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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: FALLING WATERS
  • Distance From Hotel: 0.0MI
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 11:00 AM

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:4
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Hindi

Pet Policy

Pet Policy

Well mannered dogs and cats are welcome, two pet limit. Fee is15 dollars per pet per night. No kennels. Guests please do not leave pets alone inside room.
Pet fee amount  15.00  USD  per night

What's Nearby

What's Nearby

Attraction:
White Water Rafting
Distance From Hotel:25.0MI
Attraction:
Prime Outlet Mall, Hagerstown, MD
Distance From Hotel:15.0MI
Attraction:
Antietam Battlefield
Distance From Hotel:15.0MI
Attraction:
Harpers Ferry National Park
Distance From Hotel:20.0MI

Parking

Parking

  • Car Parking Available
  • Parking lot with Free Truck and Car Well lighted parking area

Internet

Standard Internet Service

Standard Internet service is free for all guests

Facility

Facility

  • Hotel renovated inFebruary 01, 2009
  • Total number of rooms:71
  • Total number of rooms with only one bed:33
  • Total number of rooms with only double beds:37
  • Total number of non-smoking rooms:57
  • Total number of rooms for the physically challenged:4
  • Executive rooms
  • Interior corridor
  • Total number of floors:3
  • FEMA Property Number:WV325

Our Falling Waters Hotel Welcomes You

The Holiday Inn Express® Martinsburg - North hotel boasts a friendly staff and a great location close to Martinsburg, WV. Our hotel's also near the area's best businesses and attractions, including the Prime Outlets.

Thanks to the free high-speed, wireless Internet access provided throughout the hotel, corporate guests can easily stay connected to the office. Several businesses, including Quad/Graphics Inc and the Coast Guard Training Center,
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Our Falling Waters Hotel Welcomes You

The Holiday Inn Express® Martinsburg - North hotel boasts a friendly staff and a great location close to Martinsburg, WV. Our hotel's also near the area's best businesses and attractions, including the Prime Outlets.

Thanks to the free high-speed, wireless Internet access provided throughout the hotel, corporate guests can easily stay connected to the office. Several businesses, including Quad/Graphics Inc and the Coast Guard Training Center, are close to our property in Falling Waters. Our hotel includes a Business Center with computer access.

Guests should be sure to visit historic Martinsburg, WV. Our hotel's location puts you near the city's best shops, seating restaurants and attractions. Charles Town Races & Slots provides a night of fun while the entire family can explore history with a visit to Antietam National Battlefield and Harpers Ferry Historic National Park. Head to the historic B&O Train Station, tour the Belle Boyd House or go skiing at Whitetail Resort. Great whitewater rafting is also located in the Falling Waters area.

Our hotel features an outdoor pool and a fitness center so that you can relax and easily keep up with your workout routine. For guests getting ready to head to a meeting or to explore the Martinsburg, WV area, our hotel's staff serves a complimentary, hot Express Start Breakfast Bar each morning, which features our signature cinnamon rolls and Arabica Bean coffee.

View Less
Features
We go beyond other hotels in the Martinsburg area with a great location near businesses like Quad/Graphics, as well as the Hagerstown Regional Airport, so you can easily travel around the area.

Guest Reviews

Rated 4.5 out of 5 by 165 reviewers.
Rated 2.0 out of 5.0 by Sleeplessness If the Air conditioning system worked smoothly and quietly, we would have enjoyed the stay. July 7, 2014
Rated 5.0 out of 5.0 by Pleasantly Surprised I havent stayed at an IHG hotel in years. This facility was chosen by us due to the location of the hotel in conjunction with our events. I was pleasantly surprised when I arrived to the hotel and it had a beautiful private setting off of the highway. It is set back away from the hustle and bustle of traffic but within walking distance to restaurants and shopping. The staff was great, the beds were comfortable, and the breakfast was excellent. The only thing I would recommend to the hotel is that it look at upgrading the bathrooms within the room. I give this Hotel a 5 out of 5 for location, friendly staff and great rooms. I would recommend this hotel to anyone. July 3, 2014
Rated 5.0 out of 5.0 by Excellent Vacation Interlude This is one of the most appealing Holiday Inn Express hotels in which we have ever stayed. The building is fairly new (10 years) and in excellent repair and appearance. The rooms are spacious, quiet and supplied with excellent toiletries and comfortable towels and linens. One first encounters beautiful gardens upon arrival -- an accurate first impression of the overall condition of the hotel and an appropriate reflection of the management's dedication to making this an excellent property without sparing expense on maintenance, gardening or guest comforts. The hotel is conveniently located to restaurants, some of which are in walking distance. After a 500 mile day journey, the Hagerstown hotel proved a most relaxing and delightful locale in which to recover! June 30, 2014
Rated 4.0 out of 5.0 by Normally great at HI Express Everything was great at our overnight accommadations, except that I could not connect to the WiFi. I asked for helpo at the front desk, but was not able to help me. He said, "Some times it doesn't work with android, which expiained my kindle, but I couldn't c onnect for mhy computer either. BUMMER! June 29, 2014
Rated 4.0 out of 5.0 by Decent hotel- service needs work Waited in our car for 2 1/2 hours to check in after we were promised a room in a 1/2 hour. Housekeeping should have been asked to get 1 room ready when we were originally told there would be a 30 minute wait. June 26, 2014
Rated 5.0 out of 5.0 by Overnight stay was very good Checking in to this hotel was fast and I really enjoyed my one night at this hotel. I would stay here again if I am back in this area. Free breakfast is a plus. June 26, 2014
Rated 5.0 out of 5.0 by Great stay in Hagerstown! We always stay at this location when passing through MD, easy on/off 81, breakfast included, indoor swimming pool/hot tub, easy access to mall and other restaurants. Staff are nice and the place is clean! June 25, 2014
Rated 5.0 out of 5.0 by Great stop over We were traveling from Maine to Alabama. Hagerstown was a great stop. We enjoyed our stay. Everyone was really nice breakfast was good. June 24, 2014
Rated 5.0 out of 5.0 by Bed and bedding are great! I had a great night of sleep after a long day of driving. The beds and bedding in this establishment are so comfortable. The room was clean and tidy. Breakfast was the typical hotel food - plenty of choices but average food. I always enjoy my stays at Holiday Inn Express hotels. June 23, 2014
Rated 5.0 out of 5.0 by Yearly motorcycle trip We used the Hagerstown Holiday Inn Express as a stop over on a yearly motorcycle trip that our group does. The hotel was clean and pleasant, staff friendly and helpful, and the breakfast was great. June 21, 2014
Rated 5.0 out of 5.0 june return from vacation great staff room were clean food was good location of inn was a little out of the way from main road thanks for keeping up with this inn many place are old and not kept up with i very much appreciate the room being so well kept thankss for a great stay June 21, 2014
Rated 5.0 out of 5.0 by Comfortable stay Overall an excellent experience. Clean room and friendly staff. Price is a little high but location is great. June 18, 2014
Rated 5.0 out of 5.0 by Great stay Always friendly and clean.Have stayed many times and will stay again. June 17, 2014
Rated 5.0 out of 5.0 by Fashionable And Up To Date This hotel is especially attractive for the price. Good value for the money. The surrounding area is nice as well. There is a variety of restaurants in the area for dinner. June 12, 2014
Rated 4.0 out of 5.0 by Quiet location and family friendly Ideal location with close proximity to eating places and shops when in Hagerstown. Very good breakfast, and clean dinning area. The indoor pool is a bonus. We found the staff very helpful and responsive. Our family of two adults and two children loved our weekend stay, and will visit stay here again. June 12, 2014
Rated 5.0 out of 5.0 by Hotel staff makes you feel welcomed The staff goes out of their way to make you feel welcomed to the hotel. I've been coming to this location for business since it first opened and although I have a number of properties to choose from, I prefer this hotel because of the folks here (specifically, Erika and Candi). I travel over 100 nights per year and to me, this is an exceptional hotel because of the people who go out of their way to make sure your experience is excellent. June 12, 2014
Rated 5.0 out of 5.0 by A Good Night's Rest followed by an excellent breakfast We stopped at this Holiday Inn Express during a multi-day road trip. We had a restful night followed by an excellent breakfast. Our room was clean and comfortable and the staff was very friendly. June 3, 2014
Rated 4.0 out of 5.0 by good hotel in Hagerstown Exceptionally friendly staff, comfortable bed, good value. The room smelled like wet dog and the temperature control in the room was hard to maintain, but the room was quite clean. If it hadn't been so late when I checked in I would have asked for a different room. Based on the quality of the staff have no doubts I'd have been accommodated. I would stay here again. May 30, 2014
Rated 5.0 out of 5.0 by Very nice and friendly. Everything was fine except for the outside entrance door would not open at times. needs attention. May 27, 2014
Rated 5.0 out of 5.0 by One of the Good Ones I'm not always happy with stays at Holiday Inns, but this one is exceptional. My wife, our Springer Spaniel and I had a comfortable and restful visit. There is plenty of open ground for dog walking and the designated area is clean and well-tended. The indoor pool was large, well-maintained and appreciated. Breakfast might have included some real oatmeal, some less sugary alternative dry cereals and better eggs, and fresh melon. On the other hand we appreciated the free coffee, cookies, bananas and apples that we available after breakfast hours were ended. The staff was definitely interested in making us feel at home. I would certainly recommend this Inn to travelers in the area. May 25, 2014
Rated 5.0 out of 5.0 by Excellent hotel, will continue to return Efficient, attentive desk staff for check in and check out, comfortable room, very good location for easy on/off 95. Walk to Outback Steakhouse and Buffalo Wild Wings directly across property (15% discount at Wildwings with room card). Downside was noise from highway but it didn't wake me/disturb me. Wireless service was not strong but functional; if I had heavier workload that night it might have been troublesome but this particular time it was manageable. Clean comfortable spacious room. Have made multiple visits to this property and will continue to do so. May 25, 2014
Rated 5.0 out of 5.0 by Great Property, great pool! I have stayed at this inn before and have always been impressed with the staff. Excellent pool, well maintained and actually large enough to swim laps. May 24, 2014
Rated 5.0 out of 5.0 by Very accommodating Brought a four legged friend along. Pet area to walk dog had bags available for clean up. Nice grassy area on side of building. Check in was quick and very accommodating. Room had plenty of space and was clean. Bed and pillows were crazy comfortable. No doubt I would stay there again. Staff was very friendly at both the breakfast area and front desk. The location was convenient right off 81 and near grocery store, kmart etc. I'd highly recommend this hotel. May 15, 2014
Rated 5.0 out of 5.0 by Excellent Service and location! Great location, easy on and off the highway, staff was the best. Would stay there again on my way to Colonial Williamsburg. May 13, 2014
Rated 5.0 out of 5.0 by Candy who works at front desk We were tired and did not have reservations. We are reward members. Candy greeted us warmly, helped us find the best discount, made sure we had bottles of water and cookies. Our previous experience the night before was nothing like that. Candy makes your inn the best. May 13, 2014
Rated 5.0 out of 5.0 by Gettysburg visit Stayed here on our return trip home. Decided to visit Gettysburg, PA. Everything was fine as it was in our initial stay on our way to Virginia. This HIE has the best breakfast options we have experienced during our vacation time this trip. We would highly recommend this HIE to anyone making a trip south or visiting our nation's capital. May 12, 2014
Rated 3.0 out of 5.0 by Decent stay, dont bring your console I've stayed here before, it's your average HIX. Food nearby, rooms nice, service friendly.. I have a niche problem though, and if you don't fall into this category, you will enjoy your stay. Here's the problem, I bring my PS3 console with me while working on the road. I use it for watching Netflix and other movies on my hard drive, as well as gaming. However, the internet service at this hotel, for some reason, WON'T let consoles use their internet. They won't connect. I was on the phone several times with a broken-English tech support who assured me it would be fixed in 10 minutes. After 3 such assurances and no results, I was patched to another person who told me they had forwarded my ticket to the house IT person. There IS no such person. This happened my last stay a year ago, I had hoped it would be fixed, but it was not. The aggravation pretty much ruined my stay, mostly because the runaround put me in an irritable mood. I doubt I will be giving them a third chance. Like I said, otherwise, you will enjoy your stay. May 10, 2014
Rated 4.0 out of 5.0 by Great service excellent access to interstate Highly recommend...quiet and easy acces out of the hotel to interstate. May 5, 2014
Rated 2.0 out of 5.0 by Worst experience - out of 14 years of Holiday Inn and HIExpress visits Everything was normal with this hotel, except the stink bugs. We arrived for a one night stay at approximately 9:45pm. The hotel was at capacity. After my husband had flushed at least 4 stink bugs down the toilet (you can't squish them) (he ended up killing about 7-8 live ones, total) and disposed of at least a dozen dead ones, when I called down to the front desk to complain. The person who answered said, "We're sorry about that, but they are infested within the air conditioning system and there is nothing we can do about it." I asked if I could be moved into another room. She said that all of the rooms have this problem. I awoke at 6 am the next morning to one "pinging" on the window and could not sleep. A manager ended up making the situation right the next day. She said that not all of the rooms have this problem and she didn't know why I was told (the previous night) that all rooms have this problem. She said it is a problem within the entire tri-state area and it is difficult to manage. Something drastic needs to be done to correct this problem and not subject guests to this. I can't believe they would continue to book rooms without this problem being rectified. I have been a Priority Club/IHG Club member for 14 years, and have never experienced anything like this. April 15, 2014
Rated 5.0 out of 5.0 by Good building and location This is a newer hotel, so the building and furniture are above average and comfortable. The pool and workout area is very nice. There is an Outback and Buffalo Wild Wings in the same area that you can walk to. There is a mall about 1/2 mile away with movie theaters and more restaurant choices. The breakfast selection in the AM was pretty slim, there was a choice of sweetened cereal, frozen pancakes, and sweet rolls. The only thing healthy was some apples and bananas. I would suggest some additional healthy fare such as yogurt, mixed fruit, egg whites, etc. pretty nice place. This is a great choice if traveling alone for business as it has everything you need. I will be back April 13, 2014
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