Rated 4.7 out of 5 by 99
Rated 5.0 out of 5.0 by gene07 Great room service by housekeeping
I was very impress with the service. The breakfast was excellent and the dinning area was very clean.
March 14, 2013
Rated 5.0 out of 5.0 by BonitaBelle Friendly reception
We stayed at this HI Express in the past. The staff is quick to address any questions or issues we have.. I left a note saying the mattress should be replaced and I feel quite sure it will be as the staff seems concerned for the guests' comfort. We will stay there again when we travel that way.
March 13, 2013
Rated 4.0 out of 5.0 by Rich65 Reward Points redeemed
The facility and staff are as good as usual.....but, in today's environment how can you justify a 60% increase in the points required to be redeemed. As soon as my points are used, I will stay at a different hotel chain.....
short-term you get what you want.....but, long-term you loose me as a customer.
March 6, 2013
Rated 5.0 out of 5.0 by Pappy04 Clean, comfortable and great service.
Our room was very clean, and we had a king size bed that
was very comfortable. The cleanness of the hotel was
remarkable. Our breakfast was good.
March 4, 2013
Rated 5.0 out of 5.0 by Puss One of the Best!
My husband and I stayed here on our way from NH for a southern vacation and found the staff particularly friendly & helpful.The room and breakfast were as we expected they would be- great, and we will definitely try to arrange our return trip home to stay here again.
March 4, 2013
Rated 5.0 out of 5.0 by Michaelh7 Convenient Location
Have stayed at this hotel before, good location for my trips and nice hotel. Good staff and nice plaza near by.
March 4, 2013
Rated 5.0 out of 5.0 by AAATraveler Great stopover for trip to FL
clean rooms, indoor pool w/ jacuzzi, decent breakfast (eggs, cereal, cinnabuns, sausage, toast).
February 28, 2013
Rated 5.0 out of 5.0 by jsd9340 consistent is what counts
Have stayed at this property for several years and am always able to count on it for a pleasant stop along my way!
February 14, 2013
Rated 4.0 out of 5.0 by HHI17 Nice, clean room.
Monique, at front desk checking in was wonderful!!
February 13, 2013
Rated 5.0 out of 5.0 by MLF26 Friendly staff and clean
Very please with my stay at Holiday Inn Express- Florence Civic Ctr while traveling on my way to Florida. The staff was friendly, the rooms were updated and very clean. The beds were comfortable and had a good nice sleep. Lots of restaurants in the vicinity. Would definately stay there again.
January 27, 2013
Rated 5.0 out of 5.0 by Tom03903 Great hotel
Wish all Holiday Inn Expresses were as good as this one!
January 24, 2013
Rated 4.0 out of 5.0 by FLbound2013 comfortable room
Very nice property and delicious breakfast. However, 2 disappointments we encountered:
1. Only one computer working at front desk, so even though 2 associates working the desk, it still took at least 15 minutes to wait in line to check in as five people already in line when we arrived.
2. We specifically chose this property because it had a Jacuzzi. However, after finally checking in and changing to our bathing suits, we found that the Jacuzzi was closed for routine maintenance...very disappointing as we'd been driving all day.
January 20, 2013
Rated 5.0 out of 5.0 by GregM January Visit
I travel extensively. I stay almost exclusively at Holiday Inn Properties. I stay at the Florence Civic Center HI-Express for a week every 6 or 8 weeks and have done so for the past 3 years.
I have never had a problem of any type at this hotel. The rooms are always exceptionally clean! The staff is friendly. The breakfast is outstanding.
In response to several other comments....
"They don't recognize me as a priority club member" - I have personally observed them many times welcoming people at the desk and commenting on their membership as well as providing the snack bag.
"They don't take reservations at the front desk" - This is true of almost all chains. It's real easy with Holiday Inn...simply call 1-800-HOLIDAY. I have found that when I am traveling and looking for a property if I call this number and identify my sell as a Priority-Platinum and give them my account email address, they can look everything up for me.
Overall, this is clearly one of the top HI-Express properties in the country.
January 10, 2013
Rated 5.0 out of 5.0 by njcharlie Christmas Eve Experience
A new job forced my travel to Florida from NYC during the holidays, THe area had any food choice i wanted within reach, convenient to 95S and North. Staff was so friendly i couldnt believe it I have stayed at 6 different Holiday Inn Express over the past two months and hands down, the staff here made me comfortable and happy in every way. Maids, front desk, all made it an absolute joy to stay. Thanks so much all,
January 2, 2013
Rated 2.0 out of 5.0 by Prechristmas12 No front desk reservation taken, another Handicap room
This HIE would not take reservation at front desk, sent me to 800 number. This is very inconvenient when traveling as our GPS gives us the local number for hotels. Additionally, we were placed in a handicap room. I am finding that if I identify myself as a priority club member when making reservations instead of waiting until checkout that I am placed in a handicap room. We don't need this type room and would prefer a regular bathtub.
December 31, 2012
Rated 3.0 out of 5.0 by Prechristmas12 No front desk reservation
Front desk would not take reservation. Told us to call 800 number. Our GPS gives us the local number for hotels, this makes for longer reserving time while traveling and is not convenient.
December 31, 2012
Rated 4.0 out of 5.0 by Prechristmas2 Staff, handicap room, WiFi
The staff were very friendly and helpful. Helped with supper options. Would have rather had a regular room instead of a handicap, do not like being given handicap rooms. The WiFi was very weak, worked on and off.
December 19, 2012
Rated 5.0 out of 5.0 by Helen77 Comfortable bed and great service.
I enjoyed my comfortable bed and great service from the hotel staff.
December 15, 2012
Rated 5.0 out of 5.0 by Slammy Always the best
I stay in Florence often for business but when I am in town with my family we always stay at the HI Express at the Civic Center. The rooms are always clean and very comfortable. The staff has always been very nice to us and have always helped us when we needed anything. I travel extensively for business and just about live in hotels so trust me when I say this is one of the best. You cannot go wrong staying here.
December 14, 2012
Rated 4.0 out of 5.0 by Katie09 Very Clean and Great Location
I stayed here for business on a two night stay. The room was very clean. The location is great as it is next to many dining and shopping establishments and is also located near the highway.
December 11, 2012
Rated 5.0 out of 5.0 by ja123 Great place
Great place, nice rooms, comfortable atmosphere. Recommend to stay again.
December 10, 2012
Rated 5.0 out of 5.0 by Pat13 Lovely property, friendly staff
A very nice hotel, with great staff, comfortable beds and a very convenient location. I stayed overnight and was delighted with the place. I would stay there again and hightly recommend it
December 6, 2012
Rated 5.0 out of 5.0 by Quedawg Nice property
Nice location and very comfortable. Staff was excellent!
November 28, 2012
Rated 5.0 out of 5.0 by boomer01 Great facility, curteous and welcoming staff
This is an excellent property with great staff. The only item I would comment on would be the lack of excercise equipment. I prefer to use a weight machine in addition to tread mills.
November 26, 2012
Rated 5.0 out of 5.0 by KeysK Hitting The highway
When traveling I -95 corridor for some distance this is a good one to come off the road. Plenty of restaurants around, and a nice clean place with excellent staff., Been here a number of times and usually work the highway plans into it. Quick on and off I-95 without being on top of all the noise.
November 21, 2012
Rated 5.0 out of 5.0 by TRVLGal Very Clean and Comfortable
While traveling for business, I have stayed at this hotel twice. Each time my stay was great. The staff was very friendly. The hotel was very clean and comfortable. The breakfast was great!!! Plenty of food and did not have to wait on the food to be cooked. I would highly recommend this hotel.
November 20, 2012
Rated 5.0 out of 5.0 by Koala32162 Pefect midway stop from NYC to FL
We have been staying at this Holiday Inn when driving down to Florida since we discovered it several trips ago. The hotel is perfectly set near several restaurants and stores. There is a shopping mall across the road with a Target, JC Penney and Sears. There is also a Kohl's, Home Depot and a Movie Theater. Restaurants include Longhorn, Olive Garden, Ruby Tuesday, and your fast food chains. Wouldn't stay anywhere else.
November 9, 2012
Rated 5.0 out of 5.0 by Mike58 Everything was great as usual, The best line of hotels available today.
Great hotel, great staff and very good breakfast choices. Holiday Inn Express has been my number "1" choice when on the road for the last 13 years and they have only gotten better with time. I would recommend Holiday Inn Express for your next stay, no matter where you are at.
October 19, 2012
Rated 5.0 out of 5.0 by Roger36 Comfortable bed and great service
We always look forward to our stays at the Holiday Inn in Florence. We have been staying with the Holiday Inn Florence twice a year for the past 10 years! Thanks for your service.
October 18, 2012
Rated 5.0 out of 5.0 by Bpizzle74 Great relaxation after working all night
I travel a lot for business, even catch my self having to work through the night sometimes. It's good to be at a hotel where it's easy to relax and wake up to a hot breakfast.
October 16, 2012