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Rated 4.3 out of 5 by 68 reviewers.
Rated 4.0 out of 5.0 by Great Check in Service Dave at the front desk is happy and very helpful. I look forward to checking in and talking with him. He is thoughtful and asking what he can do to improve your stay. The housekeeping staff below expectations. They did not clean, check, or restock coffee maker and supplies. When issue was presented to Dave he corrected and apologized for the housekeeping staff. April 24, 2014
Rated 4.0 out of 5.0 by Clean comfortable rooms, great staff Rooms are clean and well lit, and the beds are very comfortable. The staff are very helpful and friendly. Always enjoy staying here! Wish the hotel had a restaurant but overall always have a comfortable and enjoyable stay. April 17, 2014
Rated 5.0 out of 5.0 by Front Desk Service above and beyond Because of my error in providing information, the desk clerk had to reenter considerable information which he did with actually apologizing to me. Also, at check in we requested some information on a local church which the desk clerk provided. We then went to dinner and when we returned the clerk recognized us and provided additional info. on the church which he had pursued while we were at dinner which was very helpful. April 9, 2014
Rated 1.0 out of 5.0 by Poor Service Recently Stopped in Here for a night stay while traveling. Breakfast buffet that was supposed to be open until 9:30 was completely LOCKED up at 9:15. Even the creme cheese was locked in a fridge. Very poor service. March 19, 2014
Rated 5.0 out of 5.0 by Very Nice Very nice, the only negative was the tub drainded EXTREMELY slow. February 27, 2014
Rated 4.0 out of 5.0 by Time with the Grands. Just 2 things we'd like to comment on. 1) The hot tub felt like it was definitely warmer than 104 degrees. 2) The pool had way too much chlorine in it. Our eyes were burning and our suits even faded. Other than that, it was a nice stay. February 12, 2014
Rated 5.0 out of 5.0 by Friendly Service Great friendly service at this location! I really liked the warm soup and cookies available to the guests. During this harsh winter it was nice to be greeted with a warm smile and hot soup! February 12, 2014
Rated 5.0 out of 5.0 by Very helpful staff I was looking for a particular retail situation and the desk person not only told me where it was but she also made me a map with a printout. She also pointed out discounts at local restaurants. February 3, 2014
Rated 2.0 out of 5.0 by Water all over the bathroom floor The bathroom was disgusting, there was water behind the toilet, under the sink all the way to the door, when we entered the washroom in the morning. While cleaning it with towels so we could allow my elderly father to use it we discovered fesses around the base. When this was brought to the attention of the front desk they said let us give you a discount, they seemed unconcerned about the issue, and a discount would make it right, well it didn't. A repair man came about an hour later looked at it and said " ya I can fix it " and left the room. I do have pictures if necessary,.... January 17, 2014
Rated 2.0 out of 5.0 by rewards bag No one at front desk when we arrived. A friendly man in a tee shirt greeted us shortly. Strange, they do not give rewards club bag on the weekends according to the hotel staff. It was Friday. December 21, 2013
Rated 4.0 out of 5.0 by Very nice hotel...BUT Receptionist did not acknowledge Rewards membership, and offered NO DISCOUNT whatsoever, no senior, no AAA, none. Have used HI several times this year in 3 countries, and all offered some kind of discount. It matters more and more as senior traveler. December 9, 2013
Rated 2.0 out of 5.0 by Inattention What's the point of having a personal profile? I requested top floor away from traffic; I was assigned 103. Then I asked and was moved to the top floor, but it was 317...with traffic noise all night. I've stayed consistently at this motel but will be moving to somewhere else in the future. November 29, 2013
Rated 5.0 out of 5.0 by Nice stay! We can always count on Holiday Inn Express no matter where we go for the warm welcome, clean rooms and yummy breakfasts. The Findlay Ohio location was no different, except we were caught up in a pretty bad storm with tornadoes in the area. Our concierge quickly called us and relocated us to a nice room on the first level. Scary! But I felt safe inside HIE. :) November 21, 2013
Rated 5.0 out of 5.0 by Great staff! As usual the employees at this property are fantastic! Warm welcome, very attentive and they go above and beyond to accommodate any requests. I'll be back! November 20, 2013
Rated 5.0 out of 5.0 by Above the Norm The Holiday Inn Express was the last of 5 we stayed at during a 2 week trip. While most were very good, the Findlay property went above and beyond. It had the clean comfortable room we expect at Holiday Inn Express, but added extra touches that made it our favorite stop on this trip. November 8, 2013
Rated 5.0 out of 5.0 by All went well at Findley HI Express Lovely hotel. The room was spacious, clean and nicely decorated. However, the bathroom was not so lovely. t There probably was previous water damage and the patch work to fix that was far from professional ! October 24, 2013
Rated 5.0 out of 5.0 by Clean with good dinner choices close by. Very clean hotel with easy access to the interstate. Also many good eateries nearby. October 20, 2013
Rated 5.0 out of 5.0 by Great place Very friendly staff and overall service. Property location also pretty good within walking distance to shopping and dinning. October 14, 2013
Rated 5.0 out of 5.0 by Area Hotels There are numerous hotels to stay at in the Findlay Ohio area, but my number one choice over the years remains the same, its the Holiday inn Express on Interstate Drive. The only way I don't stay there is because its sold out, which is great for the company.The bottom line for me is the great personnel staff from the Manager on down, its great customer service and it makes my stay from home a lot easier. Keep up the great work, its much appreciated. October 7, 2013
Rated 5.0 out of 5.0 Lovely spot! I was recently in Findlay for courses and had the opportunity to stay at your beautiful Hotel! It was lovely and clean and the room was well appointed. The staff always had a "hello!" for me as I came and went! PLaces like yours are one more reason to stay at Holiday Inn! October 1, 2013
Rated 5.0 out of 5.0 by Stay here, you will be happy Great staff, very helpful, I travel a lot, I have never been disappointed with HI Express/. September 24, 2013
Rated 2.0 out of 5.0 by Room Issues The location and appearance was great. My issue was that I requested a non-smoking room and was told that I received one but it was a smoking room that they converted. Reason I say this is because my room number plate didn't have a non-smoking sign on it but a lot of other rooms on my floor did. I could tell that someone at one time smoked in this room. When I went to the front desk, they looked up their records and said it was a non-smoking and they offered me a bottle of Febreeze. Luckily for me, I only stayed their one night. September 24, 2013
Rated 5.0 out of 5.0 by Great Hotel, Great Service and Nice Rooms Stayed here for an overnight before a local event. Staff was welcoming and very helpful. I would stay here again. September 14, 2013
Rated 4.0 out of 5.0 by Great Service, just missing a better Internet Service Hi, I had a great experience again here, the staff is great and always on the lookout on how to make my stay comfortable. But hotel still has the Gym's Elliptic Machine still broken down, even after a month that I last was there. Also the internet is a little slow for the new needs, specially for video conference. September 3, 2013
Rated 5.0 out of 5.0 by Great employees - It's so nice to be greeted when you come into the hotel each time as well be acknowledged by the staff each time they see you--- I travel weekly and this is a very friendly staff! Thank you to David at the front desk (who is amazing), Imelda at breakfast and managers reception (her homemade salsa is great too) and Rob for listening - he said he'll try to add wine to his managers reception - women travel too and don't usually prefer beer:-) August 25, 2013
Rated 5.0 out of 5.0 by Great place to stay excellent service and great beds, very friendly staff August 21, 2013
Rated 5.0 out of 5.0 by Best bed ever! We stayed in a king/jacuzzi room. The bed was the most comfortable one I have ever had the pleasure of sleeping in. It included four large pillows, two soft and two firm. The room was spotless and contained everything we needed. Breakfast was great and the hotel was in a convenient location near The University of Findlay. I would definitely recommend this hotel. August 19, 2013
Rated 5.0 out of 5.0 by One of the best I stayed in. We had a single king bed style room which was really big. There was a separate sitting area and a nice little kitchenette with a small sink, microwave and frig. The bathroom was over-sized with a jacuzzi tub. The room, hotel was spotless and the people there were great. Nice fitness, pool area and the hot breakfast provided was really good. August 17, 2013
Rated 5.0 out of 5.0 by Holiday Inn Express Findley, Ohio Even though I didn't get to fully enjoy my time at the hotel as I was working most of the time the room was great, staff was excellent, friendly, courteous, etc. On Tuesday and Wednesday evenings they have free finger foods and beverages from 5:30PM till 7:00PM I think, but didn't get to enjoy that. Yes I would recommend this Hotel and hope I get the chance to return. August 4, 2013
Rated 4.0 out of 5.0 by Breakfast TV The only issue I would want to report is that the TV in the breakfast area was very loud. For those that were not interested, we were still subject to the annoying talk show. But everything else was amazing. August 1, 2013
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