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Rated 4.3 out of 5 by 99 reviewers.
Rated 4.0 out of 5.0 by Very clean, comfortable bed. We enjoyed the one night we were there but it was too far from the Ashville activities we came to see. The room was clean and comfortable and the staff were pleasant. Cracker Barrel, McDonald's and a convenience store next door which was nice. Would not stay there again only because of the location. November 9, 2013
Rated 5.0 out of 5.0 by A Relaxing Getaway This Holiday Inn Express was very impressive in every way. All the staff was friendly and courteous. The breakfast choices were many and no reason to leave hungry. The room was just right and the beds very comfortable. Most of all it was a very clean Holiday Inn Express and would definitely stay there again. October 27, 2013
Rated 5.0 out of 5.0 by perfect stay Room was clean, bed was firm, breakfast was hot and well stocked with a nice variety. Close to Asheville. Will definately stay here again. thank you. October 26, 2013
Rated 4.0 out of 5.0 by Great place to stay Staff were excellent and we had a most enjoyable stay. Great place to stay and would use agin if in the area. October 25, 2013
Rated 5.0 out of 5.0 by Excellent Choice We were so impressed with this room that I took pictures of the room. I did not take pictures of the other features outside the room but I rated them all as Excellent. October 24, 2013
Rated 4.0 out of 5.0 by Conveniently located, clean and comfortable. Safe Easily located right off the interstate. Close to Hendersonville, Tryon, Saluda, and Ashville. Felt very safe traveling with all females October 24, 2013
Rated 5.0 out of 5.0 by Thank you to the staff! Dear Hotel staff, Thank you for your friendliness, you was very helpful and polite! I enjoyed my short stay pretty much, thank you for the nice room with the firer place! Thank you for the map, I had a very nice trip through the Smokies. If I get the opportunity to come back to your area, I will stay in your nice hotel again! Please, stay healthy, enjoy NC! Friedbert October 24, 2013
Rated 4.0 out of 5.0 by Flat Rock HIExpress Country type setting, very comfortable and easy access off of the interstate. The breakfast area was very cramped and we ended up eating in the lobby on Sunday morning. October 23, 2013
Rated 1.0 out of 5.0 by Lumpy old beds As soon as you walk into the room you notice how lumpy and saggy the mattresses are. There are no mini frigs so forget keeping leftovers, also no microwave. The walls are paper thin. We had people in the next room who passed out drunk and left the tv on loud ALL night so we got no sleep. The night staff did call their room, we could hear the phone ringing at 1:30 am, then he tried knocking twice to no avail. Half price was their solution to us getting NO sleep before a ten hour drive home. Worst HI express we ever stayed in. My advice is stay over in Brevard, a much nicer HI express. October 22, 2013
Rated 3.0 out of 5.0 by Hotel needs some attention Facility was clean, but in need of some attention. Bed skirts were stained, carpet was torn, Heater in pool was not working and water temp was too cold to swim. Would not choose this hotel again in the future. October 17, 2013
Rated 5.0 out of 5.0 by Great Overnight stay Indoor pool was great for the kids. Overall hotel was very clean, beds were very comfortable Breakfast was well stocked and good. Convenient to food and gas. Would stay again. October 15, 2013
Rated 5.0 out of 5.0 by Great experience We are confirmed Holiday Inn Express visitors after this experience in Flat Rock NC. This was the first time I had ever stayed in one, but I will be seeking them out again and again. In fact, we stayed in one in Charleston SC at the end of our trip specifically because of this stay in Flat Rock. We were extremely satisfied there as well. October 14, 2013
Rated 4.0 out of 5.0 by Good but certainly not great OK, but hards to get to... Some plumbing issues.... minor but distracting. October 12, 2013
Rated 5.0 out of 5.0 by A PLEASANT COMFORTABLE HOTEL My stay at the Hendersonville/Flat Rock Holiday Inn Express was extremely pleasant. The staff are top-notch, friendly and knowledgeable. The room was clean and comfortable and the breakfast outstanding. Everything was perfect and the price of the stay was exceptionally good. I'd recommend this Holiday Inn Express Hotel for anyone from the single business person to a family on vacation. October 10, 2013
Rated 1.0 out of 5.0 by Staff I experienced excellent check in staff and the breakfast person was an absolute angel. I arrived a bit late and she allowed me to sit and have my meal as she cleared everything. Her kindness to this guest will be remembered. A reminder! When folks check in, might be a good idea to remind them that breakfast ends at 9:30. October 8, 2013
Rated 5.0 out of 5.0 by GREAT HOSPITALITY & EXCELLENT ACCOMODATIONS I've stayed at the Holiday Inn Express in Flat Rock/Hendersonville on several occasions and I've always been impressed by the great staff, comfortable rooms and fantastic breakfasts, which come with the price of a room at no extra cost. Great value and great service. October 1, 2013
Rated 5.0 out of 5.0 by Stay Enjoyed our visit. I would like to suggest that you have a washer & dryer set up somewhere in the hotel. It would be advantageous to the guest and you just never know when someone needs one. Thank you :) September 26, 2013
Rated 4.0 out of 5.0 by interesting way to welcome guest Arrived around 7:30 Friday night Sept. 20 to an empty lobby, including no one at counter to check in. A note on counter saying well return soon welcomed us. Approximately 10 minutes later, clerk walked in front door with a cup of coffee from a convenience store across the parking lot. Don't think that's ever happened to me before. Says something for their in house coffee? September 24, 2013
Rated 5.0 out of 5.0 by great nice hotel great room with nice cozy bed and clean great friendly staff would stay here again. love it. just right off the interstate close to restraunts and stores. beautiful area to stay in September 24, 2013
Rated 4.0 out of 5.0 by Blue ridge ride Nice hotel, need some maintanance. People were nice. Outside looked miskept and AC and Tub did not work well. September 22, 2013
Rated 5.0 out of 5.0 by Comfortable Stay Clean comfortable hotel right off the interstate. Great location outside of Ashville and not far from Maggie Valley. We would diffinantly stay at this location again! September 15, 2013
Rated 5.0 out of 5.0 by Need better directions! Simplify your directions. We were all over the place looking for the Holiday Inn. All is needed is Exit 53 from I-26. Right at end of ramp and a quick left at the first traffice light. Simple enough! Otherwise, Excellent! September 3, 2013
Rated 5.0 out of 5.0 by Great service, location and relaxing Great location for Biltmore, Chimney Rock / Lake Lure and Flat Rock Playhouse. Dining: Cracker Barrel is walking distance next door. McDonalds is walking distance, but up a slight hill. Room: quality bedding, sheets & pillows (soft & firm choices are embroidered on the pillow cases). I'm a Marriott client, so I was unsure what the quality would be like. I would stay here again! Thank you for a pleasant stay! August 28, 2013
Rated 5.0 out of 5.0 by Great Value! New, clean, comfortable! All the comforts of home! Beautifully decorated, and A+ breakfast!!!!!! August 24, 2013
Rated 5.0 out of 5.0 by Loved our room! This was the perfect hotel experience on our way home from a lovely vacation in Myrtle Beach, SC. We enjoyed the relaxation of our room with a fireplace and the all around ambience of the property. Being so close to a Cracker Barrel restaurant was a plus. The staff at the hotel was excellent and so friendly. August 10, 2013
Rated 4.0 out of 5.0 by Not the newest but clean, quiet and freindly Check in was great. Met my request. Room was clean. Would be nice if the property was updated but overall it was pleasant. August 6, 2013
Rated 5.0 out of 5.0 by Clean comfortable room Pleasant and helpful staff. Hotel convenient to locations in Lake Lure and Hendersonville. July 30, 2013
Rated 4.0 out of 5.0 by Returnee This is an excellent halfway point between Nashville and Myrtle Beach. It's a very busy place in the summer time. The breakfast is great and includes meat. A Cracker Barrel is next door for lunch or dinner. Will see you next year! July 20, 2013
Rated 5.0 out of 5.0 GREAT experience overall We traveled from Georgia and was going to stay in Asheville and luckily we called the Flatrock hotel directly after seeing a billboard sign. And, we are so glad that we did! It was alot less than Asheville and only a very short distance away:) We were only going to stay one night, however; since the hotel was very affordable & everything in the room was top-notch we extended our stay and had a wonderful time visiting in the area. We went to Hendersonville downtown and it was such a quaint environment. The towns people were very nice and all the staff that we came in contact at The Holiday Inn Express was very helpful. Would HIGHLY recommend this Hotel to anyone traveling in and around NC. Note: Originally we called the 1-800-HOLIDAY number on a billboard and they told us that ALL the rooms were fully booked at Flatrock and we could only get a room in Asheville for almost 80.00 more! We are so glad that we searched on our Navigation System and called the local number at Flatrock where we were told they actually had four available rooms at a lot less then we were quoted by the "corporate" office. July 6, 2013
Rated 4.0 out of 5.0 by Very Nice w/some reservations We stayed at this hotel for 1 week visiting elderly parents and hope to stay here again. We've been loyal customers of HIE for over 10 years and love the Brand. Although we enjoyed our stay, there were several things which could have been much better. Our king bed was not nearly as comfortable as we've experienced in every other HIE we've visited. Usually HIE beds are absolutely wonderful. This one was not and made me miss my bed at home. We did miss having a refrigerator and microwave in the room, since we were staying for the whole week. The breakfasts were wonderful except for the 1st two mornings when they must have had a substitute filling in for the regular associate. The juice machine was only dispensing water, no juices. We did however enjoy the availability of biscuits/gravy almost every day. Thank you. June 16, 2013
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