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Rated 4.8 out of 5 by 210 reviewers.
Rated 5.0 out of 5.0 by Good place to stop en route Left after work en route to Columbus, OH for business. Have stayed before and was confident the hotel would offer good value and excellent service. December 8, 2014
Rated 5.0 out of 5.0 by MCJA The facility, personnel, and services here are all excellent. All services are provided without exception or waiting. Parking for large vehicles is excellent. I highly recommend this location. December 4, 2014
Rated 5.0 out of 5.0 by great staff at Findley Lake Wow what a great stay. The woman at the desk upon check was great. She recognized us and the kids. She made us feel special. The staff at breakfast asked how my food was and always smiled December 2, 2014
Rated 5.0 out of 5.0��by BEST IN CLASS My father was a church pastor. That being the case, as a youngster in the 50’s and 60’s we often were required to move around from parish to parish. For my parents, my siblings, and other families of pastors, our center of stability was a church camp on Findley Lake that was the headquarters for and operated by the conference of the denomination. We spent many weeks every summer at this camp and when I became old enough I was employed for two summers at the camp as a lifeguard (among other things) for the campers. I had not been back since 1966. When I was making plans to do a few speaking engagements in the area for the American Heart Association, I took the opportunity to visit. I was thrilled to learn that there was a Holiday Inn Express very close by. I have extensive experience in business travel and I found this hotel to be more than I expected. Despite the fact that a major snow storm was rolling through the Buffalo, New York region, about 30 to 40 miles north of us, my business partner and I found a warm and welcoming facility and staff. We had limited contact with any of the staff but one staff member in particular stands out. The hostess on the front desk the evening we checked in, Judy, was delightful and offered what I refer to as “knock your socks off customer service (referring to a popular training book by the same name). We were miles away after we check out before I realized I had made a mistake. I had intended to get contact information for the highest management individual to let her or him know how impressed my partner and I was with Judy and had not done that. I hope that particular individual reads this review. November 30, 2014
Rated 5.0 out of 5.0 by Family getaway Wonderful experience. Staff very attentive to needs and excellent breakfast! Kids enjoyed the pool November 30, 2014
Rated 5.0 out of 5.0 by Clean, quiet, relaxing, great staff. We will definitely be returning to this hotel in the very near future. It's clean, quiet, relaxing, has great staff, and is well situated in a recreational area of Western New York State. November 14, 2014
Rated 5.0 out of 5.0 by Good location I like choice of pillows I like this property also for its easy accessibility off the highway November 13, 2014
Rated 5.0 out of 5.0 by Nice hotel Very nice hotel, right off the highway. Everything seemed clean, and a helpful staff. I mistakenly booked a smoking room online and got to the room and realized my mistake. The staff quickly moved us to a different room. I left something behind, and I called the next day and the staff found my belongings and called me back later the same day to let me know!! I was able to pick it up on my way back through the area. I was very appreciative to have such a honest staff! Would definitely stay here again. The only downside is this is the only thing off this exit, if I had known I would have planned better and got something to eat before getting to the hotel. November 13, 2014
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