Rated 4.5 out of 5 by 246
Rated 3.0 out of 5.0 by Ldhock A decent stay
This is the second time we've stayed at this hotel and both times the front desk was not manned when we arrived. It took sometime before the individual showed up to check us in. It would appear they might not be adequately staffed in the evenings. After requesting and first being told we couldn't have an upgrade due to a corporate rate, we were upgraded to a very nice king suite as a Platinum upgrade. The room was clean, the location of the hotel good.
The second morning housekeeping asked if we were checking out. When we said "no", she then asked if we needed any service. Found that an odd question, but we said we did and went off to meet family. I returned to the hotel about 2:00 and found the room still hadn't been freshened. I ran down housekeeping and again she asked me what I needed to have done to the room. It finally got done while I used the exercise facility and was done well. However, why did she need to ask me, twice, what needed to be done? We mentioned the incident to the front desk that evening, but I wasn't confident it would be addressed.
We might stay here again as we get a good corporate rate, but will probably look closely at other options as well.
January 30, 2015
Rated 5.0 out of 5.0 by emmysmom1230 Nice Holiday Inn Express
We enjoyed our one night stay in Fenton at the HIE.
Nice room, clean comfortable, with nice decor. Very nice hotel for the price. Would recommend.
January 29, 2015
Rated 5.0 out of 5.0 by Rich@2000 Very friendly staff
This hotel was a good stop for us on a long road trip. The staff was very accommodating and let us upgrade to the family suite that had a room for the kids. We showed up pretty late for breakfast and the ladies running the breakfast made sure we had everything we need for the kids.
January 22, 2015
Rated 5.0 out of 5.0 by mpbj great service
staff was top notch - friendly - yet professional. clean rooms - didn't realize they had a pool - so be sure to bring your suit.
January 21, 2015
Rated 4.0 out of 5.0 by TheCritic123 Weekend Get away
We needed a place to spend some quality time with our grandkids and choose this location because of pass experience here and the indoor pool. The plus was the suite with the kids room. The grandkids loved it. In the morning we had breakfast. The 6 year old made pancakes for and his grand parents.
The staff was more than accommodating. We order in pizza and the had no napkins or plates. They open the kitchen and provided both.
I travel monthly, so I stay a lot of places. For the money best return I ever had.
Thanks Holiday Inn Express and Staff
January 21, 2015
Rated 5.0 out of 5.0 by kfjlkasjfklseflkj WOW!! Loved it.
This is the best hotel staff ever! Friendly, happy, fast, I cant say more. Keep doing what your doing.
January 14, 2015
Rated 5.0 out of 5.0 by Happy in MN Clean and neat
Holiday Inn in Fenton is kept very clean and the staff are friendly. The breakfast is good- although more days of bacon would be preferred!
January 6, 2015
Rated 4.0 out of 5.0 by zqpm123 comfortable and nice, good value
very nice, comfortable,good value,breakfast fair-nothing unusual.
January 6, 2015