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Rated 4.4 out of 5 by 154 reviewers.
Rated 4.0 out of 5.0 by staff Checked in at midnight. Staff at night was one of the rudest people I have ever seen at a HI March 26, 2014
Rated 3.0 out of 5.0 by Staff condecnding No one enjoys being spoken down to; frm HI i have come to expect minimum courtesy from staff, both here and abroad. If foks do not feel like coming to work, they simply should not. AES/// March 19, 2014
Rated 5.0 out of 5.0 by Excellent stay Comfy bed clean room and good breakfast. Great location March 18, 2014
Rated 5.0 out of 5.0 by Great service and room One of the best we have stayed at, room was clean, beds comfortable, water pressure awesome .. A must stop when in the area.. March 17, 2014
Rated 5.0 out of 5.0 by Nice Stop over Good place to stop on your way to the beaches. Indoor swimming pool is nice also March 9, 2014
Rated 5.0 out of 5.0 by Restaurant not close by. The closest place to have a sit down meal is 6 miles away this is the only reason we will not stop by on the way home, February 14, 2014
Rated 1.0 out of 5.0 by On the way home. Not recognized as a priority club member at check in. Called the front desk for soap. Was told to come down stairs to get it. No one available to bring it up. Had not stopped in this area for many years. Will never again. No family style restaurants in the area for 8 miles.We do not do Mc Donalds or Burger King. February 14, 2014
Rated 1.0 out of 5.0 by Dirty Sheets Rug was not vacuumed and we had a cellophane sizing label from someone else's clothes attached to our sheet. The sheets did not appear to have been changed from the last visitor. February 4, 2014
Rated 2.0 out of 5.0 by Second Strike Arrived after a 10 hour drive; front desk clerk polite and accommodating; did not offer any Priority Club welcome. Got to room and found bed sheet was stained; seat cushion of chair had large stain on both sides; floor not vacuumed. Got new sheet from from desk clerk who apologized and offered 1000 extra points. This is our second stay at this location where the cleanliness of the room was less than Holiday Inn standards. Very disappointed. January 31, 2014
Rated 2.0 out of 5.0 not a clean hotel The hotel is not clean and very unkept. Very dusty and usually we have good experience with holiday inns. This was an exception. January 11, 2014
Rated 3.0 out of 5.0 by Good Stopover It was our first stopover southbound. We requested a crib and it was already in the room which was appreciated. The check-in experience was great but turned into a small disappointment: I was duly acknowledged as a Gold member and offered to draw a 'poker' chip from a bag. The guy said that every color wins except the black one #free this or that, or extra 500-1,000 points, etc.#. This started out as a cool experience until I - of course - drew the black one and got nothing. I was actually disappointed. I recommend that they reworked this game so that the expectations are that you will probably *not* win and then perhaps win, as opposed to building up the expectations that other way around and cause disappointment. Perhaps just tell the guests that some chips win and some don't. I know it's not a big deal but that's what I remember. Otherwise, the stay was OK; decent hotel, nice staff, good location. The only con is that the heating system was too loud. January 8, 2014
Rated 5.0 out of 5.0 by Clean and comfy Stopped here for 1 night and found it to be clean and comfortable, and it also serves a very good breakfast. Would definitely stay here again. January 5, 2014
Rated 2.0 out of 5.0 by Very noisy stay Compared to other Holiday Inn Express stays, this wasn't one of the best. We booked through IHG, but still had to fill out info upon check in. As IHG members, we have been presented water, snacks etc at check in, but nothing here. The hotel was clean and appeared to be well taken care of, which was nice. The room was as advertised. However, there seemed to be noise from everywhere. We could hear people in the room next to us, hallway, noise outside and the toilet was very loud. It was not a restful night's sleep. The continental breakfast was below average for what we've experienced at other Holiday Inn Express stays. The cost seemed high as well. January 2, 2014
Rated 5.0 out of 5.0 by Responsive and hospitable staff Great experience, very nice accommodations. When we discovered the WC wasn't working properly, they gave us a new room with no delay. I recommend this place. December 31, 2013
Rated 2.0 out of 5.0 by n.a horrible experience. do not suggest this hotel for travelers. December 11, 2013
Rated 5.0 out of 5.0 by Staff really made us feel welcome. Check-in was smooth and friendly. Room clean and in good order. Elevators prompt in response. Recommendations for eating places accurate and helpful. Parking spaces adequate and easy to get to. Overall experience very pleasant. December 7, 2013
Rated 5.0 out of 5.0 by One of the best Have stayed at this property several times. Room was very clean and comfortable; staff very friendly; breakfast hot and tasty. Will stay here again. November 23, 2013
Rated 3.0 out of 5.0 by fine hotel Locked front door for late arrival is not very welcoming. Staff at desk seemed to be woken up by bell I had to ring and hardly said a wkrd... poor customer service comlared with most other locations. October 27, 2013
Rated 5.0 out of 5.0 by Courteous staff Amanda went the extra mile to correct the last issue I had with this hotel. October 27, 2013
Rated 3.0 out of 5.0 by HUNGRY? Don't stop here... This hotel NEEDS a restaurant. There is not a suitable restaurant that is convenient to its location. The chaos of the construction is enough to make the drive a little further down the road very worth while...and there is food there!! Arrived late in the evening...1st rooms refrigerator was not in working order...2nd room had not been cleaned...3rd room was an upgrade and was perfect...thank goodness, I was thinking I had to leave in the dark. I traveling with a special needs child so healthy, safe food is an essential need...but I couldn't find it here. :( October 18, 2013
Rated 5.0 out of 5.0 by Very Clean and employees nice Have stayed here many times in the past few months. The staff are always nice and helpful. Rooms and lobby are always clean. The coffee and cookies throughout the day is a nice touch and the breakfast has variety and is good. October 11, 2013
Rated 5.0 out of 5.0 by Best hotel beds I've stayed here many times. The staff are top notch! The rooms are clean and comfortable October 7, 2013
Rated 5.0 out of 5.0 by Comfort and service is great They will call you by name and treat you like a friend by the end of your visit October 2, 2013
Rated 5.0 out of 5.0 by Great Crew Its wonderful to stay somewhere that the staff tries to make you feel at home. September 30, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great service would recommend to anyone who is passing through. easy place to find right off 95 September 30, 2013
Rated 5.0 out of 5.0 by Super Staff and clean rooms We were visiting a student at Frances-Marion University and this location was very convenient. The staff was attentive and the rooms clean and comfortable. I would definitely recommend to others. September 26, 2013
Rated 5.0 out of 5.0 by Great staff and Good value Stayed here enroute to Fla- would highly recommend to any rt 95 traveller for sure... September 25, 2013
Rated 2.0 out of 5.0 by Decent Hotel Stay I prefer bullet points to paragraphs. The pool temperature was around 85. This is far too hot for swimming which was a shame since it was a nice, large pool. My room smelled like a combination of BO and smoke which was disappointing. The staff was friendly and the breakfast was decent. Overall I enjoyed the stay but it could have been better. September 24, 2013
Rated 5.0 out of 5.0 by Comfort and friendly staff Comfortable bed and friendly staff good place to stay September 23, 2013
Rated 5.0 out of 5.0 by HIE Florence Excellent staff and service, very friendly and satisfied my needs at check in. September 23, 2013
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