Rated 5.0 out of 5.0 by Fentonguest Friendly Staff, Clean Property
Staff was very friendly and accommodating. Property was very clean inside and out, and was quiet in the evenings. Great location to area attractions, restaurants, and shopping. Easy access to interstate. Would definitely stay there again.
April 5, 2013
Rated 5.0 out of 5.0 by EmilyTreadmillHero Great Stay
We were in town on business and we found the hotel on line based on where we were working.
The hotel was clean, the staff was SUPER Friendly and they were VERY accommodating!
We will Definitely stay again!!!
March 20, 2013
Rated 5.0 out of 5.0 by Jkeeney Great Place to stay!
We have stayed at this Holiday Inn Express many times. We love staying here when we are come to spend the weekend in St. Louis. It is kid friendly, the staff is always so polite, the rooms are spotless.
March 16, 2013
Rated 4.0 out of 5.0 by Rollout comfortable bed and friendly staff
Very friendly staff and the rooms were very clean. Warm breakfast every morning was great too.
March 11, 2013
Rated 5.0 out of 5.0 One night stay
All went very well, the only thing I would have changed would be a billow top bed. As much as I liked your holiday inn exp I don't think the other two I stayed in will ask for an review! They didn't come close to the standard you set in your holiday inn exp.
March 11, 2013
Rated 5.0 out of 5.0 by 2bspunky Great place to stay!
I enjoy travelling, but usually the hotel makes or breaks the visit. I have stayed twice at this location, both times have been exceptional. The staff is beyond police, respectful, and friendly. You feel valued as a person, not just a customer. The rooms are CLEAN!!!! and COMFORTABLE!!!! There was a large group within the hotel, which I didn't hear at all. Slept great, had an ok breakfast, and took on the world refreshed.
March 8, 2013
Rated 5.0 out of 5.0 by dogmom Valentine's Day week/Honeymoon Suite
My husband and I stayted at this hotel again the week of Valentine's. We travel to the St. Louis area often for medical reasons and always stay at the Holiday Inn Express in Fenton, MO. On Valentine's Day, they gave every female guest a white or red rose! That was so nice and a great way for any woman to start the day...especially Valentine's Day. I have no complaints at all at this hotel! It is the best! We spend a lot of money at hotels, but I wouldn't waste my money at any other hotel! Whether it's the room, staff, service, or breakfast...this hotel is the best. I do wish the swimming pool was larger, but it is perfect for kids. Thanks again for a great stay Holiday Inn Express after a long stressful day at the hospital! And, as always, thanks for letting us charge our Volt while we are there! 5 Stars for that alone!
February 27, 2013
Rated 5.0 out of 5.0 by dogmom Great Service
My husband and I have stayed at this hotel many times. We have stayed at other hotels, but they do not compare to the Holiday Inn Express Hotel in Fenton, MO. The staff has been amazing to us with each and every visit. We have sent and received faxes, received packages, given First Aid supplies from the front desk, and been allowed to charge our Volt at this hotel! We couldn't ask for better service. This also includes their breakfast! There is a lady named Helen that works in the kitchen. She has always been a familiar and friendly face that we can catch up with each time we stay there for one of our doctor or hospital visits. The Maintenance has also been wonderful. We once had an issue with the toilet. Maintenance was there ASAP and had it working again in no time. The rooms are very quiet and comfortable. Though the swimming pool is small it is still fun and relaxing. And, there's a hot tub in most the suites (small suites up to the Honeymoon suite). I would HIGHLY recommend this hotel to anyone!
February 10, 2013
Rated 5.0 out of 5.0 by HappySleeper Friendly staff and clean room
I have stayed at this hotel a few times and am not disappointed. The staff were friendly and helpful and the room was clean. I would stay here again and recommend it.
February 6, 2013
Rated 5.0 out of 5.0 by HappySleeper Very satisfied
I stayed at this hotel twice and both times the staff was very helpful and friendly. The rooms were clean; the breakfast was great. I would recommend this hotel to friends and family.
February 2, 2013
Rated 4.0 out of 5.0 by Rod99999 nice room
a nice place to stop at in Fenton,Missouri. parking for semi trucks should not be offered when it is a church parking lot
February 1, 2013
Rated 5.0 out of 5.0 by EdK88 Nice Stay
The King Suite with whirlpool is a terrific room. The staff was extremely polite and helpful. The property looks very nice after the renovations.
January 30, 2013
Rated 5.0 out of 5.0 by CMR13 Wonderful staff
This has been by far the NICEST Holiday Inn Express I have stayed at. The staff was so helpful and friendly. The hotel was nicely decorated and had a homey feel to the reception area. The room was spacious, clean and comfortable.
January 25, 2013
Rated 5.0 out of 5.0 by CDA618 Very Happy Couple!!
Can't say enough how much we love this hotel. The staff is extremely helpful and friendly. The property and rooms are very clean. The size of the rooms are great. We love the Honeymoon Suite as our (married# "date night" room. Have stayed here several times and the only complaints that come to mind are the changes made to the Saturday breakfast #boo) and the pillows on the beds are not very comfortable. But, we will be back again and again! Thank you Fenton Holiday Inn Express for making our "date nights" incredible.
January 22, 2013
Rated 4.0 out of 5.0 by CoachBob One Week Stay
Staff and manager were very helpful during our stay.
I would stay here again. Withing 10 minutes of everything you need.
January 7, 2013
Rated 4.0 out of 5.0 by OntomynextDes Very Good Service
A very welcoming staff, that will take care of your needs.
January 6, 2013
Rated 3.0 out of 5.0 by WabashValleyMom Back Again from Indiana
This was our second stay at this hotel while visiting family who live in the area, and it was again just so-so. The Heat/AC unit in our room was once again broken. Because the "auto" setting didn't work, after leaving the heat on overnight it was like a sauna in the room when we woke up. As a Priority Club member, I'm usually offered at least a beverage upon check-in, but even though I showed my card, my club status was not acknowledged other than I was told they already had me listed as a Priority Club member and they didn't need my card. The breakfast area is crowded, and I felt like I was in the way of the lady trying to re-stock/re-fill items. The hotel didn't smell very fresh - like it had once been a smoking hotel maybe?
January 4, 2013
Rated 5.0 out of 5.0 by VeryHappyCamper Off the charts customer service
I only stayed one night on business but wished I stayed longer. Customer service was way better than excellent and the hotel was in great condition. Will certainly stay there again.
December 10, 2012
Rated 5.0 out of 5.0 by r123 Consistently good
We stayed at this property several years ago, and it is still just as nice as it was then. Thank you management for keeping this property in excellent condition. Everything was perfect.
December 9, 2012
Rated 5.0 out of 5.0 by bblood28 Great stay
From the minute I arrived until I left, I felt like a VIP guest. Everyone at this hotel was geared to customer service. The grounds, room and common areas were excellent and I will stay here every time I am in the area.
December 3, 2012
Rated 4.0 out of 5.0 by Roadweary Thanksgiving eve
Nice place to stay in the last minute on return from Texas.
November 28, 2012
Rated 5.0 out of 5.0 by Hoteljunkie Great Hotel
We love this hotel. The staff is great and it is easy to check in and relax.
November 26, 2012
Rated 5.0 out of 5.0 by Eric29 Very Rainy but great stay
Checked in to the hotel on a very rain and stromy Friday afternoon. They were very friendly and also handed me a weather statement for the area. Amazing room everything I need and then some! Would recommened to anyone I know to stay at this location!
November 16, 2012
Rated 5.0 out of 5.0 by Donnahg Hotel staff are GREAT
We stayed three nights and the staff from cleaning, breakfast, but especially Barb behind the desk were great. Barb went above and beyond and seemed to really care that we had a good experience.
The rooms were clean. I would recommend this hotel.
November 11, 2012
Rated 5.0 out of 5.0 by CurlyBill1001 A nice experience staying at your facility
A very good stay and would stay there again should the need arise.
November 7, 2012
Rated 5.0 out of 5.0 by TerriS Great stay!
A wonderful hotel and the most comfortable hotel bed EVER!
Sorry I couldn't stay longer, but will definitely stay again if I find myself in the area again. Thanks!
October 24, 2012
Rated 3.0 out of 5.0 by JLL2012 Platinum Member
Upon arrival I asked the desk associate if I had been upgraded for being a Platinum Member. I was told I wasn't because they were completely booked, which I found strange since it was 8pm and there were only about 8 cars in the lot. Out of curiosity I did a search on website and found a number of rooms listed that were upgrades available. I sent an email to the hotel just to make them aware and no response was ever received. If you are going to have a reward program, the perks should be given to those who qualify.
October 22, 2012