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Rated 4.6 out of 5 by 167 reviewers.
Rated 5.0 out of 5.0 by A fortunate find An impromptu trip led me in this direction. The location was convenient for the attractions I was visiting. A good selection of fast and sit-down food nearby. July 15, 2015
Rated 5.0 out of 5.0 by Front desk information At check in we asked about Mass times at St. Michael's Catholic Church-the staff did not know nor offered how to locate the information. We were able to look up the information on our phones. July 15, 2015
Rated 5.0 out of 5.0 by Cleaning Staff is wonderful! I was recently at the HI Express in Findlay Ohio and one of the cleaning staff - Marissa - went above and beyond on several occasions. She helped take care of my personal laundry, she helped keep my things together even when it was unclear if i was still staying there and she kept the room stocked with things she knew that I needed (like qtips and extra hand cloths etc) without me asking the front desk. In other words, she remembered me from the last time I was there!!! She deserves applause, a raise, paid vacation, something. Whatever you do to reward someone, she deserves it!!!! July 6, 2015
Rated 5.0 out of 5.0 by Manager and Staff The Manager and Staff had my room ready with a personal hand written card and with a welcome bag of water, popcorn, and snack. It was such a nice written welcome card about a paragraph land and to walk into your room with all of that sitting there really makes you want feel very welcomed and part go the HI family. This is one the best things that I have every received as a Platinum guest and I would rate this hotel as the top spot because of the little things they did to make you feel welcomed. I love staying at all of the HI as I travel for business in several states throughout the year and other HI could take a page out of the Findlay book as it sure was a great feeling. GREAT JOB TO THE ENTIRE STAFF IN FINDLAY, OHIO!! THANK YOU, JEFF July 6, 2015
Rated 5.0 out of 5.0 by Good service What I like most about Holiday Inn Express is the service and accommodating staff. Thank you. July 4, 2015
Rated 5.0 out of 5.0 by Great Overall Experience What a great stay! We were in town for a softball tournament and made a last minute booking. The hotel we were supposed to stay at sent a message at the last minute that they did not have hot water. Holiday Inn was happy to help and set us up with 1 of the 2 rooms still available during this busy time and made sure our accomodation needs were met. Upon arrival we were greeted with enthusiasm and offered the block discount rate. OUr room was spotless, well decorated, lots of extra added touches in the bathroom prep, and a great bed. When leaving for the evening to play ball games the staff had placed a softball cutout on our door wishing my daughter and her team "Good Luck". This was an awesome personal touch only to be followed up by a snack table in the lobby. We felt right at home. Internet service was good and one extra perk was checkout at 12pm allowing for a relaxed morning. July 1, 2015
Rated 5.0 out of 5.0 by My Stay All things were as expected with a couple minor exceptions. This room was no better or worse than any other HI Express that I've stayed at. One minor thing was the pull out sofa bed mattress. I'm not even sure a feather light small child could sleep on this comfortably. Not sure it's better than the floor. Other minor item was calling this room a suite. I've only stayed in standard rooms at HI's before but was surprised to find room was not divided into living and sleeping areas separated by a door. I wish I would've looked at the pictures closer because they show exactly what you get. Hard to see how a half wall in the middle of the room makes this a suite. July 1, 2015
Rated 5.0 out of 5.0 by Nice hotel Nice hotel, friendly staff, clean rooms. Was here for a wedding of a good friend. The breakfast room was large and had many options as well. even healthy ones! July 1, 2015
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