Rated 3.5 out of 5 by 87
Rated 2.0 out of 5.0 by construction warning Under construction - beware
The first building of this hotel is under renovation. There are construction materials and workers everywhere and they are loud, especially on Sunday morning. The rooms are clearly not ready with wires hanging from walls and painters tape. The cable is not hooked up in all rooms. Broken faucets are not yet replaced.
No discounts or consideration given for all the inconveniences.
July 29, 2014
Rated 4.0 out of 5.0 2 nts July 23 - 25
They are remodeling I am sure it will be really nice when finished anyway staff was able to direct me to downtown Fairhope Thank you - breakfast was decent - typical Hotel breakfast - room was quiet workmen stopped working at around 5 no noise at night able to get a good sleep bathrooms are small but really not an issue overall we stayed here because the rate was slightly lower than on the beach and we really wanted to be away from all of that hustle and bustle even though we drove down to the beach one day
July 28, 2014
Rated 5.0 out of 5.0 by shorty99 Great Staff, Great Beds!
The staff was extremely nice and helpful at all times. The breakfast was great. We enjoyed our stay.
July 28, 2014
Rated 4.0 out of 5.0 by InfrequentFlyerMiles Great Value!
Clean hotel, felt safe--definitely would recommend for a no frills but still pleasant experience in Fair Hope. Can't beat the price for what you get!
July 23, 2014
Rated 5.0 out of 5.0 by Nice Old Dawg Much better than expected
We had to get a last minute room and found the hotel room at a reasonable price. THe property is going thru a total renovation but the only downside was parking was limited and the breakfast set up in the conference room. The room was very nice, comfortable and updated. The TV only had a few limited channels which was brought to the front desks attention but no remedy. It was a good value considering the rates on limited rooms available in the Orange Beach Gulf Shores area. I would stay there again.
July 22, 2014
Rated 5.0 out of 5.0 by McDonald2014 Best hotel experience ever!!
I'm not someone who will go and write a review after staying somewhere, but this hotel deserves to be praised.This was the best hotel experience I have ever had and have stayed at a lot over the years. The staff was the best ever and helped in every way possible to make sure our stay was the best. I could go on and on about how great our stay at his hotel was and wish I could give them 10 stars.
July 12, 2014
Rated 4.0 out of 5.0 by Melhop Friendliest staff and great pool!
The staff was amazing very pleasant and helpful. it would be worth staying again just to interact with the girls at the desk! they were eager to please and accommodating even on a busy holiday weekend.
The salt water pool was crystal clear and relaxing. The fresh pancakes and biscuits and gravy at breakfast were great!
It is under renovation so i expect it to be even better on future visits.
I would recommend this hotel and would go back!
July 9, 2014
Rated 4.0 out of 5.0 by russkull Friendly and convenient
Easy stay, no stress. Good free breakfast with choices. fridge in room and available washer dryer (who brings detergent with them). Carpet had been shampooed but didn't dry so room was musty. Had to run noisy AC to freshen air. They are doing a remodel and the carpet is going to be replaced, so don't worry about that. There is a pool and gym. Otherwise, everything was perfect.
July 9, 2014
Rated 3.0 out of 5.0 by AlaSummer Second choice
This is our second stay at this hotel. The location is ideal. The employees are very friendly and welcoming.
There is ongoing construction at this hotel, which was also going on the last time we stayed here last year. I have not seen this mentioned anywhere, and it is something that guests should be aware of.
The rooms and property are not great. There are no luggage racks in the rooms, the bathrooms and room entryways are tiny and dark. Hallway floors were not clean, and the pool and pool area was not clean at all.
Our first choice hotel for this area provides higher quality for a lower rate. We would like this HI Express to be our first choice because it is in such a better location for us and the staff is so friendly and helpful, but since we can pay less for a better experience just a mile or so away, we will continue to choose this property only as a last resort.
July 1, 2014
Rated 4.0 out of 5.0 by happytraveler007 Stay here
Excellent breakfast wait staff. Even thought the hotel was being remodeled, it was kept clean and quiet. We would definitely stay here again.
June 30, 2014
Rated 3.0 out of 5.0 by andyh0411 Great location, friendly service --- HARD beds
If you have a bad back and need a stiff mattress - this hotel is for you! If you desire comfort while you sleep... may want to look for another option.
Overall however, this hotel is reasonably priced, cleaner than most, safe, secure and smells good. A decent place to sleep while you're on a business trip.
June 26, 2014
Rated 5.0 out of 5.0 by cowhima Holiday Inn Express - Fairhope, Al
The ladies at this hotel were as nice as I have experienced anywhere. We had car trouble the moment we pulled into the parking lot. The attendant was very helpful in finding a reliable auto shop that was able to make repairs to my car. They were fun, approachable and easy to talk to.
June 24, 2014
Rated 5.0 out of 5.0 by mdecember Spacious room and good A/C
Rooms were very nice and clean. A/C worked great.
Negative - no option to watch/purchase movies.
June 24, 2014
Rated 5.0 out of 5.0 by GigiD Excellent customer service
This is our second year to choose this facility for our family vacation. The breakfast is always delicious. The pool is always clean.
The staff members will go out of their way to make your stay a pleasant one.
June 22, 2014
Rated 4.0 out of 5.0 by Sophia19851804 Family Trip Excellent
We had a great experience with the hotel. Everything from the breakfast to the comfortable bed was wonderful. The only exception is the bathroom, we had a very small bathroom. I have 2 children and a husband, it was very uncomfortable when trying to give my children baths. I only wish we had a slightly bigger bathroom, then everything would have been perfect.
June 20, 2014
Rated 1.0 out of 5.0 by mixedvet Too dark to see
The bathroom light did not work. The bathroom was so dark you could not safely use it. You stay at a hotel for two main reasons: 1 to get some sleep and 2 to get shower and shave. It is a substandard and poor experience when only half of the expectations are met.
June 18, 2014
Rated 5.0 out of 5.0 by teach 100 fairhope holiday inn
i welcome the opportunity to say EVERYTHING GOOD about this holiday inn fairhope experience. beginning to believe this survey is taking too long however. the staff (in all aspects) were absolutely awesome
June 18, 2014
Rated 4.0 out of 5.0 by Edwin96 服务很好，居住舒适
June 17, 2014
Rated 2.0 out of 5.0 by SoftballPatriots no queen beds as stated
Charged more than quoted
no queen beds as stated in ads
no wireless service as stated
loud noises upstairs room unable to sleep
no trash bags put into cans from house keeping
phone did not work. could not get a wake up call
dayshift hotel staff rude
never spoke with a manager after requesting
management never on duty
June 15, 2014
Rated 4.0 out of 5.0 by Haran42 Latest stay
The front desk personel were most helpfull when checking in during a rain storm. The morning coffee and food was hot a good even though the desk personel were covering everything. This was my 6th or 7th stay at this property this year.
June 14, 2014
Rated 4.0 out of 5.0 by Traveling Man 195 Room comfort
Hotel was remodeling and the rug in our room was extremely damp from either excessive humidity or a water leak. The price charged for having our small dog was excessive.
June 11, 2014
Rated 5.0 out of 5.0 by CGH1 Great stay!
I believe there is a great value for your money if you stay at the Holiday Inn Express in Fairhope Alabama. The staff are very friendly and so helpful. Our room was clean and everything worked. Check in and Check out was so easy. I will stay there again for sure.
June 6, 2014
Rated 5.0 out of 5.0 by GiGi2 Friendly staff and clean rooms.
We stayed at the Fairhope-Point Clear Holiday Inn Express during a family trip to Florida. Even though we arrived late, the check in was smooth, and the late night staff well prepared and smiling. Clean well prepared rooms and a nice breakfast buffet.
June 5, 2014
Rated 4.0 out of 5.0 by KCOG One night stay
Stayed on a Saturday night for the Grandman triathlon. Enjoyed the stay. The room was clean and comfortable and the staff was friendly and helpful. The third floor was being renovated but that did not affect the experience at all. Some of my friends complained about some of the other hotels they stayed at for the same price.
Will stay here again next time I'm in town.
June 3, 2014
Rated 5.0 out of 5.0 by MiaErick Grandman Triathlon
This was a very convenient hotel to stay at for the Grandman and Jubilee Kids triathlons. They were very accommodating in making everyone an earlier breakfast than posted.
June 3, 2014
Rated 5.0 out of 5.0 by Deacon George Great respite
I was at the Inn because my house was being redecorated, and was temporarily uninhabitable.
My stay was really enjoyable and exceeded my expectations.
The staff were always friendly. The maid service perfect. And the morning breakfast a real treat.
Thanks for a "mini-vacation" in my own home town.
May 23, 2014
Rated 2.0 out of 5.0 by Unhappy15 Under Construction - Dirty Room
The third floor was under construction and we were not notified prior to our arrival or during check in. We learned of the construction when we discovered that the door to the pool area was closed and when we went around the building to get to the pool, it had construction material floating in it. To make matters worse, the floor of our first room was damp and turned our socks blackish. Lastly, a few mornings the workers started before 9am and woke us up. Fairhope has one of the few new employee trainers for the company I work for. I will be advising future trainees to avoid this hotel.
March 31, 2014
Rated 5.0 out of 5.0 by Arkieman Great motel
Highly recomend this facility
I needed a quite, safe place to stay while family member was in the nearby hospital
This facility provided everything we needed
March 1, 2014
Rated 5.0 out of 5.0 by PatPat46 Excellent Staff and exceptionally clean suite.
Upon arrival, we were greeted as if we were family returning home.
Our suite was ready and exceptionally clean. I owned a cleaning company in the past and I know what clean means. All of the Staff were very helpful, courteous and professional. One Staff member, Tami, went above the call of duty to help our group get to an event a few miles from the hotel. Highly recommend this Holiday Inn Express in Fairhope, Alabama!
February 26, 2014
Rated 5.0 out of 5.0 by MoJo116 Customer service that goes beyond the ordinary
Our party was accommodated by the staff to include a ride to our function. They made the stay enjoyable and showed how flexible they can be. We will be back!
February 26, 2014