Rated 4.7 out of 5 by 150
Rated 5.0 out of 5.0 by Morr Outstanding Service
I am accustomed to good service at your facilities. However, at Florence I was served by a young man, Adam, who went far beyond the call of duty to make me feel welcome. Four stars for
September 16, 2013
Rated 4.0 out of 5.0 by rtpcoop nice hotel
Nice comfortable Holiday Inn Express. Consistent with most up-to-date hotels under the IHG brand.
As a Platinum member, I stay at a large number of hotels and the breakfast selection could be changed periodically and the coffee was weak for my taste (this is typical for the IHG hotels).
As far as this hotel is concerned, I wish that they would move the ashtrays and benches away from the front door. When I walked out the front door to leave in the morning, there were 5-6 people hanging around the ashtrays fogging up the doorway.
September 9, 2013
Rated 5.0 out of 5.0 by Oldcitybear Convenient and comfortable
The location of this hotel is perfect for a stopover close to the highway, and this exit has lots of choices for dining and last minute shopping for things you forgot to pack or are running low on. As with other locations in this chain, the breakfast is outstanding, both in choice and quality, and is attended by friendly and attentive staff. Especially welcome were the indoor pool and fitness center.
September 6, 2013
Rated 5.0 out of 5.0 by Casmoe6 essy to use
All good well worth the stay
would dtsy again. Very clean
September 5, 2013
Rated 5.0 out of 5.0 by KLP55 Perfect place to stay
Close to I95, but no noise or congestion from it. Great breakfast. Wonderful staff. Close to restaurants and shopping.
September 3, 2013
Rated 4.0 out of 5.0 by BusinesTraveler Great Stay!
I enjoyed my stay at this hotel, and I look forward to returning upon my return to Florence, SC, again. This was my first visit and the staff was very nice, the food was great, and I slept really well. And, the hotel location was convenient to all I needed from entertainment to food to shopping.
September 2, 2013
Rated 5.0 out of 5.0 by CmeloPC GREAT OVERALL SERVICE
My family and I really enjoy the stay!!!!!!!!!!!!!
September 2, 2013
Rated 5.0 out of 5.0 by jameszcc This Holiday Express was great service
This one of the best Holiday Express that I have stay at. The staff was great. It was a little priceless.
August 25, 2013
Rated 5.0 out of 5.0 by swood Very friendly and helpful staff
We have been staying at Holiday Inn Expresses for the last several years.. I have had one bad experience... and it was not at this hotel in Florence. The staff is very nice, helpful and willing to help any way they can. I made my reservation for my return stay on my trip down to florida and they knew us when we came back. That was nice. The area is safe, the hotel feels very safe and it was very quiet with several choices to eat in the area. Great Job, hope to see you next year! They also brought to my attention that i had several IHG award numbers which i must fix. thanks again!
August 21, 2013
Rated 5.0 out of 5.0 by Cos412 loved my stay!
Excellent location, next to a Walmart an Target, nice town, super close of the highway
August 19, 2013
Rated 5.0 out of 5.0 by Lex10 Beach Travel
Very nice hotel with clean, fresh, rooms and comfortable beds, and very nice front desk staff. My only complaint was with the breakfast service. The hotel was booked to capacity, and the dining room staff had a hard time keeping up. By the time we came down for breakfast, 30 minutes before closing time, the hot food was almost gone, and the staff made no effort to refill the empty containers. Seating was also a problem, as there were not enough tables/chairs to go around. The crowd who came in after us was out of luck except for yogurt and cereal. Since that hotel is on the way to the beaches, perhaps you could beef up service during the summer months to help accommodate the overflow.
August 18, 2013
Rated 5.0 out of 5.0 by Ella2four Amazingly helpful courteous staff.
I've stayed at this location 3 times this summer during my travels. The room is always comfortable and clean. The staff is the real jewel at this location. They are always friendly and helpful. I'll stay here anytime I get the opportunity.
August 17, 2013
Rated 5.0 out of 5.0 by MarieB17 Love it!
I would highly recommend this location for anyone. The staff is amazing and the rooms are so comfortable. We drive through Florence 4 times a year and this is our number one pick to stay at!!
August 15, 2013
Rated 5.0 out of 5.0 by rettori Nice Hotel and Location
Was driving from NYC to Miami and stopped there (middle of the way). Could have a nice night asleep.
Only one comment is that I was with my dad that is Lactose-intolerant and there were not much options for him in the breakfast.
August 13, 2013
Rated 5.0 out of 5.0 by jbrown very nice!
We had an excellent stay here. It was so clean and nice.
August 12, 2013
Rated 5.0 out of 5.0 by VAHHI Excellent Staff
I have stayed at this Holiday Inn Express several times and I have always received service that went above and beyond. The Front desk Stafff are knowledgeable and treat their Guest with respect and make them feel welcome. I really appreciated the Dinner suggestions and conversation. I will definately stay again,
August 11, 2013
Rated 4.0 out of 5.0 by Donald1 Room size
There were two queen beds in the room. The room was much too small for two queen beds. In order to use the desk a chair had to be moved in front of the desk that then blocked passage to the window.
August 6, 2013
Rated 5.0 out of 5.0 by MichaelJ57 Clean and comfortable room.
Excellent hotel with clean room and plenty of space to relax. Staff was friendly and eager to help. i would recommend and will stay here next time I'm in town.
August 5, 2013
Rated 5.0 out of 5.0 by PM52 Excellent experience
My overall experience was excellent and very comfortable. I will definately stay here again on my next trip.
July 28, 2013
Rated 5.0 out of 5.0 by trish4 great value
We have stayed at this facility and use it as a reliable spot during our travels. It is always clean and the staff is very helpful and friendly.
July 27, 2013
Rated 5.0 out of 5.0 by maxorlando nice hotel on the way to Florida
a good choice for one night stay on the way to Florida
July 16, 2013
Rated 5.0 out of 5.0 by NCSU1969 Friendly Staff
Always feel welcome here. Great restaurants nearby.
July 15, 2013
Rated 5.0 out of 5.0 by Zonian Customer Care!
We checked in during a thunderstorm, after dark, without a reservation - we had to get off the interstate! Even so, the staff was MOST welcoming. We got a good room for 5. Breakfast was hot and delicious (although they could have left the "cheese" out of the eggs!) and plentiful. We felt well rested to continue our trip in the morning. Access to I95 was easy and there was a gas station right down the street. Thank you....excellent as ALL our IHG hotel stays have been.
July 12, 2013
Rated 5.0 out of 5.0 by Willv Nice place
Very nice place, nice staff and nicely appointed and clean.
July 7, 2013
Rated 5.0 out of 5.0 by Jen27 Repeat Visitor
The hotel offers great service. The staff is very friendly and helpful. The indoor pool and hot tub is a bonus after a day of traveling.
June 29, 2013
Rated 5.0 out of 5.0 by star056 Enjoyed our stay
Holiday Inn Express is our hotel of choice. Very clean, comfortable, pleasant atmosphere and friendly personnel.
June 27, 2013
Rated 5.0 out of 5.0 by Adville8548 Great service and the staff was very helpful.
Enjoyed my stay. The hotel met my every needs. I would stay at this hotel if back in the area.
June 24, 2013
Rated 4.0 out of 5.0 by Prevski Great Stay
Check in was easy and the staff was very friendly.
June 24, 2013
Rated 5.0 out of 5.0 by mustangpa Very good hotel
The hotel was by far the best Holiday Inn i have stayed at and i have stayed in them a lot with work. This time is was a family trip that i chose to stay in this hotel. Hotel was very quiet, friendly staff, the wife loved the breakfast. It was also very close to everything but set back so that it isn't surround by the other hotels and town. This was the best hotel i stayed at on our trip from PA to FL and back. The only compliant would have been the coffee in the morning. It didn't taste good, no worries though.
June 21, 2013
Rated 4.0 out of 5.0 by Grammie22 Great service.
We were greeted at the front desk with a very friendly and happy gentleman. We given water and cookies upon check in as usual. The front desk called after we arrived in our room to make sure everything was ok. The room was nice and comfortable.
June 19, 2013