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Rated 4.3 out of 5 by 66 reviewers.
Rated 5.0 out of 5.0 by Clean and Comfortable Rooms are large. Bed/room was comfortable and clean. Staff was courteous and friendly, and check-in was quick. The only negative comment that I have was that the treadmill in the fitness room wasn't working. December 11, 2013
Rated 5.0 out of 5.0 by Comfy beds The HIE in Fallon is a great little hotel. The room was very clean and well maintained. The beds were comfy, great pillows and nice clean linens. The towels were super soft as well...better than I expected from a smaller hotel. There were two of us in the room and staff would only leave three towels each day, so we were constantly asking for extras. Nice variety of pastries, yogurt, oatmeal, fruit, etc. for breakfast. Fresh baked cookies every afternoon with a beverage. I do believe the hotel was a bit pricey for the area, however if I had to go back I wouldn't stay anywhere else. Thanks HIE Fallon!! December 10, 2013
Rated 4.0 out of 5.0 by Beds We had a family sweet with 2 queens and a couch/hide-a-bed. our 2 grand kids could not sleep on the hide-a-bed as it felt like laying on all springs. We asked for and got a roll away bed for one but the other had to sleep on the couch. We received a reduction in price, but it still would have been cheaper to stay in the 2-queen and pay for the roll-away. The mattresses on the couch/hide-a-beds need to be replaced ASAP. November 21, 2013
Rated 5.0 out of 5.0 by Excellent Service Front desk receptionist, Crystal, is exceptionally helpful and courteous. November 21, 2013
Rated 5.0 out of 5.0 by Friendliest staff, great hotel I found the stay very helpful and they accommodated me and my family. After a long trip it was nice to see friendly faces and cookies waiting for us. The hotel was clean and just had that home feel. November 19, 2013
Rated 3.0 out of 5.0 by Lumpy bed Probably best you will find in Fallon. Treadmill out for order for extended time. Mattress is sunken on the sides. Doesn't like as if it is ever turned Missing body lotion November 17, 2013
Rated 4.0 out of 5.0 by Comfy bed and just ok service in general. A couple of the staff acted like we interrupted their busy schedules though they were sitting around. Asked for extra towels and had to call again since we were forgotten. Had to ask for room to be cleaned due to a new girl thinking she couldn't clean the room since there was a few pieces of clothing on the bed. So someone came to make the bed and they got my used towels but floor needed to be vacuumed and never was. There were a few nice girls though but the other 2 were VERY not friendly! November 7, 2013
Rated 5.0 out of 5.0 by Outstanding Hotel Experience The staff are excellent, friendly and professional! They go out of their way to make you comfortable and happy. I especially like the nice breakfast. And the 24 hour pool, spa and gym are what make this property a must stay for any trip I make to Fallon. I highly recommend it as a great stop over for travelers. And for multiple nights, the friendly staff and amenities cant be beat! The rooms are clean, the lobby and upstairs reading library with books are awesome for relaxing. This hotel is one of the best I have stayed at anywhere and its in an off the beaten path place. I would rank their staff a level above any in a resort location. They obviously train their staff well and they are very happy to be working there. From the front desk to the housekeepers to the maintenance guy, they are all friendly and want you to enjoy your stay at "Their" Hotel! I will stay here anytime I travel to or through Fallon. November 7, 2013
Rated 5.0 out of 5.0 by place to rest surrounded by olive trees. Excellent newisch comfortable place to be for a very good price! November 1, 2013
Rated 4.0 out of 5.0 by Clean, Convenient and Great Staff Three of us on a business trip had the pleasure of staying at the Holiday Inn Express in Fallon. We arrived very late and tired and Carla was very pkeasant and offered us snacks and water. Our rooms were comfortable, quiet, and we were close to restaurants and the hospital we came to visit. The breakfast was delicious, hot and well stocked. I would recommend this property if you are traveling in the Fallon area. November 1, 2013
Rated 3.0 out of 5.0 by Surprised Room was Ok This was the most difficult hotel to check into that I have encountered in years. I made the reservation for 3 single rooms using the IHG App on my phone. When I got to the hotel I checked in using a corporate credit card in my name. The actually asked me to sign a piece of paper to signify that I understood I would actually have to pay the charges on my card. When would that be an issue with a corporate card in the users name? All small things in the room. Why mark pillows firm and soft if they are all soft. I expect double sheeted top. Remote on TV wasn't working. It was a place to spend the night but I won't go out of my way to return to that Holiday Inn October 27, 2013
Rated 5.0 out of 5.0 by our stay best place in Fallon. love staying there. will come back October 24, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great service Convenient location, large spacious room with excellent internet connection. October 6, 2013
Rated 2.0 out of 5.0 by Worst HIE we have ever stayed in First room was supposed to be non smoking, stunk of cigarette smoke. Desk moved us to a different room. Second room the mattress was so worn out and lumpy, it should have been replaced five years ago. The room refrigerator did not work, We were traveling with items that needed to be refrigerated and by the time we realized that the Frig was broken, we had to throw everything away. We stay at HIE often, We depend on them to provide a clean comfortable room and surroundings. The Fallon HIE did not come close October 4, 2013
Rated 5.0 out of 5.0 by Great customer care and comfortable bed/room There was a problem with the pervious customer checking out of our room. The staff made the necessary changes and we were taken care of. The staff was great and we had very good accommodations. We will stay here again. October 3, 2013
Rated 5.0 out of 5.0 by Great Service We were greeted very warmly by the front desk staff which was nice after coming off a long drive on Highway 50. This is one of the nicer Holiday Inn Express that we have stayed in. October 1, 2013
Rated 4.0 out of 5.0 by Great choice. Spacious, clean rooms and excellent, friendly service. September 29, 2013
Rated 4.0 out of 5.0 by Nice rooms Dry nice, clean rooms, indoor pool was clean, bed were comfortable and breakfast was nice with good variety of choices. Only issue was that it was very loud with people running up and down the halls early in the morning and at night. September 25, 2013
Rated 1.0 out of 5.0 by explanation of problems with room The beds were uncomfortable for both of us, even though lady at front desk said mattresses were new. Mattresses sagged as though they were 10 years old. Internet connection was poor: got connected but could not finish. Kept disconnecting. Temperature control very poor and could not open window (locked or welded shut? Was a first floor room). Needed A/C even though outside temperature in low 60s. September 25, 2013
Rated 5.0 out of 5.0 by Great People comfortable bed great service Stayed at the Inn for business for a week. The Staff was friendly and courteous any questions were handled quickly and efficiently loved the make-up remover packets in the room, not only does it save on the white towels but it was a great treat to have!! September 24, 2013
Rated 5.0 out of 5.0 by GREAT STAFF This was our first time to stop by this Holiday Inn Express in Fallon, NV., but it won't be our last. As we travel from Oregon to Las Vegas we are always needing a good clean place to lay our heads after a long tiring drive. Our room was excellent and the staff so friendly and helpful. Everyone must love their jobs because they all were very pleasant and always smiling. A sign of good employees and proper management.. Thanks for the nice stay. September 9, 2013
Rated 5.0 out of 5.0 by Room changed We checked in late, front desk was busy! We had reservations, and we were given a 3rd floor room. My husband just had major surgery several weeks ago, and after we had gone to the car, we decided to request a first floor room. We went back to the front desk, explained it was too hard to get every thing up to the 3rd floor, and our room was changed, just like that. Thank you! Will use Holiday Inn again. September 6, 2013
Rated 5.0 out of 5.0 by Pleasant staff and good value. The staff was friendly and made every attempt to make our stay an enjoyable one. The breakfast was better than average as was the room and its decor. Since the room rate was discounted to reflected our usual discount it was a good value. August 30, 2013
Rated 4.0 out of 5.0 by Good Room for $$ I stayed one night and found the bed to be very comfortable. The staff was very friendly and helpful. August 26, 2013
Rated 5.0 out of 5.0 by Excellent Experience We have stayed at this propertty on about 5 occasions in the past year. Each time the service, staff, and atmosphere were excellent, especially the owner, Sherry, Jessica, and Debbie. August 9, 2013
Rated 5.0 out of 5.0 by Extremely helpful and friendly staff The staff at the Fallon Holiday Inn Express are the best! They helped me work through some unusual and unexpected problems in a friendly and professional way and made sure my stay was pleasant. August 4, 2013
Rated 5.0 out of 5.0 by Great Place to stay in Fallon I have stayed here twice in the last two years and the staff goes out of their way to make you feel at home. The rooms are clean and well equipped. This is one of the best Holiday Inn Express properties I have stayed at. July 29, 2013
Rated 2.0 out of 5.0 by Housekeeping needs extra training. We stay here whenever in town for the Vorra Races hosted by Stockman Casino due to the close proximity. This last visit however, was less than desirable. Upon arrival the lady at the front desk was very nice and accommodating. The next morning the maid knocked on our door at 8:00am, we told her it would be a couple hours. We came back to our room at 3:00 pm and the bed was not made and there was a note stating the bed could not be made because of our personal pillows being on the bed. The note also stated that she had no coffee on her cart and if we wanted more to go to the front desk and get it. Really? The next day we came back to our room at 2PM, maid had never been there. We left at 3 PM and asked the front desk to make sure our room was cleaned and that we had fresh towels as we would not be back until 3AM. She said that housekeeping had gone home for the day, but if we needed towels when we got back to ask for them. WOW! we may be back if housekeeping gets their act together. We explained all of this at checkout and turned in the note and were told that we would hear from someone soon. Have not heard a word since we checked out on 21, 2013. July 29, 2013
Rated 5.0 out of 5.0 by comfortable experience The room was comfortable and quiet. We like to stay at this hotel when we are in Fallon. July 22, 2013
Rated 5.0 out of 5.0 by Very good experience We drove from CA to IN and back and this was the best hotel stay of the trip. The room and hotel in general was in very good shape and very clean. Restaurants were nearby along with other diversions. July 22, 2013
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