Rated 4.8 out of 5 by 125
Rated 5.0 out of 5.0 by JoWo73 Heres to Loyalty!
Wow! I have stayed at a lot of hotels through the years, and most of them I forget the stay. Not this time! Angel and Anna provided the most amazing customer SVC for a hotel that I won't forget. Thank you, thank you! Next time I am in Fayetteville... no question on where I will be staying.
February 3, 2014
Rated 5.0 out of 5.0 by magicmant Great Service
As a IHG member this has to be the BEST Holiday Inn Express I come across while traveling. From the mement just arriving there to leaving - and it's all because of the front desk. They are not only professional but friendly while waiting on you. Jennifer and the other front desk (sorry to forget their names# are the best and are very helpfull- even getting thier finger burnt alittle bit while fixin the printer #sorry I forgot her name).
I also noticed that in the food area that the rating is 99-100%. One of the best rating I have seen - always clean and stock for the day with creamer and sugar. And I have seen some in the 80s% rating.
February 2, 2014
Rated 5.0 out of 5.0 by jj1962 Great Place to Stay
This was my first stay here. The front deck person automatically upgraded my room after she found out I was an IHG member. I will stay here again if I am in the area.
January 13, 2014
Rated 5.0 out of 5.0 by MPWZ Excellent staff
Your staff at this location were superior in the way they handled our stay at your facility. Always courteous and more than accommodating.
January 5, 2014
Rated 5.0 out of 5.0 by Abnmg Awesome service
Absolutely one of the best experiences in a hotel; the staff was awesome Jennifer and Jessica are truly ambassadors for the IHG brand. They made us feel welcome form check in to check out. Thanks for a great stay
December 30, 2013
Rated 5.0 out of 5.0 by magicmant Always a pleasure
Always stay there when in town for business. Just great location for going to Fort Bragg and restaurants in the area.
December 23, 2013
Rated 5.0 out of 5.0 by SemiSem Outstanding Customer Service
Jessica and Angel had the best customer service. They accomodated me in every way that was needed. I enjoyed my stay and would recommend this hotel to all my family and friends due to the great customer service I received. The room was nice and comfy and the staff was energetic and friendly. I give this hotel 5 stars.
December 20, 2013
Rated 5.0 out of 5.0 by SMC8588 Great Upgrade
We only stayed 1 night on our family vacation but we were given a room upgrade to a which was nice. This hotel being in the Fort Bragg area had military people that were staying there also. Location is right off the highway and has lots of restaurant and shopping centers close by. The only downside would be the pillows even the firm ones are too soft but it did not prevent me from sleeping.
December 18, 2013
Rated 4.0 out of 5.0 by GeorgiaBulldog Helpful
Staff was helpful and friendly. The room was clean and the bed was very comfortable.
December 15, 2013
Rated 5.0 out of 5.0 by Marcos22 Fayetville's Best !
Highly trained staff. Empowered to decide and customer service is their number one priority. It is obvious. I have been a guest several times as my son is at Ft. Bragg. As a past corporate executive I can say they do it well at this hotel . More specifically, Jennifer, the Jewel, is a most pleasant professional with customer service talent . All the staff is first rate. Congratulations management
December 9, 2013
Rated 3.0 out of 5.0 by Methodist Great people but poor internet connection
Good value but poor internet access on my iPad, cell phone and lap top.
Very freindly and helpful people.
December 7, 2013
Rated 3.0 out of 5.0 by ron45 pillows
we choose this hotel for location to Ft. Bragg. The room was very clean, well laid out, The bedding was somewhat less than desirable, the pillows were very skimpy and uncomfortable. the breakfast was very good. I would bring my own pillow for future stays
December 5, 2013
Rated 5.0 out of 5.0 by JanieK Friendliest staff anywhere!
We recently had another wonderful stay at Skibo hix. Comfortable beds, clean rooms, tasty breakfast, and the friendliest staff anywhere! Thank you for always making us feel right at home when we visit Fayetteville.
December 4, 2013
Rated 5.0 out of 5.0 by Christmashouse The Best Experience
I have stayed at numorus hotels through out the world and I would have to say this particular hotel ranks as one of the best. Service, staff, adminities, and the room...top notch!! One of the best nights sleep I have had in several days!
December 4, 2013
Rated 5.0 out of 5.0 by ss2248 I'll stay here again!
Over Thanksgiving week we stayed 4 nights here. We have stayed in Fayetteville many times over the years, to visit family, and this hotel was by far, our best experience. Friendly staff that responded to needs, a large comfortable room that was CLEAN, a good breakfast selection, quiet security. I have also stayed at many HIExpress hotels and this one rises above the best of those as well. It is difficut to locate as it hides behind some other hotels [that we have tried and will not return to those]., but well worth finding. CLEAN made a big difference to me. We will definitely stay at this hotel again.
December 3, 2013
Rated 5.0 out of 5.0 Our stay
We were so impressed by the friendliness of the staff. Our overall stay was so very pleasant. Above and beyond what we expected.
November 27, 2013
Rated 5.0 out of 5.0 by Kafr Best Staff in Fayetteville
The great staff and clean rooms make this one of the best hotels near FT Bragg.
November 26, 2013
Rated 5.0 out of 5.0 by bhkarp55 Nice Place to Stay
Being platinum and travel for work I stay at alot of Hotels Mostly Holiday inn Express this is by far one of the best.
November 23, 2013
Rated 5.0 out of 5.0 by Rondel Excellent service
We enjoyed our one night stay. The friendliest staff ever and we would recommend this hotel to anyone. Very clean rooms.
November 21, 2013
Rated 5.0 out of 5.0 by Barcus Room smelled.
Although the rooms are smoke free, my wife felt they were a bit smoky smelling.
November 18, 2013
Rated 5.0 out of 5.0 Best Holiday Inn Express
I am a platinum member and I believe this hotel is the best I have stayed in. The staff was very polite and there were people available to you at anytime. I was very pleased with my room and the extra mile they go to meet your needs. I would definitely stay there and will in the future.
November 13, 2013
Rated 5.0 out of 5.0 by JanieK Another great stay!
Once again, we had a wonderful stay! We highly recommend this Fayetteville location for clean, comfortable rooms; friendly, helpful staff; a delicious variety of breakfast choices; convenient wi-fi connection; well-stocked pantry store. We love Skibo hix!
November 13, 2013
Rated 5.0 out of 5.0 by CWOS Outstanding, Friendly Staff
I have traveled extensively and this hotel has by far the friendliest staff I have ever encountered. I was always welcomed by any of the staff members I ran into and their willingness to assist was second to none. Excellent experience all the way around.
November 10, 2013
Rated 5.0 out of 5.0 by Justin36 Great staff and breakfast!
I must say, everything about this hotel was 5-stars for me with the exception of a mattress that was a bit too firm for my taste. But don't worry, I would give it a 4 out of 5 with all other items in this hotel receiving a 5 star rating. For example, I am a big time breakfast eater. They did not disappoint! Hot pancakes, eggs, sausage, etc. to keep me happy. :-# And the night before I was going to check out they slipped a card under my note #Nichole was the lady who signed it) saying they were pleased I chose to stay with them. Sure, this may be "the norm" for their hotel, but it's certainly not "the norm" for how hotels typically thank (or don't thank) their visitors.
November 10, 2013
Rated 5.0 out of 5.0 by TCAF Great for Business or Pleasure
If ever in Fayetteville, this is an excellent choice tor relaxing whether business or pleasure. The staff goes out of their way to make you feel comfortable. It is a very pleasant atmosphere with very clean rooms and accommodations.
November 7, 2013
Rated 5.0 out of 5.0 by Dave200000000000000000001 Great staff
Great staff -- everyone was helpful and friendly. It was hard to find you -- can't see you from the main road an no signage. Otherwise great. stay.
November 4, 2013
Rated 5.0 out of 5.0 by MrsMac46 Excellent Customer Service
The night we arrived the toilet flooded the bathroom. Guest Services was very accommodating and moved us to another room. It wasn't just another room. It was a suite with a fireplace and a jacuzzi for the same price. At the end of our two night stay, my husband and I was wishing that we could've extended our stay. I am very paranoid about the cleanliness of a hotel room and I was very very pleased with our room and I felt very comfortable. The staff was amazing! I would recommend this hotel to anyone who is traveling to Fayetteville whether it's business or personal.
November 2, 2013
Rated 5.0 out of 5.0 by hut4898 What a friendly staff
Its is obvious that you train your staff to be kind and helpful, they really make you feel special. And of course it looks like a beauty pageant around there LOL. I really enjoyed the food and gym. I will be back again to Ft. Bragg and I will stay at your hotel again!! I don't want to single out any one of your staff member's because the were all very professional. Thanks again!!
October 29, 2013
Rated 5.0 out of 5.0 by Marci555 Comfortable bed and great service
This is a very nice clean, modern hotel. The front desk staff were welcoming and the service was great. The rooms are clean, comfortable and quiet. I was able to relax and enjoy my stay. I will stay here on my next business trip.
October 28, 2013
Rated 5.0 out of 5.0 by SRA89 Great price at a great service
The Hotel staff is very friendly and accomodating. I have stayed here an two seperate occasions and would not choose any other hotel in the area. The front desk staff deserves 5 stars!!
October 22, 2013