Rated 4.6 out of 5 by 126
Rated 5.0 out of 5.0 by mitcgrove Wedding in WV
Nice staff, clean common area, easy access to everything in the area
October 17, 2014
Rated 5.0 out of 5.0 by The Black Cloud Clean hotel, easy access from I-79, great staff
Really nice little hotel if you're looking mainly for a sleeping site. Or heck, it looked pretty comfortable and spacious if you have to spend a lot of time in the room. Had some of the best cable options I've found in a hotel. Internet service is pretty fast. Bathrooms are more than spacious enough. Halls, stairways and common areas are all spotless. Best feature? The staff. Check-in crew was wonderful. Fixed MY reservation mistake with a smile.
Only mild complaint? The noise from I-79 can be a bit bothersome, but it's not like it kept me up all night. And as for the person whose car alarm went off in the middle of the night, well, that's certainly not the hotel's fault! It was the fault of someone who apparently still believes we are in 1989 or something. Car alarm...seriously?
Overall? Good hotel. We'll stay here again when we visit family.
October 15, 2014
Rated 3.0 out of 5.0 by Frapha First & Last Time
If you enjoy walking thru a cloud of tobacco smoke created by employees & guests smoking while huddled just outside the front door, then this is the place for you. Their cigarette smoke gets sucked into the lobby as the doors open & close, so the lobby is saturated with cigarette smoke & the odor it leaves. This seems to be a trend I've noticed lately at several HIEX locations, which means I'll look for other choices in future travel. My "Non-Smoking" room had the distinct odor of old cigarette smoke they had tried to cover up with air freshener, but without much success.
October 15, 2014