Rated 4.7 out of 5 by 99
Rated 5.0 out of 5.0 by NCSU1969 Friendly Staff
Always feel welcome here. Great restaurants nearby.
July 15, 2013
Rated 5.0 out of 5.0 by Zonian Customer Care!
We checked in during a thunderstorm, after dark, without a reservation - we had to get off the interstate! Even so, the staff was MOST welcoming. We got a good room for 5. Breakfast was hot and delicious (although they could have left the "cheese" out of the eggs!) and plentiful. We felt well rested to continue our trip in the morning. Access to I95 was easy and there was a gas station right down the street. Thank you....excellent as ALL our IHG hotel stays have been.
July 12, 2013
Rated 5.0 out of 5.0 by Willv Nice place
Very nice place, nice staff and nicely appointed and clean.
July 7, 2013
Rated 5.0 out of 5.0 by Jen27 Repeat Visitor
The hotel offers great service. The staff is very friendly and helpful. The indoor pool and hot tub is a bonus after a day of traveling.
June 29, 2013
Rated 5.0 out of 5.0 by star056 Enjoyed our stay
Holiday Inn Express is our hotel of choice. Very clean, comfortable, pleasant atmosphere and friendly personnel.
June 27, 2013
Rated 5.0 out of 5.0 by Adville8548 Great service and the staff was very helpful.
Enjoyed my stay. The hotel met my every needs. I would stay at this hotel if back in the area.
June 24, 2013
Rated 4.0 out of 5.0 by Prevski Great Stay
Check in was easy and the staff was very friendly.
June 24, 2013
Rated 5.0 out of 5.0 by mustangpa Very good hotel
The hotel was by far the best Holiday Inn i have stayed at and i have stayed in them a lot with work. This time is was a family trip that i chose to stay in this hotel. Hotel was very quiet, friendly staff, the wife loved the breakfast. It was also very close to everything but set back so that it isn't surround by the other hotels and town. This was the best hotel i stayed at on our trip from PA to FL and back. The only compliant would have been the coffee in the morning. It didn't taste good, no worries though.
June 21, 2013
Rated 4.0 out of 5.0 by Grammie22 Great service.
We were greeted at the front desk with a very friendly and happy gentleman. We given water and cookies upon check in as usual. The front desk called after we arrived in our room to make sure everything was ok. The room was nice and comfortable.
June 19, 2013
Rated 5.0 out of 5.0 by DAP1 Good Stuff
We were driving from Orlando to Upstate NY and decided top stay at Florence HI Express. We generally look for some place convenient, clean, serves breakfast, has a good selection of dinner restaurants, and preferred with a fitness center/treadmill. The folks working at this hotel were friendly and helpful. My stay exceeded my expectations.
June 2, 2013
Rated 5.0 out of 5.0 by VAHHI Excellent Customer Service
This is a Great Place to stay. The Staff is Great. They attended to my every need.
May 29, 2013
Rated 4.0 out of 5.0 by GACharliefans Almost Perfect
The only reason I didn't give this property 5 stars is it isn't within walking distance (for me, I'm middle aged and not gonna walk farther than across a parking lot!! It was 2-3 city blocks or about 1/4 mile from civic center) of the Florence Civic Center and/or shopping, dining, etc. Other than that, it was an enjoyable experience! If I had known there was an indoor pool, I'd have brought my swimsuit! :D
May 13, 2013
Rated 5.0 out of 5.0 by caregiver handicapped traveler pleasure
The handicapped 2 bed room was one of the nicest we have seen.
So few facilities offer 2 beds, a well thought out layout especially in the bathroom, and location near the elevator. The breakfast was typical for HIE but everything else was superior including the staff. We have stayed in Holiday Inns all over the country and this was in our top 2. More hotels should show the same regard for the disabled who shouldn't have to add accommodations that only pay lip service to ADA laws to the challenges they face.
May 8, 2013
Rated 5.0 out of 5.0 by RayWJ A Five Star-er
Room was ready before check-in. Staff was outstanding. Jessie at the front desk gave me directions to certain places . He really knew the area. Breakfast ???? The best selection of food and lots of it. Great location between the Interstates and very quiet. Will book again when I am in the area.
May 1, 2013
Rated 5.0 out of 5.0 by PopGo Our Favorite Holiday Inn Express
My husband and I have stayed at this hotel several times. The location is excellent, easy access to I-95, plenty of restaurants within less than a mile and a mall across the street.
More importantly, the staff is excellent. On our last stay the front desk guy took me back to the breakfast bar area so that he could give me cookies fresh out of the oven.
The rooms are comfortable and always clean and fresh.
We stay at Holiday Inn Express hotels almost exclusively and this is the best we have stayed at.
April 29, 2013
Rated 5.0 out of 5.0 by Lorack46 Great Experience!
We arrived late in the evening during a bad storm; the staff that greeted us at the front desk couldn't have been any better. Service was excellent. The room was clean, comfortable and most important...quiet. The staff at the breakfast area was great. She watched all of her stations and made sure things were in running order and containers always filled. Things that needed to be kept hot...were hot. This is not always the rule at other hotels. All of the staff needs to be commended for great service. Would stay there again if in the area.
April 25, 2013
Rated 5.0 out of 5.0 by GB1216 Highly recommended
This Florence Holiday Inn Express provided excellent service and super clean, well-appointed rooms affording all the amenities for a relaxing stay.
April 23, 2013
Rated 3.0 out of 5.0 by catde air quality in room
As we indicated to the Front Desk Attendent, our room was
"highly fragranced" to the point of being uncomfortable.
Had there been another room available we would have relocated.
April 22, 2013
Rated 5.0 out of 5.0 by Jerry78 Great room & location.
Stayed one night on company business. Room was very nice, clean, & comfortable - all the amenities you would normally expect. Location is within a hotel / restuarant / shopping district with many dining / shopping options. Would definitely stay again if in the area.
April 15, 2013
Rated 4.0 out of 5.0 by joesnowb1rd I love Florence
I love this property. It right off of 95 and almost exactly half way between my house and Dads house. The only problem we had is the TV went out during Saturday Night Live (storms in the area). The wife and I go to the little church, St Annes, Sunday morning. Unfortunately that only gives us about 15 minutes for the breakfast. This year they where putting it away when we got back. I think it should be open later on the weekends.
April 13, 2013
Rated 5.0 out of 5.0 by Reggie33 Excellent Staff
The entire staff at this location makes you feel like you are at home away from home. Its located in a great place. Thank you for the excellent service.
April 10, 2013
Rated 5.0 out of 5.0 by hugh34 One Night Stay
Very convenient, clean, staff courieous.
nice place to rest up for the road.
April 7, 2013
Rated 5.0 out of 5.0 by BGMajor Excellent Breakfast and Wonderful Staff!
I really enjoy my stay at this location every visit. The staff is very friendly and awesome breakfast selections.
Keep up the great job!
April 3, 2013
Rated 5.0 out of 5.0 by MEG7 Extremely Clean and Great service
We stopped here on a road trip to Charleston, SC. I booked online from my phone in the car. The hotel was very clean!! A must in my book. The staff was also extremely helpful and polite. Breakfast was a bonus with plenty of choices. I was pleasantly surprised.
Thanks for a great stay!
April 3, 2013
Rated 5.0 out of 5.0 by Tc51Vicky Our Choice of Hotels When Traveling
Holiday Inn Express Hotels are our choice of hotels when traveling. The Florence Holiday Inn Express is a great exmaple of the quality of the staff, cleanliness and confort that we enjoy. We highly recommend this hotel when traveling I95 in South Carolina.
March 30, 2013
Rated 5.0 out of 5.0 by Moondoggy Great stop on the way home from Florida
The Holiday inn Express in Florence is conveniently located right off I-95 near tons of restaurants. The facility is kept clean and cheerful and the staff was exceptionally polite and professional. It was a pleasure to stay here. Only wish I had the time to stay a few days and enjoy the area.
March 28, 2013
Rated 5.0 out of 5.0 by Wendy07 Great Experience
Staying here is always a joy. All of the employees are so helpful and always smiling. They acknowledge you as soon as you walk through the door. They accomodate with anything that you need. This Holiday is always very clean and comfortable. It is easily accessible to restaurants and everything that you need.
March 27, 2013
Rated 5.0 out of 5.0 by mskimt Great employees
We stayed here on our way home from Florida. The front desk clerk was really nice and everyone we encountered was great!
We got in late with 2 little ones and the desk clerk changed our room so we were closer to stairs.
Breakfast was busy, but kept clean and well stocked.
March 25, 2013
Rated 5.0 out of 5.0 by GnoRollz Beautiful hotel with great breakfast.
Requested an ADA wheelchair accessible room with a roll in shower. Room was not ADA compliant due to grab rails missing around toilet. There was a small grab bar placed above toilet paper holder which was used as a towel rack and placed too far forward to be useful. Roll in shower was perfect which also had a portable shower chair as well as a fold down bench.
March 20, 2013
Rated 5.0 out of 5.0 by PaulF Friendly staff and great beds
Always get a friendly greeting at the various Holiday Inn Express properties, and this was no exception. The manager seemed read my mind and offered answers to questions before I could ask them. The first room assigned had a lock issue that was probably a 2 minute fix, but rather than make us wait even that long, she moved us to an upgraded room.
The location is perfect, with virtually any type of food nearby. The movie theater next door and the mall across 20 also make for a great way to relax after a long day of driving.
March 15, 2013