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Rated 4.4 out of 5 by 99 reviewers.
Rated 5.0 out of 5.0 by Very comfortable bed and TOP NOTCH service I travel for business several weeks throughout the year and have stayed in all of the major name hotels. This particular location had some of the most comfortable pillows and bedding that I have experienced. In addition, I booked the stay and fly package. The hotel shuttle took me to the airport at 4:00 AM without any hassle at all. In fact, everyone was friendly and no one sighed when I said I needed to leave that early in the morning. Upon my checkout, the staff had prepared me a sack breakfast with a bagel, yogurt, banana, and milk so I would have something to eat prior to my flight. When I returned back to the airport from my trip, I simply phoned the hotel and was picked up within :15 minutes. No, the hotel is not a new property and could probably use a little facelift, but let me say that the guest services and comfy bed certainly made up for any facial improvements that could be made. August 25, 2014
Rated 5.0 out of 5.0 by Exceptional Staff and Service From the phone call to book my reservation, greeting from several people when I checked in and the continued excellent service morning and night through out my four day stay, the Staff at this location is one the best I have ever experienced. This place was clean, quiet and severed its great early morning breakfast. Definitely a top choice when visiting the Flint area. August 24, 2014
Rated 5.0 out of 5.0 by Exceptional staff Wow! Whoever hired and trained the staff of this hotel should go on tour and teach the nation's service industry how to do it! From the minute we walked in to the call we made from home when we realized we'd left some belongings, every single member of the staff seemed glad to have us there, interested in us, and willing to bend over backwards to serve us. How refreshing in this culture of blank stares or no eye contact, grunts for answers, and a general sense of the employees hoping to be done with you ASAP. Bucking the tend, the staff at this hotel made our stay remarkably enjoyable. August 21, 2014
Rated 4.0 out of 5.0 by Relaxing Stay The Staff went above and beyond to answer our enquiries and to make our stay enjoyable. They were able to provide us with a list of area restaurants and the Housekeeping staff was amazing. The room was really clean which is greatly appreciated. August 21, 2014
Rated 4.0 out of 5.0 by Excellent value This location is easily accessible from major highways and close enough to Frankenmuth and Birch Run to make it a perfect place to stay in the area. The staff is friendly and helpful and the rooms are comfortable. Get to Breakfast early for best selection. August 21, 2014
Rated 5.0 out of 5.0 by Good room and great service After a long drive, the hotel was welcoming and provided with a good break on the trip August 20, 2014
Rated 5.0 out of 5.0 by Comfortable bed and OUTSTANDING service staff!!! The service staff was particularly helpful. When we came in late for breakfast and asked if we could have access to something to grab and run, an employees named Norma came to our aid. She went above and beyond any expectation that we might have had to make us feel like part of her family. August 19, 2014
Rated 4.0 out of 5.0 by easy access to hospital staff is friendly hotel is clean and its a quiet neighborhood August 17, 2014
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