Rated 4.3 out of 5 by 215
Rated 5.0 out of 5.0 by SJ25 Excellent
For convenience to Crim Festival of Races, this hotel is tops. Within safe walking distance to all events. Staff friendly, competent, and helpful.
August 24, 2015
Rated 5.0 out of 5.0 by 1Claude Friendly staff, good value
Odd location just off the freeway and isolated from foot traffic but very nice inside and friendly staff.
Beds comfortable, room clean. Simple covering screwed on for the front of the sink (not a fancy vanity) but didn't really bother us.
August 24, 2015
Rated 1.0 out of 5.0 by Sarah6734567890 Disappointing and dirty :(
I love Holiday Inn's brands and go out of my way to stay at them, but I considered checking out immediately after checking in, instead stayed since we had a funeral early the next morning.
We reserved 2 rooms, neither of which were cleaned properly - wet towels and take out containers from the previous nights guests littered the rooms. After asking for the rooms to be cleaned again only the wet towels were removed from 1 of the 2 rooms. I had to take the previous nights guests trash out!
The mini-fridge was broken in one room and the sheets in the other had stains on them ( or weren't changed... I'm praying that wasn't the case but am not too sure.)
The silver lining in all of it was the wonderful experience we had at breakfast. Norma went above and beyond to make sure all guests had a delicious selection right up until breakfast was over. She even packed a role for busy mom who couldn't get kids to stay still long enough for her to eat.
August 23, 2015