Rated 4.1 out of 5 by 85
Rated 5.0 out of 5.0 by Parrothead22 Nice hotel
Me and my girlfriend stayed here while going to Jimmy Buffett concert. It was a very pleasant experience, room was nice and clean too. I would highly recommend it. Staff very friendly and helpful.
July 3, 2013
Rated 5.0 out of 5.0 by Visitor123 Great place at a great location
I have stayed here multiple times while it was Hotel Indigo, and still a great place. I miss the restaurant/bar, but staff is still great, and rooms are terrific.
July 2, 2013
Rated 5.0 out of 5.0 by Carolinagirl63 Awesome Hotel
All HI Express hotels should be modeled after this one! I would never stay anywhere else!
June 5, 2013
Rated 4.0 out of 5.0 by airgrade Great experience
I travel frequently and my stay at this location was very comfortable and I like the Indigo wood floors
June 5, 2013
Rated 5.0 out of 5.0 by Sabelhaus Coolest HI Express I have stayed in.
This was the nicest decorated HI Express i have ever stayed in. I hope that this becomes the new norm for the HI Express brand.
May 29, 2013
Rated 4.0 out of 5.0 by Rf21 Great Service
The staff at the hotel always go above and beyond to be helpful. I have stayed there several times because of business. They have come to know me by name. David (on Sunday nights) is especially helpful. I have asked them to make several copies for me and they do so happily at no charge.
The rooms are unique, and have hardwood floors. So ask for a room on the third floor. Otherwise sometimes you can hear people walking above you.
Otherwise a very nice value for the price.
May 27, 2013
Rated 3.0 out of 5.0 by MissKim1126 Modern Rooms and a Great Shower!
Our room was clean and free from the typical "smoke" smell normally encountered in many hotel rooms. It was a pleasant surprise! I had requested a refrigerator and microwave for our room. I was told it was first come-first served, however, I have medication I am required to refrigerate. When I checked in to the hotel, I asked if the refrigerator was in our room, the clerk #Nichole# went to a book to verify and I was told it should already be in the room. However, there was no refrigerator, and after a thirty minute wait, Nichole called me back to inform me there were no refrigerators available. She indicated there were no rooms to upgrade us to #I didn't even ask for that#, and she offered for me to bring my medication the employee refrigerator. I thanked her for her offer, but could not do that. At this time, I have not received any type of apology or explanation from the hotel for not having the refrigerator in our room, which was medically necessary.
May 25, 2013
Rated 5.0 out of 5.0 by Weekend15 great experience
Jacob and the staff were quite accomodating. This "converted" Indego hotel has a contemporary look and feel. While the hardwood floors are interesting...and a bit loud, our stay was pleasant. Even the cleaning staff went out of their way to help us with finding ice when we left by taking us to a different floor to personally show us where it was located...that is service!
Breakfast was good...exactly what I would have expected at a Holiday Inn Express.
This is certainly a Holiday Inn Express with flair, and I am planning to stay here the next time I visit Indianapolis
April 28, 2013
Rated 4.0 out of 5.0 by misterjj Nice, but a little loud.
Nice, newer place in convenient location. My view from the room was of the Walmart loading dock which can be loud in the morning.
It's a small thing, but the industrial toilet paper holders added a real touch of low-class. The 3 molecules thick toilet paper was worthy of the worst public bathrooms as well.
April 6, 2013
Rated 5.0 out of 5.0 by wendysh96 Very clean and modern appearance
Room was very clean and bed comfortable like always, but what I love most about Holiday Inn Express is the free hot breakfast in the morning. There is so much to choose from from eggs, to biscuits and gravy to the best cinnamon rolls you will ever taste at least I think so. :)
April 4, 2013
Rated 2.0 out of 5.0 by Syracuse2 Very Noisy
The room itself was very comforable but we did not get much sleep due to all the noise from rooms above us. Called the front desk twice but the noise continued.
March 25, 2013
Rated 1.0 out of 5.0 by David201303 Poor accommodations.. poor review experience
1. Slow and noisy elevator.
2. Elevator broke down on 2nd day. At least then it wasn't noisy!
3. Hardwood floors in room echoed every sound from above room, (Footsteps, chair rolling across floor,... etc.)
4. Background music from lobby echoed in the room and I had to call the front desk twice (midnight and 1/2 hr latter) to have them turn it off.
5. I had to submit this review twice because I mentioned the name of the hotel chain that purchased the original location. It wasn't like I was able to amend my first review, I had to do it over from scratch. That being said, what does that tell you about how serious they actually are about the "Customer Experience." I think most people would just give up.
6. I will not be staying there again.
March 24, 2013
Rated 2.0 out of 5.0 by Dmmehmen Not a very pleasant stay
When we arrived at the hotel and got our room we noticed it did not have a bath tub. After talking with the front desk we were notified that there were only 4 bathtubs in the entire hotel. This was not mentioned when booking the room. When taking a shower there was extremely low water pressure. The hotel overall was extremely hot around 85 including in our room. Overall I was not very impressed with this hotel.
March 22, 2013
Rated 5.0 out of 5.0 Summary
Really like the new hotel. Very comfortable, nice staff, and very attractive rooms. Well Done
March 15, 2013
Rated 5.0 out of 5.0 by Fordor Beautiful Decor
I loved the beautiful contemporary decor of both the guest room and lobby/breakfast area. Mattress was very comfortable. The occasional chair was good. Lighting was excellent. I do miss having a refrigerator in the room though.
As Priority Club members, we were given one bottle of water for two guests. No treat or goodie bag. No coffee in the lobby and no cookies of fruit in the evening like many other Holiday Inn Express offer. After a long trip, it would have beeen nice.
I was pleased that they offered a Krispy Rice cereal for a breakfast selection. I look for UNSWEETENED cold cereals (nothing with sugar or sweet raisins) and was glad that there was an appropriate choice.
Everything else was very nice. We would definitely stay here again.
March 8, 2013
Rated 5.0 out of 5.0 by toolgirl49 Holiday Inn Express, Fishers
I love the new look of the Holiday Inn Express. I have stayed in Bowling Green, KY and Washington Indiana. I love the new area to get coffee and watch TV. I was given a voucher for bottled water which i liked but I would love to be able to buy or charge some to my room at a reasonable rate and a regular size bottle. I don't always carry change for the vending machine. Alot of business people are staying at every Holiday Inn that I stay at and they are healthy eaters, so maybe some fresh fruit at the breakfast bar besides bananas. I will be going to St. Louis in March and will look for a Holiday Inn express there also.
February 19, 2013
Rated 4.0 out of 5.0 by djgibson Ms.
I enjoy staying at this property. The decor is lovely and the rooms are very nice. I have stayed twice and on both occasions experienced a cool shower on one of the mornings during each stay of two nights each.
January 23, 2013
Rated 4.0 out of 5.0 by Kris0810 Great place with only 2 minor complaints
Staff was very friendly and helpful. Great location for those going to conference center. Spacious room had a unique entrance. The walls would greatly benefit from more insulation as they are incredibly thin. When I can hear my neighbor's cell ring and his muffled conversation, something is wrong. I could also hear the footsteps of the person in the room above mine. Nice exercise room, but the temperature was way too warm.
January 21, 2013
Rated 3.0 out of 5.0 by BR0488 No hot tub, noisy beds
We were looking forward to spending some time relaxing in the pool and hot tub- alas the hot tub had been removed (even though it was pictured on the website!) and the pool was freezing cold!
The clerk at the desk told us the hot tub had been removed because it was not handicap accessible..seems like that could have been corrected. Also, the room was nice and clean, beautiful furninshings but the beds were very noisy!! Everytime one of us rolled over you could hear the springs!! Unfortunately it was not the restful relaxing night we were hoping for.
January 7, 2013
Rated 5.0 out of 5.0 by MikeyBigSlim Real nice
Baller hotel. Not your average HI Express. Great rooms, awesome design. Felt like a vacation hotel and not a business hotel. Probably my favorite HI Express!
December 7, 2012
Rated 5.0 out of 5.0 by JF714 Keep up the good work
I had stayed at this hotel previously when it was a Hotel Indigo. It was good to see that much of what made the Indigo a pleasant place to stay was retained in the changeover to a Holiday Inn Express.
December 7, 2012
Rated 5.0 out of 5.0 by SJCCD Hair Dryer
I was unable to locate a hair dryer in my room so I called the front desk to see where it would be. Nicole answered the phone and said it should be in a black bag in bathroom wood sink / console thing. I looked and found nothing. And even though it was probably a busy time of the morning at the front desk - Nicole said no problem - I'll get one down to you. And within a few minutes there was a knock at my door and it was Nicole with the hair dryer. I only took the time to do this survey because of the hair dryer - I was running kind of late and that I didn't get the usual - come to the front desk and pick one up - bowled me over! I can't tell you how grateful I was for her to bring it to me.
December 5, 2012
Rated 5.0 out of 5.0 by NickA Clean, Modern Facility
This location is up-to-date in nearly every way! Room was great, very new computers in business center area and the lobby was attractive. Very nice fitness center but the pool walls/bottom looked dirty.
December 3, 2012
Rated 5.0 out of 5.0 by ProfessorFrizzle Really cool hotel!
This is not your average holiday inn express. It was Hotel Indigo prior to being purchased by HI, and the decor is wonderful. Really wonderful contemporary furnishings that would be found in a much higher end hotel - fancy pedestal sinks, huge stand-up showers with ceramic tile, laminate wood floors in the rooms rather than nasty old carpet, great furniture in the breakfast area. It was clean, the staff was friendly, and really gave the feeling of being in a high caliber hotel. Wish all HIE's were this nice. Will definitely stay in this one again!
November 28, 2012
Rated 5.0 out of 5.0 by SAshley Very comfortable, quite stay
I sincerely enjoyed my four night stay at this Holiday Inn Express. Fitness center was very nice, room was clean and comfy, housekeeping service was great and breakfast area was adorable. The complimentary washers and dryers were a nice surprise.
Thank you for a memorable stay!
November 24, 2012
Rated 5.0 out of 5.0 by BandSar Great staff and Atmosphere
This stay was on our wedding night. Upon arrival, I was informed that we had been upgraded to the 2 room suite at no extra charge. The hotel decor was very modern and trendy, we enjoyed the look of the lobby and the room. When returning for the night after our wedding, we were greeted and given a complementary bottle of wine. We were very pleased with the staff and their effort to make our stay pleasant. Breakfast was enjoyable. We were thankful for the 12 noon check-out time. We plan to choose this hotel for a future stay!
November 16, 2012
Rated 3.0 out of 5.0 by jslabs Comfortable Stay
We were in town for some friends' wedding. We were especially excited to swim in the pool. However, upon arrival we learned that the pool was under construction during most of our stay. That was a bit of a bummer.
The complimentary breakfast was a nice surprise. It was the standard continental breakfast offerings.
The staff was friendly and our room was comfortable. At the price point I can't complain.
November 8, 2012
Rated 5.0 out of 5.0 by ZeeBee Loved it!
I loved this hotel. Very clean & decor very different from other hotels, but was awesome. Would recommend and would stay there again.
October 15, 2012
Rated 2.0 out of 5.0 by uwvarsity Sloppy Service
I have stayed at IHG hotels for a number of years & always been satisfied. This was a disappointment.
This hotel was run by an inexperienced crew that understood little about guest comfort or amenities. Or necessities.
In particular, breakfast was late and undersupplied. For example, coffee was already out when I arrived a few minutes early. No one checked the supply. After brought to the attention of 2 staffers, a fresh pot was finally brought out about 10min later. Brewing one pot at a time? On demand? Ridculous.
I have never stayed in an IHG hotel that did not have breakfast out & going BEFORE the stated start time.....this hotel seemed to think that 10min late was just fine. And that once it was put out, if things ran out, they would get to it.
Needless to say, it was a little madhouse as guests built up during the delay & then proceeded to get in each others way once food.....and coffee... arrived.
The hotel business exists for the guest, not for the employees. IHG management pls note.
The manager did offer me a couple thousand priority points as a result of my complaint. I have not checked to see if they have been credited.
October 12, 2012
Rated 4.0 out of 5.0 by Icekat59 Quietness
The night we were there we were kept awake by people running in the halls and banging on the doors. I recall three specific times when I was awoken by this.
October 6, 2012