Rated 4.2 out of 5 by 69
Rated 4.0 out of 5.0 by F. C Good Place to Stay
The front desk staff at this hotel was absolutely amazing.
They answered all my questions professionally and with intelligence.
I was upgraded to a suite, which I was thankful for.
However, most of the living room decor was dated.
The real problem, however, was that only one outlet in the suite was operable, making it very difficult for three women to dress.
February 26, 2014
Rated 3.0 out of 5.0 by Indyokie Older, yet clean and well run when I was there.
Date of stay Feb 19th 2014. I stayed at this hotel about 9 years ago, They have updated a few things, TV's beds, but overall this isn't the latest IHG Holiday Inn Express by any means. Good staff and clean rooms. Value for area was on target. I was given a really huge upgrade room upon arrival. Several of the rooms in this hotel are really large, if you have family staying with you and you need space- this likely has the best sized rooms of any Express property I've been in. HVAC worked well
February 23, 2014
Rated 3.0 out of 5.0 by mrssimptom Very stingy with their electrical outlets
I will start with the good - - huge room, great beds, good ventilation, very quiet (even though room literally encompassed the elevator), exceptional breakfast hostess, bonus points as platinum recognition.
And the not-so-good - - no power outlet within 12-15 feet of either bed, bed cover was soiled on arrival and not replaced, towels did not appear to be fresh, internet fair but not good.
My room (512) had two king beds. The only power outlet on the wall behind them was unreachable, down low behind one of the beds. The alarm clock and wall-mounted lamp occupied that outlet. No extension cord was available from the front desk so using my cpap machine was not an option - - or plugging in my phone or tablet.
I have rated the staff as average - - the wonderful breakfast attendant's sunny demeanor was unfortunately offset and dragged down by the front desk clerk's attitude.
I'm sorry, but I cannot recommend this property based on my experience here.
February 23, 2014