Rated 4.4 out of 5 by 110
Rated 5.0 out of 5.0 by Road Warriors-2014 Really good; however,.....
The hotel was great, staff friendly, and with an obvious culture of creating positive customer service moments with a great quality product. My concern was with the cold shower in the AM the first morning, and the unstable water temperature the second AM (at approximately 0720), first adequate, then cold, then adequate). Love the newly remodeled rooms; although, I do believe the conversion to new synthetic hardwood flooring from carpeting compromises sound suppression; hence, noise from other areas is a bit more obvious. I like the concept though and recommend staying with the hardwood design. Overall, a great place to spend a night or two, or three. This location has plenty of other services very close by, a movie theater, grocery store, plenty of other food and is located in an ideal place within the Farmington area.
March 1, 2015
Rated 5.0 out of 5.0 by rjkd Wonderful staff and incredible manager
Would definitely recommend this hotel. Just renovated this hotel and it is beautiful. Very accommodating staff and the rooms are so comfortable.
February 28, 2015
Rated 5.0 out of 5.0 by Nene13 Clean rooms and comfortable beds
I was impressed with the flooring. The lack of carpeting made the room seem much cleaner. The beds were extremely comfortable with 2 soft and 2 firm pillows on each.
February 17, 2015
Rated 5.0 out of 5.0 by Memphisbride Great Anniversary Trip
My husband and I celebrated our 45 wedding anniversary and had reservations for Saturday night only. When we realized we would get to Farmington Friday night, I called and the front desk staff was very helpful in getting us a room for Friday night as well as Saturday. We needed a handicap room, and she showed it to me before we checked in to be sure it met our needs. This was very helpful and she was very friendly. (Sorry I did not get her name) WE enjoyed our visit to St. Genieve the next day and the meals we ate in Farmington as well. Thank you Holiday Inn Express for making this a wonderful week-end.
February 13, 2015
Rated 3.0 out of 5.0 by IL Grandma Nice size room
The queen suite was a very good size. I was very disappointed there is no longer a hot tub as that was a major reason for staying. The variety of food for breakfast was good but the quality was not as good as I have had in the past at this property.
February 5, 2015
Rated 5.0 out of 5.0 by Mona Mae Postponed two weekends
I had reservations to stay at the Holiday Inn Express in Farmington on January 17 but caught the flu on Jan 15. The Customer Care person was so kind and rescheduled my reservation to January 24. When January 24 came about, I was still sick and concerned that my reservations could not be changed. However, the same Customer Care person was very accommodating and rescheduled me for Jan. 31. This doesn't seem like a big deal but when I originally made my reservations, I was told that I could not change them and I would be charged for the original date. Thank God Annette was compassionate and rescheduled by stay.
February 4, 2015
Rated 2.0 out of 5.0 by TL54 Stay here often
TV did not work- was fixed after 2nd notice
Hair dryer did not work - replaced
Business center in open no privacy and printer did not work.
Stay here on business often and most times overall everything is satisfactory. This time was not and if it is not better next visit I will have to change hotels.
January 25, 2015
Rated 3.0 out of 5.0 by cheercoach Newly remodeled hotel - overall a great room
I had a new bed and it was very squeaky. Other than that our room was nice and updated. Shower could be a bit higher on the wall. Great location if visiting the Shut -ins or Elephant Rocks.
January 22, 2015