Rated 4.3 out of 5 by 56
Rated 3.0 out of 5.0 by RINGLDR Surprised
Room was Ok
This was the most difficult hotel to check into that I have encountered in years. I made the reservation for 3 single rooms using the IHG App on my phone. When I got to the hotel I checked in using a corporate credit card in my name. The actually asked me to sign a piece of paper to signify that I understood I would actually have to pay the charges on my card. When would that be an issue with a corporate card in the users name?
All small things in the room. Why mark pillows firm and soft if they are all soft. I expect double sheeted top. Remote on TV wasn't working.
It was a place to spend the night but I won't go out of my way to return to that Holiday Inn
October 27, 2013
Rated 5.0 out of 5.0 by Jackn2013 our stay
best place in Fallon. love staying there. will come back
October 24, 2013
Rated 5.0 out of 5.0 by Hootiedad Comfortable bed and great service
Convenient location, large spacious room with excellent internet connection.
October 6, 2013
Rated 2.0 out of 5.0 by ANIAH Worst HIE we have ever stayed in
First room was supposed to be non smoking, stunk of cigarette smoke. Desk moved us to a different room.
Second room the mattress was so worn out and lumpy, it should have been replaced five years ago.
The room refrigerator did not work, We were traveling with items that needed to be refrigerated and by the time we realized that the Frig was broken, we had to throw everything away.
We stay at HIE often, We depend on them to provide a clean comfortable room and surroundings. The Fallon HIE did not come close
October 4, 2013
Rated 5.0 out of 5.0 by Dede1 Great customer care and comfortable bed/room
There was a problem with the pervious customer checking out of our room. The staff made the necessary changes and we were taken care of. The staff was great and we had very good accommodations. We will stay here again.
October 3, 2013
Rated 5.0 out of 5.0 by Nelpoodle Great Service
We were greeted very warmly by the front desk staff which was nice after coming off a long drive on Highway 50. This is one of the nicer Holiday Inn Express that we have stayed in.
October 1, 2013
Rated 4.0 out of 5.0 by Gwadeho Great choice.
Spacious, clean rooms and excellent, friendly service.
September 29, 2013
Rated 4.0 out of 5.0 by Hj878 Nice rooms
Dry nice, clean rooms, indoor pool was clean, bed were comfortable and breakfast was nice with good variety of choices. Only issue was that it was very loud with people running up and down the halls early in the morning and at night.
September 25, 2013
Rated 1.0 out of 5.0 by Forbes15 explanation of problems with room
The beds were uncomfortable for both of us, even though lady at front desk said mattresses were new. Mattresses sagged as though they were 10 years old.
Internet connection was poor: got connected but could not finish. Kept disconnecting.
Temperature control very poor and could not open window (locked or welded shut? Was a first floor room). Needed A/C even though outside temperature in low 60s.
September 25, 2013
Rated 5.0 out of 5.0 by Andrew25 Great People comfortable bed great service
Stayed at the Inn for business for a week. The Staff was friendly and courteous any questions were handled quickly and efficiently loved the make-up remover packets in the room, not only does it save on the white towels but it was a great treat to have!!
September 24, 2013
Rated 5.0 out of 5.0 by Littleoldlady GREAT STAFF
This was our first time to stop by this Holiday Inn Express in Fallon, NV., but it won't be our last. As we travel from Oregon to Las Vegas we are always needing a good clean place to lay our heads after a long tiring drive. Our room was excellent and the staff so friendly and helpful. Everyone must love their jobs because they all were very pleasant and always smiling. A sign of good employees and proper management.. Thanks for the nice stay.
September 9, 2013
Rated 5.0 out of 5.0 by Mickie5271 Room changed
We checked in late, front desk was busy! We had reservations, and we were given a 3rd floor room. My husband just had major surgery several weeks ago, and after we had gone to the car, we decided to request a first floor room. We went back to the front desk, explained it was too hard to get every thing up to the 3rd floor, and our room was changed, just like that. Thank you! Will use Holiday Inn again.
September 6, 2013
Rated 5.0 out of 5.0 by Myers52 Pleasant staff and good value.
The staff was friendly and made every attempt to make our stay an enjoyable one. The breakfast was better than average as was the room and its decor. Since the room rate was discounted to reflected our usual discount it was a good value.
August 30, 2013
Rated 4.0 out of 5.0 by klou1222 Good Room for $$
I stayed one night and found the bed to be very comfortable. The staff was very friendly and helpful.
August 26, 2013
Rated 5.0 out of 5.0 by cwilkerson41 Excellent Experience
We have stayed at this propertty on about 5 occasions in the past year. Each time the service, staff, and atmosphere were excellent, especially the owner, Sherry, Jessica, and Debbie.
August 9, 2013
Rated 5.0 out of 5.0 by Thankful2000 Extremely helpful and friendly staff
The staff at the Fallon Holiday Inn Express are the best! They helped me work through some unusual and unexpected problems in a friendly and professional way and made sure my stay was pleasant.
August 4, 2013
Rated 5.0 out of 5.0 by Firefighter3212 Great Place to stay in Fallon
I have stayed here twice in the last two years and the staff goes out of their way to make you feel at home. The rooms are clean and well equipped. This is one of the best Holiday Inn Express properties I have stayed at.
July 29, 2013
Rated 2.0 out of 5.0 by DJ55 Housekeeping needs extra training.
We stay here whenever in town for the Vorra Races hosted by Stockman Casino due to the close proximity. This last visit however, was less than desirable. Upon arrival the lady at the front desk was very nice and accommodating. The next morning the maid knocked on our door at 8:00am, we told her it would be a couple hours. We came back to our room at 3:00 pm and the bed was not made and there was a note stating the bed could not be made because of our personal pillows being on the bed. The note also stated that she had no coffee on her cart and if we wanted more to go to the front desk and get it. Really? The next day we came back to our room at 2PM, maid had never been there. We left at 3 PM and asked the front desk to make sure our room was cleaned and that we had fresh towels as we would not be back until 3AM. She said that housekeeping had gone home for the day, but if we needed towels when we got back to ask for them. WOW! we may be back if housekeeping gets their act together. We explained all of this at checkout and turned in the note and were told that we would hear from someone soon. Have not heard a word since we checked out on 21, 2013.
July 29, 2013
Rated 5.0 out of 5.0 by geosbeeep comfortable experience
The room was comfortable and quiet. We like to stay at this hotel when we are in Fallon.
July 22, 2013
Rated 5.0 out of 5.0 by Cooling1 Very good experience
We drove from CA to IN and back and this was the best hotel stay of the trip. The room and hotel in general was in very good shape and very clean. Restaurants were nearby along with other diversions.
July 22, 2013
Rated 5.0 out of 5.0 by hcomanse Excellent Property
It was truly a pleasure to stay at this property. The staff was wonderful. Every staff member acknowledged us, and was very friendly. I have stayed at this property before, and will continue to while traveling in the future. Highly recommended!
July 9, 2013
Rated 5.0 out of 5.0 by 71luvr Needed a great get away
I came to stay for a night away and found friendly staff and professionalism throughout. All my needs were met. when I needed more towels they were brought to my room with a smile. the front desk was amazing and the GM was very nice.
June 26, 2013
Rated 3.0 out of 5.0 by Ivnnjdy Lack of sports channels
My stays at the Fallon H I is always favorable, the staff is very good, the facilities are always well kept and clean.
My last 2 stays I have wanted to watch the Bay area base ball teams, they were not available, I was very dissapointed, may I suggest this correction would be an improvement to the stay in Fallon.
I n J
June 13, 2013
Rated 1.0 out of 5.0 by Rolo50 this is by far THE WORST experience with holiday Inn in my life
We booked a reservation for Saturday June 1 2013
Upon arrival we were assigned a room with a non operating AC
We were moved to a different Room (# 237)
The breakfast buffet is par with a 3rd world nation or worst at best
One The bath room shower towels was stained and with holes as big as 3 inches
The other towel was stained and shredded
It was a used shower towel hanging in the bathroom door still damp
And PLEASE do not distribute dinner coupons to the Stockman casino next door. That place stings with cigarette smoke and it is as dirty as the street.
this is NOT where a priority club member likes to visit
It was so bad that they decided upon confirmation of all of the above not to charge us for the night.
This place is a disaster. The cleaning women are bunching up in the floor talking Spanish for long periods of time and not producing
Jessica the front desk lady was superb. She deserves a better place to work. I commend her great customer relation and desire to solve problems with a big smile.
June 7, 2013
Rated 5.0 out of 5.0 by Rodger2 Not sure what a review title is.
Kathleen and her staff were very nice and caring. They made sure that all our stay was enjoyable. they even let us see a suite so on our return trip we stayed in one of there suites. That was very nice.
June 7, 2013
Rated 4.0 out of 5.0 by Oaf70 All the bells and whistles
Everything you expect from a Holiday Inn Express without missing a beat. Clean and comfortable property with all the amenities and a nice staff to boot!
June 4, 2013
Rated 5.0 out of 5.0 by MSU74 Always Fabulous Front Desk
We stay here three or four times each year as we move between our residences in Nevada and Washington. I am always amazed at the affability of the entire staff, from the front desk, to the breakfast servers, to housekeeping. The responsiveness to special requests and the availability of rooms where, how, and when you want them make this a "must stay."
June 3, 2013
Rated 5.0 out of 5.0 by Dandbz One of the finest hotels we have stayed in.
We travel a lot and use HIE a lot but this hotel stands head and shoulders above the rest. The staff is wonderful, the rooms are very nice, the lobby area great. It was a pleasure to stay here and we would recommend others to be sure to stay here while in Fallon.
June 2, 2013
Rated 1.0 out of 5.0 Not the best
Our room was good but when we got back at 3 pm our room was not made. It was gross. I would choose another hotel in Fallon.
June 1, 2013
Rated 5.0 out of 5.0 by roguemachinist Great value right in town
This is a really nice place to stay if you're ever in Fallon. The staff is friendly and the facilities are great, indoor pool & outdoor pool, sauna, fitness room with free-weights. The rooms are very comfortable as well. I'll definitely be staying here when I'm back in town.
May 25, 2013