Rated 4.4 out of 5 by 119
Rated 1.0 out of 5.0 by Peggy4411 Bedding
The bed and pillows were just right. Temp easy to regulate in the room. Room very quiet. Shower worked just fine.
April 13, 2014
Rated 5.0 out of 5.0 by OpaRon BED TIME COOKIES?!!
This is one of my favorite IHG hotels. I can't eat the delicious looking cookies, so I always opt for the extra points. But, then, early in the PM, there is knock on my door with a hotel staff person asking if I'd like a bed time snack! Wow! Still couldn't eat them (dietary constraints) but what a nice touch.
I like everything about this hotel from the check in to the check out. Breakfast was quite varied and plenty to eat. One nice aspect is the location. Very quiet, even if it's close to I-10, and it is just across the street from a lot of stores for shopping, if that's your thing. Also, a number of restaurants close by. All in all a good experience and I'm sure I'll stay there again in the future.
April 10, 2014
Rated 2.0 out of 5.0 by spankie13 good parking
The bed was lop sided and the volumn control on the TV was set to degree could hardly hear it when complain about this was told set by management of hotel. When checking was not acknowlegd about being a club member and no members gift given. No welcome cookies or treats of any kind offered.
March 22, 2014
Rated 5.0 out of 5.0 by judy s. staff was exceptional, room was a great value and really clean
we received the same quality of room and service from staff that you'd receive at a 5 star hotel. many amenities and we were always spoke to when coming back to the hotel. we asked questions about places to eat/see and staff was very helpful and their knowledge was exceptional. room was so clean and bed and sheets were very comfortable. I would stay here again.
March 19, 2014
Rated 5.0 out of 5.0 by Melanie15 Wonderful service
We had a very enjoyable experience and will stay again.
March 18, 2014
Rated 4.0 out of 5.0 by Murph65 Good vs great experience
Good check in.
No laundry bag.
No cookie lady.
Clock in rom not changed to reflect DST.
At check out clerk remained sitting on stool rather than standing and greeting.
All of this had been done previous night at Cape Giardeau Holiday Inn Express
March 16, 2014
Rated 5.0 out of 5.0 by Tdiefenbaker Recent Stay
Staff was very friendly. I was recognized upon arrival. Thank you for the upgrade. Room was very clean. First time I have been in this area. Staff helped me find some great places to eat. Once again Holiday Inn exceeds my expectations. Thank you!!
February 27, 2014
Rated 3.0 out of 5.0 by GPG214 Great location, needs new beds
Hotel is clean and the staff are great. Rooms need new beds as mine was old and not comfortable.
February 17, 2014
Rated 5.0 out of 5.0 by 6th Dan Beating the storm
Stayed here in attempt to beat the ice storm between FL and MI.
Very friendly staff. Hotel room was clean and quiet. Will definitely stay here again if given the opportunity.
February 16, 2014
Rated 5.0 out of 5.0 by richstu63 Good Hotel
Hotel was clean and neat. Staff was professional and driendly.
February 9, 2014
Rated 4.0 out of 5.0 by Suziee Bad Lighting!
The Hotel staff was very helpful. The lighting in the room was so dim, that it was hard to read while sitting at the desk! The bathroom light over the sink was broken, someone came right away to take care of it when we called the front desk to report it! But in the morning, it was not working again. My husband had to shave with a flashlight, that he luckily had in his shave kit!
John, from the front desk was especially nice & very helpful!
February 3, 2014
Rated 5.0 out of 5.0 by joeadko Excellent Staff
I have stayed at this property several times. The Staff is always Helpful, Efficient and Friendly. The rate is competitive. The location is perfect for my use and I am happy to gain Points for my stay. The Rooms are set-up well for my work and they are Clean. The Breakfast is an added value as well as the time saved. The parking is sufficient even when the hotel is full Thank You.
January 31, 2014
Rated 5.0 out of 5.0 by Aggiedad Staff friendly
Staff were friendly on check in. We appreciated a paper given to us with the weather forecast and number of points accumulated in the rewards club. Hotel was clean and breakfast good staff friendly can not ask for much more. I stayed here twice and will again if I pass through Daphne in the future.
January 30, 2014
Rated 3.0 out of 5.0 Friendly Service
Staff very friendly but terrible quality breakfast. Very little lowfat of anything there, but Yogurt - original, not even light. There were bananas that were black!! This definitely could have been better breakfast.
January 27, 2014
Rated 5.0 out of 5.0 by Craig2014 Great location
Lots of place for dining close by. Conveinent to mobile bay. Easy access to Pensacola and nightlife.
January 25, 2014
Rated 5.0 out of 5.0 by tournament32 Great Customer Service
Had car trouble while at this location. Staff did super job in trying to help me. General Manager was very helpful with my difficult situation. Stay was great and room was outstanding. Everybody at this Hotel went out of their way for me. It was much appreciated.
January 23, 2014
Rated 4.0 out of 5.0 by mayank31 good value for money
stayed over night while traveling back from orlando to dallas. Nice comfortable hotel. Good breakfast. Staff is very courteous and helpful.
January 17, 2014
Rated 5.0 out of 5.0 by dfscott123 Christmas Shopping
Very happy with location, cleaniness, safety, and being able to get good nights sleep. Will book again for shopping trips with sisters and mom.
January 14, 2014
Rated 5.0 out of 5.0 by RICHIhve GREAT HOTEL, GREAT VALUE
Happy with value offered! Great room price, large room and beds, and good location to I10 and breakfast
January 11, 2014
Rated 5.0 out of 5.0 by Momma of 2 Thank you for have a great staff and awesome amenities.
I called ahead and let them know that I would be arriving late and they were sweet on the phone and informed me that all would be ready when I arrived. And it was. Staff greeted my children and I. As a single mom, I appreciate it when people treat my children as special as they are to me. It makes their day. Everything in the room was perfect and we had a wonderful nights rest. I appreciated being able to check out at 12 as I drove 10 hours that day with two kids. :) Fun times. And I appreciate the free breakfast and the lady who made me breakfast. :) Loved all the amenities. :) Clean, fresh sheets, soft beds, and great staff.
Thanks for having wonderful customer service!!! It can add or take away from a family's trip during Christmas but you guys added to the blessings we received. :)
January 8, 2014
Rated 5.0 out of 5.0 by youraway Easy Location, Great Place
Stayed here more than once and have never been disappointed. Our room is always ready, clean and welcomed as a Priority Club Member. Thanks this is a good location!
January 5, 2014
Rated 1.0 out of 5.0 by Cajan wife Great Place to Stay
Comfortable and clean Room. Good Breakfast and clean Dining Room. Bed was comfortable and this is very important to us because of bad backs.
Yes, we will surly be staying there again.
January 2, 2014
Rated 5.0 out of 5.0 by julie888 Quiet and Comfortable
Quick and efficient desk service made up for not being able to see the hotel from the highway. Quiet rooms and comfortable beds.
January 1, 2014
Rated 4.0 out of 5.0 by jdelarosa good facilities
I would like that the staff speak spanish due the proximity with mexico country
besides is necessary to increase the staff in the night
December 23, 2013
Rated 5.0 out of 5.0 by Tink83 Business stay
Easy In and Easy out. Good location. Quiet even though you are next to the highway.
December 20, 2013
Rated 5.0 out of 5.0 by mcrognale an excellent example of the HIE chain
This was a spur of the moment stop. It was a great stay with one minor exception. The room we had was subject to a really annoying vibration from the heating system in the room above us. Sounded and felt like the fan was off balance.
December 15, 2013
Rated 5.0 out of 5.0 by Ray4004007 Clean & Relaxing
The hotel was very clean and offered everything that I needed for my stay.
November 11, 2013
Rated 5.0 out of 5.0 by Centromike One of my favorites
This is one of the places I travel to often and is one of my favorites.
October 19, 2013
Rated 3.0 out of 5.0 by Retiree100 Needs more fitness equipment
Room, beds, WiFi, bedding, towels, and personal care products are standard and quite nice. The staff at this facility was exceptionally friendly and made us feel welcome. The breakfast was standard, however, the standard need improvement. The fitness facilities at this Holiday Inn Express property, like the fitness facilities at other Holiday Inn Express properties, rank below the fitness facilities at competing properties.
October 13, 2013
Rated 1.0 out of 5.0 by Granger4 Noise in the top floor rooms
This is the third time I have submitted this review.
The top floor rooms were uninhabitable due to noise from the units on the the roof.
We checked in late so we were too tired to change rooms, but it is obvious that no member of management had ever been in one of those rooms.
October 9, 2013