Rated 4.3 out of 5 by 305
Rated 5.0 out of 5.0 by Verified Reviewer may 15-17
the hotel staff was overall very friendly, courteous and helpful, except for a maintenance employee who was rather surly when we encountered him on the elevator. we were having trouble with the luggage cart and rather than help us he laughed at us. Not good customer service! However the desk staff at check-in was excellent.
one side of the bedside lamp was broken - we reported it but it was not fixed during our stay. hopefully this has been remedied for the next guest.
the room was clean and efficient otherwise.
the breakfast selection was good, but lacked fruit of any kind. Fruit should be a standard offering.
the bathroom off the breakfast area is poorly located, and it was not clean!
Other than the points listed above, our stay was a pleasant experience.
May 20, 2016
Rated 5.0 out of 5.0 by bit old pleasantly surprised
While the outside of this property was not as inviting as many others. the warmth and attentiveness of staff more than made up for it.
The room and bathroom were very clean and beds comfortable,. My one complaint was the chair and ottoman provided were not very comfortable,, but I never made management aware of this, so no idea of they could have corrected.
Not only would I stay again, but I DID a few days later when I returned to area.
May 9, 2016
Rated 5.0 out of 5.0 by Bernie1869 Great Stay
Staff was extremely friendly. Arrived early and they worked with me to get me in early, location is excellent, rooms were clean. Only bad thing is as a smoker, no smoking rooms was a bummer.
May 5, 2016