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Rated 3.8 out of 5 by 81 reviewers.
Rated 3.0 out of 5.0 by Holiday Inn Express ---- Jr. This hotel was not what I typically get from Holiday Inn Express. Everything was average but a few things made our stay memorable. As we got to the breakfast area, which was small and in the lobby, the "Breakfast Lady" was clearing food right from under our plates. What about the customer???? I managed a cup of coffee and a sweet roll. I tried to work at the desk in our room, but the chair would only raise high enough to put me at shoulder level, and I am 6 feet tall!! The Ice machine was broken on the 2nd floor and had to go to the 3rd floor. The 3rd floor is the smokers floor and it smelled terrible, and that was in the hallway. Lastly, the pillows were very small (king size bed) and were lumpier than my moms gravy. If this is your only choice, as it was mine, then go for it. Otherwise use the one at exit 16. May 10, 2013
Rated 5.0 out of 5.0 by Great service The staff could have not been more friendly and helpful. Great stay. May 6, 2013
Rated 3.0 out of 5.0 by Fax service I have an expense reimbursement account and I have to fax my receipts to my office every Monday by 10am. I usually have no problem with the staff at Holiday Inns completely this task for me. I have never been charged a fee for doing the fax. Just for the record, I would not have a problem paying for this service. The clerk at this hotel charged my wife 10 dollars for the service but REFUSED to give her a receipt. He stated that they dont put that transaction in the system. I went down to the desk and asked for a receipt and he rolled his eyes at me and acted as if I was being unreasonable. After he went into the back to consult someone else, he came out and gave me a receipt. I stayed on Sunday April 7th. Thanks April 13, 2013
Rated 2.0 out of 5.0 by Bed was clean - Bath was clean Room was dusty and dirty - Dirty socks of a previous stay was left in the room. I have stayed at several Holiday motels, but this was the worst I have stayed. April 12, 2013
Rated 4.0 out of 5.0 by Room layout Nice big room, but TV to small and to far from bed...................... March 24, 2013
Rated 5.0 out of 5.0 by Great place for a good night sleep. I have stayed at this particular Holiday Inn Express several times now and it is my favorite hotel so far. The staff is courteous and helpful. The rooms are clean, comfortable and roomy. The breakfast is great and always hot. March 8, 2013
Rated 4.0 out of 5.0 by Good overnight OK as far as Holiday Inn(express)goes. Service at breakfast was very good, nice staff. Room was good, although everything was on the "cheaper" side(office chair, smaller tv, low bed, no "pillow choice"). Cleaning service starts early. We stayed on a Sat night, and they started cleaning rooms at 8am Sunday morning(we know this since the vacuming woke us up). March 2, 2013
Rated 2.0 out of 5.0 by Smoking If you are a non smoker- request to stay off the 3rd floor. #rd floor is comboo smoking / non smoking.....thesmoke creeps into your room under the door February 21, 2013
Rated 5.0 out of 5.0 by My favorite Holiday Inn Express Why do I like this Property? Because they understand my needs. I have never been disappointed at the accommodations, monetary value, friendliness of the staff January 9, 2013
Rated 5.0 out of 5.0 by Great Hotel Awesome room with everything I needed. I was able to relax and get sleep. Work out facility was good as well as breakfast. Right off the highway made it very convenient in my travels. November 26, 2012
Rated 5.0 out of 5.0 by Regular Stop We make a point of staying here when we can, several times a year. There is really nothing to complain about, and if there were they would fix it. The pet friendly policy is a requirement. The friendly service and an excellent breakfast spread are bonuses. November 19, 2012
Rated 5.0 out of 5.0 by Great Service and Good Convience Good Stop for anybody traveling on I-81 through the eastern panhandle of West Virginia November 2, 2012
Rated 5.0 out of 5.0 by Very Nice We were traveling from Pennsylvania to Georgia and were very tired. We were greeted by a very nice young lady who was pleasant and very accommodating. They had a booking of students that evening so only had a smoking room available. To make up for that she gave us an extra big room, which was very nice and comfortable. Room was clean and comfortable. Breakfast in the morning was more than adequate and well maintained. We would highly recommend this hotel. October 28, 2012
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