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Rated 3.9 out of 5 by 423 reviewers.
Rated 5.0 out of 5.0 by For Business or Pleasure This hotel is a great place to relax after a busy day on the road or for a quick get away weekend and it will look even better once the remodel is complete. December 26, 2014
Rated 5.0 out of 5.0 by Christmas in Flagstaff Our family took a mini vacation to Flagstaff. There was 3 families so we had 3 rooms. We loved the hotel. It was a great location for us, we were visiting the North Pole Experience (another great attraction). The rooms were comfortable, clean, had a mini fridge and in room coffee. The staff was great. The only downfall is that we arrived early for check in and had to wait several hours for our rooms. On the upside, the manager stayed in contact with us, making sure we had what we needed while the staff worked on our rooms. It was personalized service. The breakfast was better than expected for a free breakfast. The always available hot chocolate, coffee etc in the dining area was a great plus in the cold weather. We will be back. December 25, 2014
Rated 5.0 out of 5.0 by I'D DO IT AGAIN! It was a last minute reservation and the phone staff and front desk staff were great when I called and then arrived after midnight. It's great to travel from town to town and state to state and find a Holiday Inn Express. The expectations and quality are always exceeded! AND thank you for including the breakfast AND the pancake maker!! I LOVE IT! December 24, 2014
Rated 3.0 out of 5.0 by Decent Stay Had a decent stay for a quick weekend ski trip. Location isn't the best but there are a couple of dining options nearby. Evidently a shuttle service is offered to the airport and downtown train station, but the service isn't offered for transportation to the historic downtown area. Offering this service would make me more likely to book a future stay here. The hotel was under renovation in the lobby area. Our drain in the shower/tub was clogged and didn't drain properly. December 24, 2014
Rated 5.0 out of 5.0 by Great Stay even with Remodel Very nice hotel it will be even better then the construction is over. great stop for a truck driver if you get in early before the lot is full. December 22, 2014
Rated 1.0 out of 5.0 by Under Construction We arrived late at night (10 pm) only to find a lobby all torn up and full of dust.. The floor was bare concrete and walls were half torn down If it wasn't late at night we would have left. My wive an I got to the room only to start a sneezing fit from the dust. When we made our reservations, there was no mention of construction, yet we paid full price for our misery. One good point was that they provided transportation from the Amtrak to the motel. Very unhappy. December 22, 2014
Rated 4.0 out of 5.0 by Room was clean and beds comfortable. We were surprised when we arrived, this hotel was under construction. uneven floors, elevators are very old and we had a problem with one of them. The door opened and then the door wouldn't close, needless to say we got out and waited for the other elevator. All in all the service was good. I'm sure when the construction is complete it will be very nice. December 20, 2014
Rated 5.0 out of 5.0 by very nice rooms and great service very nice rooms and great service and visit was nice even though construction was going on. December 13, 2014
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