked three nights, but we checked out after the first night and moved across the street. The other hotel was clean, quiet, had a nice room with a king size bed, and was $30 cheaper per night. We will stay there from now on. August 18, 2014
Rated 4.0 out of 5.0 by Great stay We've been staying here for over 15 years when we come to Fairhope, AL from when it first opened. August 15, 2014
Rated 5.0 out of 5.0 by The staff The staff were all great at this location. With the property under renovation they worked very hard to make sure that it did not interfere with our needs August 7, 2014
Rated 3.0 out of 5.0 by construction Construction / Remodeling were the only reasons some areas were not up to Holiday Inn standards August 5, 2014
Rated 5.0 out of 5.0 Fairhope Al. Holidayinn express Me and my family stayed here 6 nights 7 days The room we stayed in was better than any I stayed in ever at Holiday Inn express. Keep in mind I travel the whole state of Ms. And stay in Holiday Inn express only. .week after week. Management is awesome here, in fact He stayed here 6 months himself so he would and could let people know the comfort of their stay. My 11 year left several dollars in the room after we came back he said dad my money is right here they set a cup on it so it would not blow off. Honest employee's that's a plus. The kitchen cook is a awesome cook and very nice with hospitality Staff Is awesome! !!! They are remodeling but never interfered with our stay. It will be so much better and nicer even after remodeling You should consider here yes...... I recommend it much!!!!!!!! Oh I asked for a fan cause I need fan to help me sleep with noise They said let me find you one Mr. WOODS AWESOME! !!!! August 4, 2014
Rated 5.0 out of 5.0 by Great Place in a Fantastic Town On March 31st. 2014 we were on a extended road trip from Waukegan,Il. to Kissimmee, Fl. for a baby shower and then continued our vacation along the Gulf Coast to Mississippi, Louisiana,Texas and North through Arkansas,Kansas and Missouri. Of all the hotels we stayed at, these folks were the friendliest staff that we encountered. We were so pleased with the front desk person that helped us on the computer and for suggesting local sights and restaurants to visit. I noticed many reviews stating that while they were there that the construction bothered them. We didn't experience any problems and everything worked fine in our rooms and breakfast was great. I think people have to realize that this establishment can't shut down while improving the hotel and their amenities. We never experienced any excessive noise during our visit. Staying at this hotel helped influence us enough to actually plan a two week vacation in early 2015 to enjoy the entire area. And you can bet we will be staying at this hotel. August 3, 2014
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