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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: FALLING WATERS
  • Distance From Hotel: 0.0MI
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 11:00 AM

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:4
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Hindi

Pet Policy

Pet Policy

Well mannered dogs and cats are welcome, two pet limit. Fee is15 dollars per pet per night. No kennels. Guests please do not leave pets alone inside room.
Pet fee amount  15.00  USD  per night

What's Nearby

What's Nearby

Attraction:
Downtown Martinsburg
Distance From Hotel:7.0MI
Attraction:
B & O Train Station
Distance From Hotel:9.0MI
Attraction:
Belle Boyd House
Distance From Hotel:10.0MI
Attraction:
Charlestown Racetrack and Casino
Distance From Hotel:15.0MI

Parking

Parking

  • Number of parking spaces:75
  • Car Parking Available
  • Parking lot with Free Truck and Car Well lighted parking area

Internet

Standard Internet Service

Standard Internet service is free for all guests

Facility

Facility

  • Hotel renovated inFebruary 01, 2009
  • Total number of rooms:71
  • Total number of rooms with only one bed:33
  • Total number of rooms with only double beds:37
  • Total number of non-smoking rooms:57
  • Total number of rooms for the physically challenged:4
  • Executive rooms
  • Interior corridor
  • Total number of floors:3
  • FEMA Property Number:WV325

Our Falling Waters Hotel Welcomes You

The Holiday Inn Express® Martinsburg - North hotel boasts a friendly staff and a great location close to Martinsburg, WV. Our hotel's also near the area's best businesses and attractions, including the Prime Outlets.

Thanks to the free high-speed, wireless Internet access provided throughout the hotel, corporate guests can easily stay connected to the office. Several businesses, including Quad/Graphics Inc and the Coast Guard Training Center,
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Our Falling Waters Hotel Welcomes You

The Holiday Inn Express® Martinsburg - North hotel boasts a friendly staff and a great location close to Martinsburg, WV. Our hotel's also near the area's best businesses and attractions, including the Prime Outlets.

Thanks to the free high-speed, wireless Internet access provided throughout the hotel, corporate guests can easily stay connected to the office. Several businesses, including Quad/Graphics Inc and the Coast Guard Training Center, are close to our property in Falling Waters. Our hotel includes a Business Center with computer access.

Guests should be sure to visit historic Martinsburg, WV. Our hotel's location puts you near the city's best shops, seating restaurants and attractions. Charles Town Races & Slots provides a night of fun while the entire family can explore history with a visit to Antietam National Battlefield and Harpers Ferry Historic National Park. Head to the historic B&O Train Station, tour the Belle Boyd House or go skiing at Whitetail Resort. Great whitewater rafting is also located in the Falling Waters area.

Our hotel features an outdoor pool and a fitness center so that you can relax and easily keep up with your workout routine. For guests getting ready to head to a meeting or to explore the Martinsburg, WV area, our hotel's staff serves a complimentary, hot Express Start Breakfast Bar each morning, which features our signature cinnamon rolls and Arabica Bean coffee.

View Less
Features
We go beyond other hotels in the Martinsburg area with a great location near businesses like Quad/Graphics, as well as the Hagerstown Regional Airport, so you can easily travel around the area.

Guest Reviews

Rated 4.3 out of 5 by 112 reviewers.
Rated 4.0 out of 5.0 by Stay here every time I'm in the area I travel to the Martinsburg area at least once a year for work. We host a seminar for attorneys and everything is made easy for us and goes extremely smoothly. Overnight amenities are clean and comfortable; meeting space is always as we need it; and costs are extremely affordable. It's great being so close to shops and food and easy to access from interstate. December 7, 2013
Rated 5.0 out of 5.0 by Good price, high quality as usual I stay here 3-4 times a year on business, and this hotel is consistently clean, quiet and staff are very helpful and knowledgeable. November 25, 2013
Rated 5.0 out of 5.0 by Old Friend Stayed at HI for most of my life. This hotel had the amenities and staff that reminded me of the "old days". Very nice, comfortable and complete service. November 21, 2013
Rated 5.0 out of 5.0 by Great stay The staff was very friendly and helpful, plus the Sunday brunch was great! October 9, 2013
Rated 5.0 out of 5.0 by wonderful stay... Made our 20th Anniversary so special The hotel was wonderful, stayed all weekend Friday thru Sunday. Hotel staff was exceptional thru out the whole process of planning our celebration, from booking the ballroom, planning the menu and booking the hotel rooms for the guest, everything was perfect. Everyone so enjoyed the party, and the food was outstanding. The rooms were clean and beds so comfortable. Would recommend this Hotel to everyone. Thank you again for making our stay and our party perfect. October 7, 2013
Rated 5.0 out of 5.0 decent place to stay I had a nice room... nice assortment of pillow choices.. easy access from the highway and close to just about everything. October 7, 2013
Rated 3.0 out of 5.0 by Outstanding facility and staff, poor restaurant This hotel has been refurbished since my last stay here several years ago. The facilities were very good. Rooms clean and spacious, beds comfortable. Indoor pool was very nice. The best feature was the hotel staff. Well informed and very attentive. They made my stay very enjoyable. Great place, as long as you don't eat here On the minus side, the in room safe did not work (batteries removed). But by far the biggest disappointment was the breakfast . I would strongly recommend that all senior staff members meet at 9:00 every morning in the dining room for the breakfast buffet. The scrambled eggs were hard and dry enough to be used to patch any bad places in the sidewalk. The grits, if that's what they were, could substitute for mortar. The pancakes were also dry and hard. If the hotel were pet friendly, the pancakes could be used as frisbees for my dog. October 5, 2013
Rated 5.0 out of 5.0 by A superior Holiday inn Since we clicked "excellent" on every topic, my only other comments are that unlike most Holiday Ins we've stayed in, the Martinsburg WVA one had a nonslip bathtub floor, and a bar to hold onto if necessary; greatly appreciated. And it's always very nice to find a safe in the closet, so I don't have to drag my purse along to meals etc. A few days earlier, we were in another Holiday Inn, which had been renovated a few years earlier, and were pretty disappointed. October 3, 2013
Rated 2.0 out of 5.0 by Nice room and the staff where friendlyl. When we got to the hotel after 3:30 pm our room was not ready. The front desk people where very nice and sorry that we had to sit in the lobby for over 45 minutes. I thought they could have offered us something to compensate for us waiting, like maybe a free breakfast, but NO. We just sat and waited. Once we got to our room it was nice, clean. and what we had thought it would be. When I called down to see if there was any coffee available, I was told no. I asked if there was anywhere near by, the front desk manager gave us great directions to a local coffee shop. He was very helpful to all the guest and knew the area very well. The pool was nice and the breakfast was average. Cost of the breakfast was about $7.00 per person. But here is the crazy thing.....they had free coffee outside the restaurant, but when you got it inside the restaurant you where charged an additional $2.80. Not sure why !!!! All in all not bad but have been to a lot better. October 3, 2013
Rated 1.0 out of 5.0 by Do not stay here We have stayed here dozens of times in the past with a great experience, but the last two times ended our stops here. On July 4, 2013 (a pre-confirmed reservation), when we arrived we were told that the restaurant was closed. On a Holiday? We were looking forward to room service after a long day on the road. Then on September 22, 2013 (another pre-confirmed reservation made the day before), we arrived at 4:00 PM and were told that our room was not ready. When the room was still not ready at 4:45 PM, we decided to cancel and tried to find another hotel (we did). The front desk clerk did not try to change our minds or offer us another room; her only response was "It's not my fault". Well, it IS your fault; you are the face of the hotel at the front desk. We will continue to stay at Holiday Inn, but NOT at this one; which is unfortunate, because it used to be one of our favorites. September 30, 2013
Rated 2.0 out of 5.0 by Showing its age I've stayed at this hotel a few times passsing through m'burg over the past several years and unfortunately it's going down hill - the rooms are looking ragged, dated and getting that old musty hotel smell. Too bad since the rest of area seems to be on the upswing. September 23, 2013
Rated 5.0 out of 5.0 by They go above and beyond. I arrived very late to the Martinsburg Holiday Inn. The desk clerk could tell I was exhausted and made every effort to make sure I had a room that was quiet and at a great value. I couldn't have asked for more. My room was clean, comfy and I slept like a baby. I will definitely be staying with Holiday Inn Martinsburg. September 21, 2013
Rated 3.0 out of 5.0 by The front desk workers could be nicer The workers at the front desk need some training in Customer Relations because they were not very friendly or accommodating to my requests.I requested the top floor and when they gave me my key it was for the second floor I told them that I wanted the top floor and they gave me the 3rd floor but the hotel has 5 floors..Also there is no recognition for being a priority rewards platinum member. The room was clean and good size there but is no free breakfast because they have a restaurant on sight. September 16, 2013
Rated 5.0 out of 5.0 by No breakfast Surprised at the cost of the room and there was no breakfast. I could have gone a few more miles and had breakfast. Otherwise the room was nice and quiet. September 16, 2013
Rated 3.0 out of 5.0 by The food was terrible, Mc Donald's would have been an improvement. It was an okay Holiday in, the pool was nice, the staff was friendly. But the Breakfast buffet was awful, in my 68 years I have never had worse food. The room was over priced. An d I will never stay at that hotel again. I room was not up to the rooms I usually stay in at half the cost. I would give it a 1 for value and a 1 for food. The bacon was greasy, the pancakes were like cardboard. the eggs were cold. It was a bad experience. September 11, 2013
Rated 4.0 out of 5.0 by total service Great associates and very nice rooms BUT for the price should be as most other stores and serve breakfast and not have to go to resturant where priced out high . September 4, 2013
Rated 4.0 out of 5.0 by Comfortable Bed nice customer service Staff was very nice, and room was very clean. The location was good. The only thing that I did not like is not continental breakfast. The fried chicken buffett seemed good. August 19, 2013
Rated 5.0 out of 5.0 by Enjoyed my stay--no problems at all The king size bed was very comfortable and I experienced no problems at all. While this might seem a minor point to some people, for me it is a very important one: I really appreciated the fact that the water at the hotel was not too soft. Some other motels/hotels in the Martinsburg area have water that is simply way too soft, and I cannot rinse the soap off of me during a shower or when just washing at the sink. I'm then covered in soap residue. I know extremely soft water makes house cleaning easier, but I hate soft water. So the good water quality is a plus at this hotel. In addition, I was pleased that my room had a good strong shower. I should mention that the Holiday Inn is pricier than most other Martinsburg area hotels/motels. I did not have a chance to visit the restaurant, but it looked like a good one. This Holiday Inn is a nice facility. Bottom line: I enjoyed my stay and recommend this Holiday Inn. August 9, 2013
Rated 4.0 out of 5.0 by Great comfort in every area of my stay This was my first time at any Holiday Inn and, I will highly recommend it to others. July 31, 2013
Rated 3.0 out of 5.0 by Rooms good, cleaning not We stayed two nights and were pretty comfortable. However, had to get someone to empty trash and change towels. Everyone wanted to blame everyone else, but it came down to someone writing down they did it but they really didn't. At the pool, one of the restaurant employees had their family staying at the hotel and at the pool they were a little out of hand. No concern for other guests. Directions to hotel on website have you coming off wrong exit on I-81. For the money could have stayed somewhere with free breakfast and better housekeeping. June 29, 2013
Rated 3.0 out of 5.0 by room and comfort The hotel was nice and we liked that there was a resturant ajoinging it. We were disappointed to find a dirty wahcloth in the bathroom. We did report it to the desk so I am sure it will not happen again. June 29, 2013
Rated 2.0 out of 5.0 by Disappointed Rooms are dated Wash cloth from last guest was still hanging in the shower Staff not welcoming or friendly Restaurant was slow and way over priced. June 21, 2013
Rated 5.0 out of 5.0 by Martinsburg, West Virginia Came in for corporate training for the week and had a great stay, could not ask for anything more. June 21, 2013
Rated 5.0 out of 5.0 by Wonderful Experience I recently stayed at the Holiday Inn in Martinsburg for business. The staff was wonderful and accommodating to my needs. The room was comfortable and I was able to get work done without distractions or discomfort. My room was immaculate every day I came back to it. The bed was very comfortable. The exercise room could use some updating especially with the treadmills. I ate many meals in the restaurant here and while the breakfast and lunch was pretty typical for a hotel, I found the dinner selections to be great. Try the Delmonico steak. The pool was very well kept. Honestly, Holiday Inn is not my favorite chain. That being said, this hotel is exceptional in almost every way. June 16, 2013
Rated 5.0 out of 5.0 by Feeling at home at the Holiday Inn in Martinsburg, WVa It was a family wedding in Martinsburg. We arrived at the Holiday Inn, three families, three rooms, all ready for us. The staff was so courteous and friendly, I had to ask myself why I don't live in this town!! The location was very convenient. The rooms were very clean,very comfortable. The cleaning staff was conscientious, making sure we had what we needed in the room. The breakfast buffet was fresh, nice variety to fit everyone's needs, staff was so kind and attentive and the price was family friendly. It was a wonderful weekend and a wonderful place to stay. Thank you. June 14, 2013
Rated 4.0 out of 5.0 by stay Great room. Pool a real plus. Food poor and overpriced. Staff not particularly knowledgeable. Wi-Fi was pathetic! June 2, 2013
Rated 5.0 out of 5.0 by great service and food We always stay at this hotel on our trip home from Florida in the fall and spring. It is so nice to have a nice room, friendly staff and great food. The prim rib at Heatherfields is wonderful. And they always give us the room we requested. May 22, 2013
Rated 4.0 out of 5.0 by Comfortable bed lousy pillows Room was clean, bed comfortable, pillows way too small and too few for size of bed. We had a King bed but standard pillows, called down and told all they had, asked for more staff brought two... Restaurant was so so for dinner have had better, breakfast buffet was great May 16, 2013
Rated 5.0 out of 5.0 by A very nice stay! Our room was comfortable and clean (we have allergies), and the staff were friendly and helpful. The on-site restaurant was terrific! Good food and friendly service - what a wonderful surprise. Kudos to the chef. May 11, 2013
Rated 5.0 out of 5.0 by Nice Place Enjoyed the hotel. Room was comfortable and decorated nicely. The bar was lacking ad didn't have a great selection, but other than that, it was a nice stay. May 7, 2013
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