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Rated 4.7 out of 5 by 177 reviewers.
Rated 5.0 out of 5.0 by Awesome Love these motels and stayed in them every chance I got. January 6, 2014
Rated 5.0 out of 5.0 by Fabulous service Man at desk was excellent.. 2 bottles of water and 2 snacks.. Breakfast was awesome.. A+ January 6, 2014
Rated 5.0 out of 5.0 by Super clean! We stayed one night for a needed break from travel. Jessie on the desk was very helpful and welcoming. We had a standard king room which was clean, huge and well equipped with microwave, coffee maker and fridge and granite vanity. The breakfast was perfect and the lobby and breakfast room were attractively decorated for Christmas. The whole place looked brand new but is actually a few years old. January 5, 2014
Rated 5.0 out of 5.0 by Great place to stay Stayed in a handicap room and everything was great. Large walkin shower. Easy access into the building. Would stay there again. January 3, 2014
Rated 4.0 out of 5.0 by Good travel hotel Stayed here on our way to and back from Florida. One night stays each time. I'm a Priority club member and this Hotel is Average to Above Average compared to the other Holiday Inn Expressess and Holiday Inns I've stayed at. I recommend this Hotel. January 2, 2014
Rated 5.0 out of 5.0 by Solid quality We stayed in a king bed standard room, and found the room to be very clean, quiet, and comfortable. We didn't interact with staff beyond the checkout, so I can't say anything to that. I wish that the showers were a little safer. There is nothing to hold onto but one bar toward the front as you exit or enter; nothing inside the shower, not even the soap shelf, which is indented and sloped (what were they thinking?). I was conscious of the slipping danger because I had just broken my elbow. January 2, 2014
Rated 5.0 out of 5.0 by Going Home We had a wonderful stay in Florence. Thanks to the staff. January 1, 2014
Rated 4.0 out of 5.0 by Comfortable bed, consistent Holiday Inn Express quality Lots of nearby restaurants, decent breakfast, comfy beds... Upgraded to a "suite" (which was appreciated, but kind of expected since they had no more rooms with 2 queens as we'd requested). Unfortunately, the "suite" was only a room with a sofa bed. Still it was clean and a welcome break in our journey. January 1, 2014
Rated 5.0 out of 5.0 by All good except wall a/c unit Still very noisy a/c unit. As a light sleeper, had to turn it off! December 31, 2013
Rated 4.0 out of 5.0 by Prices are high Love the place have stayed in many HIEx between Florida and Ny but the prices are getting a bit steep especially Florence whats up December 31, 2013
Rated 1.0 out of 5.0 by Never staying here again.... If you want someone to knock on your door every thirty minutes starting at 0900 then stay here. I specifically chose to stay here because check out was at 1200. Check out is irrelevant because they will make every attempt to get you out of there early. December 8, 2013
Rated 5.0 out of 5.0 by Very nice & will be a repeat customer This particular Holiday Inn was one of the nicest I've stayed in. I thought the price was a little high for a Sunday night, but then you get what you pay for and everything was perfect. December 6, 2013
Rated 5.0 out of 5.0 by Excellent Very lovely facility. Convenient to I 95. Near a major shopping/restaurant area. Very competent staff. Large room. Very clean. December 3, 2013
Rated 5.0 out of 5.0 by Excellent staff and a very good nights rest This Holiday Inn is a little bit off of 95 but worth the trip. I had my choice of hotels but had such a great experience in New Jersey, my loyalty was earned. Upon arrival I was greeted and welcomed to the property. I asked for a quiet room and received exactly what I asked for. The room was clean, quiet and well maintained. Stay here, you will NOT be disappointed. November 21, 2013
Rated 5.0 out of 5.0 by Great Service Lovely hotel staff. Very helpful! We stay here often when we are travelling south and have been very pleased with the service and our comfortable rooms. Also, this is a wonderful location, easy to locate near I95 & I20. I would certainly recommend this hotel to others. November 19, 2013
Rated 5.0 out of 5.0 by Outstanding Service My home office is located in Florence, SC. I stay at this hotel very frequently. The staff here is ABSOLUTELY wonderful, helpful and friendly. I especially want to mention Monique, Adam, and James. Monique and Adam always call me by name when I come in and make sure to help with anything that is needed. James was very helpful also on my most recent stay. THANK YOU so much for always making my stays great. I have never had a bad experience while staying at this Holiday Inn. Would highly recommend this hotel to anyone!! November 18, 2013
Rated 5.0 out of 5.0 by Was a gift! The motel was very clean, the personnel was very polite and informative, and the room was very comfortable. The location was great for us, just off Rt. 95 and good restaurants available. We were very happy with our stay here. November 8, 2013
Rated 5.0 out of 5.0 by great service hotel staff was great they help me with direction to place's that I had to go too, my room was always clean, staff was very nice. I will stay again and will recommend this hotel to my friends and family members. Very please with my 5 day stay there..... October 31, 2013
Rated 3.0 out of 5.0 by CHEAP POOR QUALITY MATTRESS SUCH A SHAME THAT THIS MOTEL HAS SUCH POOR QUALITY BEDDING. SOME HOLIDAY INN EXPRESS LOCATIONS HAVE GREAT MATTRESSES SOME DO NOT. UNFORTUNATELY THIS ONE DOES NOT. October 28, 2013
Rated 5.0 out of 5.0 by Excellent facility First time staying at this location. Staff very friendly, room excellent, facility very clean. October 21, 2013
Rated 5.0 out of 5.0 by awesome what a great place to stay I use this a s a stopover on way to and from FL the girl who signed me in both nights was the same it was like being home she made us feel so welcome and confortable only problem I has was on 9/27 the room I had, had a nasty red stain near the bed nitestand made me feel very dirty staying there October 16, 2013
Rated 5.0 out of 5.0 by Overall Experience Every effort was made by your staff at this hotel to fill our every need. Our room was spotless, and we appreciated that our request to be on the ground floor was filled. Service is definately a prioroty at Holiday Inn Express. We enjoyed the breakfast, and the extra towels in the bathroom were appreciated! October 10, 2013
Rated 5.0 out of 5.0 by Nice Stay I was there for work and my stay was excelent and the whole hotel staff took great care of me. October 4, 2013
Rated 5.0 out of 5.0 by Comfortable and Very Clean I stay at this hotel once a year. I love it! This Holiday Inn Express is very clean, comfortable, the staff is always so friendly and attentive. The dining area where they have continental breakfast is also very clean and the breakfast is good. Also located in a decent area close to restuarants and other things to do. September 29, 2013
Rated 2.0 out of 5.0 by Wrong weekend To be fair I will say this might have been wrong weekend for me to stay. I was with a group of bike riders for MS and this was one of the hotel choices and since I am a Priority Club member the choice was a no-brainer. Staff was great, but my room was 101 on 1st floor and all night I could hear noise outside my room and when I finally went out to check what was banging around I realized it was a banquet room maybe 4 doors down and I believe a seminar was going on. I tossed and turned all night and fell asleep right before my 5am wake-up. Oh and I got the last room available night before so I knew there was no other option cause we checked in around 8 pm. Nice bed and tv. Oh and my boss was in 105 and at breakfast he corroborated with me on the restless night because of the noise. September 25, 2013
Rated 4.0 out of 5.0 by Great service This hotel has the best trained staff from the front desk, the maids and the breakfast servers. They are all friendly and well trained at their jobs. I'm always comfortable at this hotel and happy with my stays. September 21, 2013
Rated 5.0 out of 5.0 by Great Stay Very nice hotel with fantastic proximity to shopping and restaurants! September 21, 2013
Rated 5.0 out of 5.0 by Outstanding Service I am accustomed to good service at your facilities. However, at Florence I was served by a young man, Adam, who went far beyond the call of duty to make me feel welcome. Four stars for Adam. September 16, 2013
Rated 4.0 out of 5.0 by nice hotel Nice comfortable Holiday Inn Express. Consistent with most up-to-date hotels under the IHG brand. As a Platinum member, I stay at a large number of hotels and the breakfast selection could be changed periodically and the coffee was weak for my taste (this is typical for the IHG hotels). As far as this hotel is concerned, I wish that they would move the ashtrays and benches away from the front door. When I walked out the front door to leave in the morning, there were 5-6 people hanging around the ashtrays fogging up the doorway. September 9, 2013
Rated 5.0 out of 5.0 by Convenient and comfortable The location of this hotel is perfect for a stopover close to the highway, and this exit has lots of choices for dining and last minute shopping for things you forgot to pack or are running low on. As with other locations in this chain, the breakfast is outstanding, both in choice and quality, and is attended by friendly and attentive staff. Especially welcome were the indoor pool and fitness center. September 6, 2013
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