Rated 4.4 out of 5 by 99
Rated 5.0 out of 5.0 by Pcstthomas Very comfortable bed and TOP NOTCH service
I travel for business several weeks throughout the year and have stayed in all of the major name hotels. This particular location had some of the most comfortable pillows and bedding that I have experienced. In addition, I booked the stay and fly package. The hotel shuttle took me to the airport at 4:00 AM without any hassle at all. In fact, everyone was friendly and no one sighed when I said I needed to leave that early in the morning. Upon my checkout, the staff had prepared me a sack breakfast with a bagel, yogurt, banana, and milk so I would have something to eat prior to my flight. When I returned back to the airport from my trip, I simply phoned the hotel and was picked up within :15 minutes. No, the hotel is not a new property and could probably use a little facelift, but let me say that the guest services and comfy bed certainly made up for any facial improvements that could be made.
August 25, 2014
Rated 5.0 out of 5.0 by SV28 Exceptional Staff and Service
From the phone call to book my reservation, greeting from several people when I checked in and the continued excellent service morning and night through out my four day stay, the Staff at this location is one the best I have ever experienced. This place was clean, quiet and severed its great early morning breakfast. Definitely a top choice when visiting the Flint area.
August 24, 2014
Rated 5.0 out of 5.0 by CollegeParents16 Exceptional staff
Wow! Whoever hired and trained the staff of this hotel should go on tour and teach the nation's service industry how to do it! From the minute we walked in to the call we made from home when we realized we'd left some belongings, every single member of the staff seemed glad to have us there, interested in us, and willing to bend over backwards to serve us. How refreshing in this culture of blank stares or no eye contact, grunts for answers, and a general sense of the employees hoping to be done with you ASAP. Bucking the tend, the staff at this hotel made our stay remarkably enjoyable.
August 21, 2014