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Rated 4.5 out of 5 by 124 reviewers.
Rated 5.0 out of 5.0 by Excellent Stay My young daughter and I stayed here overnight related to a medical appointment. We checked in a few hours after dinner and found Zach to be very courteous, professional and respectful. The room was very comfortable and clean as was the rest of the building. I do, suggest, however, a good cleaning of the ice machine on the floor we were assigned to. The hallways were very quiet despite the hotel being full. We slept well and had a nice breakfast the next morning. The breakfast area was well-stocked and very clean. Check-out was simple, and again, the staff was polite and professional. We will certainly make our stay at this facility in the future. Thank you, Holiday Inn Express. August 2, 2013
Rated 5.0 out of 5.0 by Very nice all the way around Always enjoy knowing the hotel and my room will be clean and comfortable. Also like having a hot breakfast without going out and at no additional cost. August 1, 2013
Rated 5.0 out of 5.0 by Superior overall!!! Superior staff who were very professional and courteous. Very comfortable room, bed, furniture and decor. I would definitely stay there again and recommend the facility to my friends and relatives. July 31, 2013
Rated 5.0 out of 5.0 by Very convenient location. Very quiet convenient location.Nice room.I used the bike routes and did some shopping at West Acres. July 26, 2013
Rated 5.0 out of 5.0 by Easy to find right off I-29, friendly efficient staff, clean room, comfy beds Easy to find right off I-29, friendly efficient staff, clean room, comfy beds. Great location close to the shopping center and places to eat. July 17, 2013
Rated 3.0 out of 5.0 by Would not recommend Our first night was very loud, there was a soccer tournament on and upon arriving we found two spiders and a beetle in our bathroom. If it wasn't for other family members staying there as well, we would have left the first night. Since it was a rewards night they could not give me any money off but could maybe give me some reward points but that was a week ago and I have not heard anything yet. July 6, 2013
Rated 5.0 out of 5.0 by Best hotel in Fargo! My family's favourite hotel in Fargo is West-Acres Holiday Inn Express. So close to the mall & restaurants. The breakfast fuels you up in the morning so you can shop 'til you drop. The aroma of freshly baked chocolate chip cookies in the afternoon is such a sweet treat for the kids. We always stay at this Holiday Inn Express. July 5, 2013
Rated 4.0 out of 5.0 by Great Staff and comfortable stay The staff at this hotel were very friendly and made us feel welcome in their property and their town. They were always ready with a smile, engaged us in conversation and recommended local sites and restaurants to us. The room was average but comfortable and the rate was competitive with others in the area. We have stayed at this hotel before and certainly will again. June 28, 2013
Rated 1.0 out of 5.0 by Average - NOT Great! Once again I used my PC points - I was really disappointed as I am now a 2nd class citizen. All I want to do is reward my family with a nice place and be treated nicely at the counter to go against the 50 nights a year I miss being at home. It felt like we had the worst room in the building along with not being given the PC goodie bag. It really feels like I am taking cash out of the hotel employees wallet when I stayed here. Ugh. Fargo? Nice place. June 26, 2013
Rated 5.0 out of 5.0 by Great Idea! The commercial says that you are smarter when you stay at a Holiday Inn Express. I think front desk employee Melissa stayed at her own hotel because when she and I were talking about wall plugs we came up with possible electrical strips to allow for a few more plugs around the computer desk. Not sure it could be done but she was trying to help me and future customers. Awesome to know your employee engaged in a conversation about how to help her customers. The room was comfortable and clean and the staff was marvelous. Thank you for a great stay. June 19, 2013
Rated 5.0 out of 5.0 by Quality service and amenities Great stay! I was just coming off a terrible stay at a HIEX in Michigan and was a bit concerned. The Fargo team did a great job of showing me that customer service is still valued at HIEX and the Michigan experience was a fluke. Great recognition upon check-in with a little water and snack bag. Breakfast was clean and well stocked the entire time. Clean, quiet room. Just what I expect with HI Express. Thanks! June 18, 2013
Rated 5.0 out of 5.0 by Great place to stay Location, Condition, Staff, It's all happening here. Why stay in the Holliday Inn next door when this is better priced, breakfast and great facilities and staff. This is a no brainer! June 18, 2013
Rated 5.0 out of 5.0 by Wonderful beds and great service My family and I have stayed at this property several times as our daughter goes to college in the area. We continue to return as we know we will get a good night's sleep in a clean room, and great service. The beds are very comfortable with ample pillow selection. The staff is always friendly and helpful. Our reservation requests have always been honored. It's a super place to call home when you are away. May 3, 2013
Rated 4.0 out of 5.0 by stay in fargo thought the pillow and mattresses were very comfortable. My husband is always concerned about getting a good night sleep. Very clean. May 2, 2013
Rated 5.0 out of 5.0 by All around comfort great room, quiet, cozy, beds are super comfortable, when you walk in the door to check -in you have the feeling of home. If you want a nice quiet place to stay, to rest, relax this is the place to stay. Close to shopping mall and other well known shopping attractions. April 9, 2013
Rated 5.0 out of 5.0 by Great Hotel Excellent service and staff. A clean comfortable room. April 5, 2013
Rated 3.0 out of 5.0 by food under the bed My daughter stayed in the room and the room was dirty. I guess the carpet was dirty and there were Fritos under the bed with other gross things. She did report this to the front desk and was told that we would get some priority points back. Please verify this has been credited. thansk March 24, 2013
Rated 4.0 out of 5.0 by GREAT This is our regular stop when we drive to Minneapolis when my daughter has her Shriners appointments. we love this place!!!!! March 12, 2013
Rated 5.0 out of 5.0 by Fantastic king size bed This has to be the most comfy king size I have ever slept on. Front desk staff pleasant and very helpful . And naturally you have to luv the full breakfast offered. Spa / hot tub always a very relaxing experience. March 7, 2013
Rated 5.0 out of 5.0 by Great hotel This is our half way point every time we have to travel to Minneapolis, MN for our daughters doctor appointments and this last time for her surgery. We will be back in March and a couple of times during the next 6 months. We love this hotel, the breakfast and being Priority Club Members! January 24, 2013
Rated 4.0 out of 5.0 by Comfortable, complimentary WFi, breakfast included. Convenient site, comfortable room which was of good size. Complimentary WiFi and inclusion of breakfast important pluses. Exercise room in same building would have been nice. January 22, 2013
Rated 5.0 out of 5.0 by Meet our needs. Met our needs nicely... courteous.... no reservation and handled professionally. January 19, 2013
Rated 3.0 out of 5.0 by Could have been better. One thing I always do on checking into a room is to check if the shower is draining properly and as is not unusal this one was not. I reported this to the front desk on my way out and was told they would have maintenance take care of it. When I took a shower the next morning I got to stand in the backed up water which I dislike. I again reported the problem to the front desk. This time it was taken care of and the shower did drain properly the next morning. However on Sunday morning, with the "do not disturb" sign on the door, we were awakened by housekeeping knocking on the door. I answered the door and pointed to the "do not disturb" sign and went back to bed. I was going to report this to the front desk when I checked out, but no one was at the front desk and I was not in a mood to wait. Overall the hotel is not bad, and I would stay there again, mainly because I like the Holiday Inn brand and priority club points. January 5, 2013
Rated 5.0 out of 5.0 by very nice room and hotel this hotel was very nice, and comfortable after a long drive from chicago. November 24, 2012
Rated 5.0 out of 5.0 by Comfortable, relaxing, friendly staff. Very good location adjacent to West Acres Mall. Very clean entrance way and rooms. Bathroom was clean, lots of towels. November 11, 2012
Rated 4.0 out of 5.0 by Fair for Price Five of us stayed at this hotel, also had a spare roll away bed to accommodate our fifth person. Breakfast is a very important thing for me, and this HIExpress did a decent job with breakfast options. The hot tub jets did not work the entire time during our stay which was quite disappointing. Otherwise, the hotel was clean and the room was decent in size. Location was amazing, right across from the mall and right off a very main road in Fargo that has a large variety of shopping and dining. October 26, 2012
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