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Rated 4.7 out of 5 by 226 reviewers.
Rated 5.0 out of 5.0 by very nice! We had an excellent stay here. It was so clean and nice. August 12, 2013
Rated 5.0 out of 5.0 by Excellent Staff I have stayed at this Holiday Inn Express several times and I have always received service that went above and beyond. The Front desk Stafff are knowledgeable and treat their Guest with respect and make them feel welcome. I really appreciated the Dinner suggestions and conversation. I will definately stay again, August 11, 2013
Rated 4.0 out of 5.0 by Room size There were two queen beds in the room. The room was much too small for two queen beds. In order to use the desk a chair had to be moved in front of the desk that then blocked passage to the window. August 6, 2013
Rated 5.0 out of 5.0 by Clean and comfortable room. Excellent hotel with clean room and plenty of space to relax. Staff was friendly and eager to help. i would recommend and will stay here next time I'm in town. August 5, 2013
Rated 5.0 out of 5.0 by Excellent experience My overall experience was excellent and very comfortable. I will definately stay here again on my next trip. July 28, 2013
Rated 5.0 out of 5.0 by great value We have stayed at this facility and use it as a reliable spot during our travels. It is always clean and the staff is very helpful and friendly. July 27, 2013
Rated 5.0 out of 5.0 by nice hotel on the way to Florida a good choice for one night stay on the way to Florida July 16, 2013
Rated 5.0 out of 5.0 by Friendly Staff Always feel welcome here. Great restaurants nearby. July 15, 2013
Rated 5.0 out of 5.0 by Customer Care! We checked in during a thunderstorm, after dark, without a reservation - we had to get off the interstate! Even so, the staff was MOST welcoming. We got a good room for 5. Breakfast was hot and delicious (although they could have left the "cheese" out of the eggs!) and plentiful. We felt well rested to continue our trip in the morning. Access to I95 was easy and there was a gas station right down the street. Thank you....excellent as ALL our IHG hotel stays have been. July 12, 2013
Rated 5.0 out of 5.0 by Nice place Very nice place, nice staff and nicely appointed and clean. July 7, 2013
Rated 5.0 out of 5.0 by Repeat Visitor The hotel offers great service. The staff is very friendly and helpful. The indoor pool and hot tub is a bonus after a day of traveling. June 29, 2013
Rated 5.0 out of 5.0 by Enjoyed our stay Holiday Inn Express is our hotel of choice. Very clean, comfortable, pleasant atmosphere and friendly personnel. June 27, 2013
Rated 5.0 out of 5.0 by Great service and the staff was very helpful. Enjoyed my stay. The hotel met my every needs. I would stay at this hotel if back in the area. June 24, 2013
Rated 4.0 out of 5.0 by Great Stay Check in was easy and the staff was very friendly. June 24, 2013
Rated 5.0 out of 5.0 by Very good hotel The hotel was by far the best Holiday Inn i have stayed at and i have stayed in them a lot with work. This time is was a family trip that i chose to stay in this hotel. Hotel was very quiet, friendly staff, the wife loved the breakfast. It was also very close to everything but set back so that it isn't surround by the other hotels and town. This was the best hotel i stayed at on our trip from PA to FL and back. The only compliant would have been the coffee in the morning. It didn't taste good, no worries though. June 21, 2013
Rated 4.0 out of 5.0 by Great service. We were greeted at the front desk with a very friendly and happy gentleman. We given water and cookies upon check in as usual. The front desk called after we arrived in our room to make sure everything was ok. The room was nice and comfortable. June 19, 2013
Rated 5.0 out of 5.0 by Good Stuff We were driving from Orlando to Upstate NY and decided top stay at Florence HI Express. We generally look for some place convenient, clean, serves breakfast, has a good selection of dinner restaurants, and preferred with a fitness center/treadmill. The folks working at this hotel were friendly and helpful. My stay exceeded my expectations. June 2, 2013
Rated 5.0 out of 5.0 by Excellent Customer Service This is a Great Place to stay. The Staff is Great. They attended to my every need. May 29, 2013
Rated 4.0 out of 5.0 by Almost Perfect The only reason I didn't give this property 5 stars is it isn't within walking distance (for me, I'm middle aged and not gonna walk farther than across a parking lot!! It was 2-3 city blocks or about 1/4 mile from civic center) of the Florence Civic Center and/or shopping, dining, etc. Other than that, it was an enjoyable experience! If I had known there was an indoor pool, I'd have brought my swimsuit! :D May 13, 2013
Rated 5.0 out of 5.0 by handicapped traveler pleasure The handicapped 2 bed room was one of the nicest we have seen. So few facilities offer 2 beds, a well thought out layout especially in the bathroom, and location near the elevator. The breakfast was typical for HIE but everything else was superior including the staff. We have stayed in Holiday Inns all over the country and this was in our top 2. More hotels should show the same regard for the disabled who shouldn't have to add accommodations that only pay lip service to ADA laws to the challenges they face. May 8, 2013
Rated 5.0 out of 5.0 by A Five Star-er Room was ready before check-in. Staff was outstanding. Jessie at the front desk gave me directions to certain places . He really knew the area. Breakfast ???? The best selection of food and lots of it. Great location between the Interstates and very quiet. Will book again when I am in the area. May 1, 2013
Rated 5.0 out of 5.0 by Our Favorite Holiday Inn Express My husband and I have stayed at this hotel several times. The location is excellent, easy access to I-95, plenty of restaurants within less than a mile and a mall across the street. More importantly, the staff is excellent. On our last stay the front desk guy took me back to the breakfast bar area so that he could give me cookies fresh out of the oven. The rooms are comfortable and always clean and fresh. We stay at Holiday Inn Express hotels almost exclusively and this is the best we have stayed at. April 29, 2013
Rated 5.0 out of 5.0 by Great Experience! We arrived late in the evening during a bad storm; the staff that greeted us at the front desk couldn't have been any better. Service was excellent. The room was clean, comfortable and most important...quiet. The staff at the breakfast area was great. She watched all of her stations and made sure things were in running order and containers always filled. Things that needed to be kept hot...were hot. This is not always the rule at other hotels. All of the staff needs to be commended for great service. Would stay there again if in the area. April 25, 2013
Rated 5.0 out of 5.0 by Highly recommended This Florence Holiday Inn Express provided excellent service and super clean, well-appointed rooms affording all the amenities for a relaxing stay. April 23, 2013
Rated 3.0 out of 5.0 by air quality in room As we indicated to the Front Desk Attendent, our room was "highly fragranced" to the point of being uncomfortable. Had there been another room available we would have relocated. April 22, 2013
Rated 5.0 out of 5.0 by Great room & location. Stayed one night on company business. Room was very nice, clean, & comfortable - all the amenities you would normally expect. Location is within a hotel / restuarant / shopping district with many dining / shopping options. Would definitely stay again if in the area. April 15, 2013
Rated 4.0 out of 5.0 by I love Florence I love this property. It right off of 95 and almost exactly half way between my house and Dads house. The only problem we had is the TV went out during Saturday Night Live (storms in the area). The wife and I go to the little church, St Annes, Sunday morning. Unfortunately that only gives us about 15 minutes for the breakfast. This year they where putting it away when we got back. I think it should be open later on the weekends. April 13, 2013
Rated 5.0 out of 5.0 by Excellent Staff The entire staff at this location makes you feel like you are at home away from home. Its located in a great place. Thank you for the excellent service. April 10, 2013
Rated 5.0 out of 5.0 by One Night Stay Very convenient, clean, staff courieous. nice place to rest up for the road. April 7, 2013
Rated 5.0 out of 5.0 by Excellent Breakfast and Wonderful Staff! I really enjoy my stay at this location every visit. The staff is very friendly and awesome breakfast selections. Keep up the great job! Brandon G. April 3, 2013
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