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Rated 4.8 out of 5 by 272 reviewers.
Rated 4.0 out of 5.0 by Super breakfast, showerhead and cozy bed I stayed at this hotel for 4 nights and have stayed here before but always earlier in the season. It's a great hotel and is convenient to many things in the area. The breakfast is outstanding and I was very pleased with all of the different choices they had. As usual. the cinnamon rolls are always a hit and a welcome treat. I was very satisfied with the new shower head in the room. It was very relaxing. The only negative thing was the ice bucket wasn't changed or emptied. We told the front desk and it was promptly taken care of. I would recommend this hotel to anyone staying in the area. The rooms are clean, the beds are comfy, and it has a super breakfast. Being able to eat early and then do whatever you want for the rest of the day is extremely convenient. The staff is always friendly and very accommodating. July 26, 2015
Rated 5.0 out of 5.0 by Great Staff Every time my wife and I were entering or exiting the facility the staff always acknowledge us with a "Welcome " or "Have a nice day." July 22, 2015
Rated 5.0 out of 5.0 by Always a pleasure Once again, our stay at a Holiday inn Express was worth every penny. We attended the Roar on the Shore Bike event in Erie and wanted to stay "out of the mix" so we booked a room at Findley Lake. It met all our expectations and confirmed why I am an IHG member. As a matter in fact, the couple that went with us, also signed up based on their positive experience. July 22, 2015
Rated 4.0 out of 5.0 by last nighton the road We finally found a place to stay before finally heading back home. HI was great. Comfy, able to have food delivered. It was late and we were tired and hungry so it was perfect. Staff was great. Only downside is the AC that keeps going on and off. Not just here but in many hotels and it is very annoying when trying to sleep. This is the 3rd on we stayed in on our trip to and from Denver and we will be going more often on our travels. July 19, 2015
Rated 5.0 out of 5.0 by Restful Night Clean comfortable room , great highway access and a safe area. Easy access good food and a great staff. July 17, 2015
Rated 5.0 out of 5.0 by Great stay - very comfortable. We stayed at the Holiday Inn Express in Findley Lake when we were vendors at the art festival on the grounds of the Chautauqua Institution. Upon arrival, the staff was pleasant and informative. Our room was huge, and extremely comfortable. The bed was cozy and comfy. Our only regret is that we came back to our room each night too tired to enjoy a dip in the pool - but I'm certain that we would have enjoyed that as well. We'll be staying here again, each time we do that show. Thanks for a great stay! July 15, 2015
Rated 5.0 out of 5.0 by One of the best hotels I have ever stayed at This place is excellent in every way. The room is the cleanest I have stayed at, and I check under the bed and cushions, and it was spotless. The breakfast had a wide variety including gluten free items. All of the staff and housekeeping are great. July 15, 2015
Rated 5.0 out of 5.0 by Outstanding Manager and Staff I have been a customer service manager for many years and recognize great employees. The employees of the Holiday Inn Express in Findley Lake, NY are as fine as they come. They all went above and beyond the call of duty to make my stay pleasant and relaxing. They were all extremely friendly and helpful from the manager on down to all other staff. There was not one person that I encountered that did not acknlowledge me and go out of their way to make me feel valued as a customer. They didn't give just "great" service, they gave service that "dazzles" the customer. You are extremely fortunate to have employees of their caliber. You are only as good as your employees. They represent your company well. July 15, 2015
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