Rated 3.8 out of 5 by 269
Rated 5.0 out of 5.0 by Dawn39a Comfortable and clean
The construction on the outside made it confusing to get to the lobby. But the inside was clean and comfortable. The staff recommended an excellent restaurant. Overall a very good experience.
July 23, 2014
Rated 2.0 out of 5.0 by Evitzee A tired hotel ......
My wife and I stayed here in Mid-July, and were disappointed to find the hotel in the middle of a renovation. Our room had already been upgraded but not much was done as far as the bathroom was concerned. The room was just 'ok'. The lobby, outside and elevators were not complete and it made for a somewhat depressing stay. Most properties get to a point where they just aren't efficient any longer, and I think this hotel is at that point. It is old and tired, and I'm not sure a renovation is going to do much to help it in the long run. Our impression was this is a high volume hotel used by travelers coming/going to the Grand Canyon, so it gets a lot of use. It is not a particularly cheap hotel so we would not recommend it. The value, when compared to other Holiday Inn properties, was considered poor. We would not stay here again.
July 22, 2014
Rated 5.0 out of 5.0 by Mischievious Superb Quality, Service, and Comfort All Wrapped Up in One Roof
My family (daughter and two grandsons) met our eldest daughter halfway which was Flagstaff. We decided to spend the night at your hotel. We were very impressed with everything--comfort, cleanliness, décor, food, newspaper, and business services such as faxing and copying. We will definitely stay again. Thank you for your services.
July 21, 2014