Rated 3.9 out of 5 by 368
Rated 2.0 out of 5.0 by Rowan42 Too far from airport for price
After staying in 10 different Holiday Inn hotels in 10 different cities; this location was too far from the airport and overpriced for the location when compared to the other locations. Moreover, the staff was unfriendly and dismissive. Not that it matters, but every other location mentioned being an IHG member. They did not here. In addition, when we questioned possible dining-the staff only wanted us to eat at a Denny's in s parking lot.
October 15, 2014
Rated 5.0 out of 5.0 by ShiHeart Customer Service
I nice quite night, but, the bathroom noise where the water tank on
f the commode keep flushing, by itself, than refill.
It has been corrected without being assigned another room...thank you...quick respond...very thoughtful...
Breakfast, the host team were wonderful, smile, greetings and brief "how was your stay, is everything ok..." That is caring and want these customer back.
October 15, 2014
Rated 4.0 out of 5.0 by TravelingWelder excellent, helfpul staff
We stayed in Flag for the Soulstice Trail Run last weekend and I forgot an essential item for running. Hugo at the front desk was helpful in helping me locate potential stores and resources and tried to calm my anxiety. I really appreciate him taking the time to assist me.
The only down side: there must have been a mouse in our room as we had an Odwalla bar broken into by tiny teeth. (I have a photo attached.) I am not freaked out by this- these things happen- but I just wanted to make you aware of the resident mouse on the 5th floor. While I am sure he is friendly, as were all of the staff, I would have preferred he stay out of my snacks.
October 14, 2014