Rated 4.1 out of 5 by 59
Rated 4.0 out of 5.0 by Hoydye Exceptionally clean room
Very nice hotel. Convenient location. comfortable accommodations.
October 11, 2013
Rated 5.0 out of 5.0 by CHADDY EVERY THING SUPER
EXCLLANT !!! SATISFIED COMPLETELY
SO SHORT ??? I DON'T THINK IT IS !!!
October 10, 2013
Rated 1.0 out of 5.0 by Josh5748 Worst stay in 2 years of on the road travel
I stayed here traveling on business from Nashville and can say it was the worst stay I've had in the last 2 years of constant business travel stays. The room had a nice appearance but the bathroom needs total renovation of function and appearance. No staff answered several calls to the front desk nor was present upon physically going down there.
Breakfast was minimal and appeared portioned of what was available. I was upgraded upon check in to a suite where I found a large two room suite with a tiny bathroom with a nonfunctional toilet and shower head that I had to crouch under to be in the water. The pillows felt outdated and left me restless (and I have no trouble sleeping). I never held a reliable WiFi connection. The tv picture went black and white after ten minutes and never went normal after I tried to reset it.
Not much relaxing with a long drive home to Nashville to boot.
October 6, 2013
Rated 4.0 out of 5.0 by Jody29 no wake up call
We were pleased with the hotel accommodations. However, it was very disappointing that the wake up call we scheduled never occurred. We woke up 1/2 hour late as a result.
October 3, 2013
Rated 5.0 out of 5.0 by Cleito Staff very Friendly
Room was very well organized and very clean staff was very professional and helpful location was excellent Thank you for all your attention Sincerily
September 30, 2013
Rated 5.0 out of 5.0 by Hook57 fantastic
Our stay at the HIE in Fayetteville, Ark. was fantastic. We will surely visit there again.
September 24, 2013
Rated 5.0 out of 5.0 by Hollister Excellent stay - Highly recommended!
Matt (the General Mgr) and his staff always make us feel welcome and do whatever they can to make our stay a pleasurable one. The hotel is clean and neat. There were renenovations going on during our stay but they did not disturb us in the least. This is an annual trip for our group. We've been staying at this hotel for the past 5 years. I highly recommend this HIE.
September 11, 2013
Rated 1.0 out of 5.0 by rtgo14 No air conditioning
Came in late from a business meeting with more work to do and found the air conditioner on the blink. I did not report it that evening since it was late and I had to many stacks of work laid out and did not want to pack up and move to another room. When I did tell the desk the next morning there didn't seem to be a lot of concern.
August 26, 2013
Rated 3.0 out of 5.0 by Joellen12 Beds super uncomfortable
I had 2 beds to choose from they both had huge holes in them. These holes were obviously from people sleeping in them but the beds need to be replaced. When I laid in the bed I sank so far in the hole I felt like I was in a coffin !!
August 25, 2013
Rated 5.0 out of 5.0 by Uark2013 Individual
Wonderful location . Accessable
Friendly and helpful professional staff
August 25, 2013
Rated 4.0 out of 5.0 by MiMi58 Good place to stay, but....
Sheets are thin and worn out. Needs to be replaced. Definitely need another elevator in this hotel. It's always packed and you wait forever for the one elevator.
August 24, 2013
Rated 5.0 out of 5.0 by GrandmaSteph I will be back
Visiting family in the area. This room was perfect for the 3 day stay. Great part of town!
August 23, 2013
Rated 5.0 out of 5.0 by Rudyagain Hassle free clean comfortable and quiet
Stay was hassle-free, clean, comfortable, and quiet..... Just exactly what I look for when traveling on business!
August 23, 2013
Rated 5.0 out of 5.0 by Ladyleo19 Great hotel and service
Service and rooms were great and well kept. Food was good as well.
August 22, 2013
Rated 5.0 out of 5.0 by KdgTexas Loved the beds
Our first time here and our whole family loved the beds. They were so comfortable. We also liked how the sink was outside the bathroom so someone could take a shower while someone brushes their teeth or does their hair. The only thing I would suggest for this hotel is to add fruit to their breakfast. I really wanted a bananna or some grapes with my peanut butter toast. I highly recommend this hotel.
August 22, 2013
Rated 4.0 out of 5.0 by Nonna4 Great stay
The staff at Holiday Inn Express, Univ of Ark. area, were great. We were welcomed with warm smiles and utmost professionalism. Would stay at this Inn again.
August 16, 2013
Rated 4.0 out of 5.0 by Grandyann Very comfortable beds and good service but is needing some attention.
The beds were very comfortable however there was no comfortable seating in the room. The air quality was very humid and the bath appeared to be clean but there was a very unpleasant urine odor in the room. We have used the hotel before and our overall experience has been good. This particular room needed some attention.
August 15, 2013
Rated 1.0 out of 5.0 by MChap Disappointed
I choose to stay at Holiday Inn Express because of the consistent level of quality and value. This location was the worst I've ever seen and badly in need of an update. The room and especially the bathroom was dingy and dated.
August 14, 2013
Rated 5.0 out of 5.0 by greencar overall experience was a "A"
All staff are always helpful and courteous. Breakfast is a plus.
July 29, 2013
Rated 5.0 out of 5.0 by ram52 Comfortable bed, large breakfast area, very quite and great service
The check in was smooth and fast. Lobby and front of hotel was very clean. Quiet hallways, clean and wide. Room was very large, two beds and large eating area in this room. Great value and very quite all night. Smelled clean and natural - no cover-up smells or odors. Overall a very nice, restful stay with plenty of space in the room, hallways, lobby and breakfast area for morning continental breakfast.
July 22, 2013
Rated 5.0 out of 5.0 by cagney4004 A great place to stay!
The staff, location and accomodations are exceptional! Always a great place to stay
July 18, 2013
Rated 5.0 out of 5.0 by jwoo89 Great place to stay
The entire staff at this location made our stay very comfortable, from the front desk to the cleaning service. I would recommend staying at this Holiday Inn and will use this facilty in the future. Everyone at this facilty was kind and courteous.
July 14, 2013
Rated 5.0 out of 5.0 by KelliBell Excellent staff and great accommodations
I can't say enough good things about the staff. We were there for my daughters wedding, and you know how stressful that can be. This staff bent over backwards to help us with EVERYTHING we needed. The hotel is already beautiful and a great place to stay, but the staff is what will make me come back to this hotel in the future.
July 10, 2013
Rated 5.0 out of 5.0 by baxter5 would stay there again
Friendly staff overall, good breakfast, front desk person made me a fresh pot of coffee at 5pm. along with fresh baked cookies. Even the employees that clean and service rooms were cheerful and friendly.
July 4, 2013
Rated 1.0 out of 5.0 by MitchellF terrible experience
I stayed here last year on reward points and stayed one night and they charged me four nights. It took me over a month and a dozen phone calls to straighten it out and I made the mistake of staying there again last week. My son had left his phone charger and the clerk told me they had no record of me staying there. She showed me the phone charger they had behind the desk and then told me I couldn't have it as she had no record of me staying there. The manager was around the corner and made no effortt to get up and speak to me, they just treated me like I was a criminal, not exactly Platinum service
July 3, 2013
Rated 5.0 out of 5.0 by Jeff1541 Great location and excellent service
Clean rooms with wonderful beds. Staff was always courteous and helpful. Breakfast was very good, with a wide variety of offerings. It is located near a number of restaurants and shops, plus close to a major road into town. I have stayed here several times before, and it is consistently top-notch. I will stay here in the future.
July 2, 2013
Rated 1.0 out of 5.0 by OntheRidge This is not your tipical Holiday Inn Express
The rooms are dank and smell musty. The staff was sleeping in the back took 10 minutes for them to come out of their office and they were yawning. This is a hotel that is really worn out and the prices they charge are not in line with the quality of the rooms.
June 29, 2013
Rated 2.0 out of 5.0 by DY47 Not up to expectations!
After a wonderful stay at a Holiday Inn Express in Little Rock, we were very disappointed in this hotel. The staff not nearly as personable, the room smelled of cigarette smoke (they offered to change our room, which we declined because we were happy with the location) they did give us a discount on the room, the towels did not smell good & the layout of the room was not convenient. Breakfast was marginal compared to our previous morning in LR. Overall I was very disappointed in this hotel.
June 28, 2013
Rated 4.0 out of 5.0 by MMJB Great staff and great location to University
Rooms get dark and cold. 2 comfy king beds in each room. An older hotel yet clean and has what you need. Staff is super friendly. The only bad thing I can say is the breakfast options are limited. Everything is bread. Pancakes bisquits bagels doughnuts etc. there was an egg thing but not edible looking. On a good day there might be fruit. I would say bring your own. Fridge and microwave in room though!
June 17, 2013
Rated 5.0 out of 5.0 by Amanda26 Great service
Staff was very friendly and helpful. We enjoyed our stay and will be back if in Fayetteville again.
June 9, 2013