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Rated 4.4 out of 5 by 177 reviewers.
Rated 5.0 out of 5.0 by Best Night Sleep Ever After a very long day of traveling it was so great to be able to stop at a hotel that has the best staff, a very comfortable bed and a wonderful breakfast. Woke up refreshed and ready to hit the road again. May 30, 2013
Rated 5.0 out of 5.0 by Relaxing oasis I really enjoyed the friendly people and nice facilities. The breakfast was great and I recommend this for anyone wanting a relaxing stay. May 27, 2013
Rated 5.0 out of 5.0 by Great Property I look foward to staying at this property. I have recomended it many times. May 20, 2013
Rated 5.0 out of 5.0 by Great Stay A caring staff makes all the difference in the world thank you for you help and the swimming pool was great! May 19, 2013
Rated 5.0 out of 5.0 by clean the room, pool area, front area, kitchen area, was all very clean and even the outside was also clean. Would stay there again May 18, 2013
Rated 3.0 out of 5.0 by Extra $130 a night gets you free water I was working in the area around the same time as the Darlington Nascar race... So, my room rate went up over double for the last two days, but when the price goes up, they step up the service and put out a self serve water bottle cooler.. WhooHoo!! Party!! The first day of my stay, the breakfast gravy was left over from the previous day, and it showed. One bite and I decided McDonalds would get my breakfast business that day. This hotel is closest to the paper mill, and I stay here because of it's location.. I need to learn to be more willing to drive further. May 15, 2013
Rated 5.0 out of 5.0 by Great Stay Stopped here on our way to Florida and it is a wonderful hotel. My husband and I really enjoyed our stay. May 14, 2013
Rated 5.0 out of 5.0 by Comfortable Everything was great. Clean comfortable beds, great breakfast, nice warm pool, and a very friendly. Enjoyed this hotel very much! May 14, 2013
Rated 5.0 out of 5.0 by Great Hotel Had a wonderful stay. Will definently stay on our next trip through Florence. May 11, 2013
Rated 5.0 out of 5.0 by Peace and quiet This was our first time to stay at the Florence/I95 Holiday Inn Express, but it was a wonderful stay. The room was great, the facilities wonderful and the staff was gracious, welcoming, and friendly. We got a wonderful night's rest. May 10, 2013
Rated 5.0 out of 5.0 by Beautiful room, love the beds ! I am on the road over 230 days a year. The only place I stay is Holiday Inns or any of the IHG hotels because of the consistantly high standards. This hotel is no exception. Everything was top notch from service to cleanliness. May 9, 2013
Rated 5.0 out of 5.0 by Highly Recommend this Hotel I am a business traveler and average staying at least 150 nights per year in hotels. My requirements are friendly, efficient front desk personnel at check-in, clean, quiet room, TV with channel selection quide provided and fast internet service. The Holiday Inn Express off I-95 & Hwy 327 met all of my requirements and I experienced a very enjoyable stay. I highly recommend this property if your travels take you to the Florence Area. May 8, 2013
Rated 5.0 out of 5.0 by Great service and friendly staff I stay at this hotel once a month for work. The staff is very professional and friendly, makes you feel at home on the road! Great breakfest selection and they have coffee on early. This is very important when your up at 4am. Good job! May 7, 2013
Rated 2.0 out of 5.0 by Overpriced and overwrought Young, friendly staff who didn't read my request for top floor. "Suite""was small with no couch. Nowhere to sit comfortablely. I noticed I could have saved 30 buck if I had looked at one of those hotel coupon books. I rarely look at those books because I feel you get what you pay for. This hotel needs updating and truth in advertising. Room amenities didn't even include lotion -- the only thing I use. Lousy coffee and cold cinnamon rolls. Use the local coupon book and pay $50. Because that's what it was worth., May 5, 2013
Rated 2.0 out of 5.0 by Bummer New facility that has not been maintained well. Staff not at the front desk. Milk was expired by 5 days. Please do an audit of facility. I will likely be forced to stay there again. May 1, 2013
Rated 4.0 out of 5.0 by Staff and management not helpful. We have stayed at this hotel several times during our vacation trips to FL. We enjoy the nice rooms, the pool and the breakfast setup. It is all done very well, especially with three children. We made our reservations ahead of time this year and then had an unforseen event occur, a death. When I contacted the hotel directly to cancel and ultimately reschedule our stay I was told the general manager would call me back to discuss. This never happend and the staff became rude when I questioned them on my second attempt to call and discuss the matter. Being a Priority Rewards member I would have thought I would be treated better. April 26, 2013
Rated 5.0 out of 5.0 by Great location, facility and staff Have stayed at this facility several times traveling between Florida and Virginia. Directly off I-95, well kept facility near needed gas and food. Highly recommend! April 18, 2013
Rated 2.0 out of 5.0 by assigned a room on the elevator wall I had been at this hotel many times before including 4 weeks before and I was assigned the room with an ajoining wall with the elevator. Every time the elevator went up or down I was diturbed including being woke up. I asked the clerk for another room and was informed no other rooms were available as they were sold out. I asked why I was assigned this room and there was no real answer. My rate3 was adjusted but my confort was disturbed and i had a 10 hour drive the following day The clerk did advise me to ask for a quiet room the next time. If this is a factor then you should ask that question and provide a check box on the reservation request. Larry Avrin April 14, 2013
Rated 5.0 out of 5.0 by Breakfast Opening for the breakfas was from 6:00a.m....excellent as we wanted to leave early to travel home.. April 9, 2013
Rated 5.0 out of 5.0 by Great hotel, great service Staff was exceptionally pleasant and helpful upon check in, even helped us locate a Pizza Hut for delivery in addition to recognizing me as a Priority Club member. Hotel is in excellent shape. Very comfortable and clean. April 9, 2013
Rated 2.0 out of 5.0 by No sleep To start with, the check-in process was unacceptable. There was at least 5 people waiting to check in with one person behind the desk. The manager was in the office but never came out to help. I was not greeted as a priority club member ( I am a platinum member). The outside noise kept me up all night. On the positive side, the breakfast area was clean and well supplied and the staff there was very nice. April 9, 2013
Rated 5.0 out of 5.0 by Florence, SC I found the Florence Holiday Inn Express very pleasant. The staff very professional. The room was as comfortable as expected. April 7, 2013
Rated 3.0 out of 5.0 by Smoking rooms Really? My daughter and friend stayed here on the way back home. She said the bed was comfortable, and although they didn't use the breakfast, she said it appeared to be pretty good. The item that most discouraged her is the fact that this property still has smoking rooms! What property still has these available? With her allergies to smoke, it made the stay overnight most uncomfortable. They slept and left as soon as they could get out of the room. Due to her sneezing and stuffed nose neither received a restful sleep to continue their journey home. They asked for a different room but couldn't get one and it was too late in the evening to search out another property especially not knowing the area and the reservation would have been charged money even though they were on points and, even if they did want to change to a different hotel and knew the area. I find this very unfortunate. My suggestion to the hotel is to disinfect the rooms as smoke attaches itself to the curtains, bedding, carpet and all other materials and go to a non smoking facility in the rooms. On top of this it is a fire hazard for the property to allow guest to smoke in their rooms. What happens if this guest falls asleep with a lit item in their hands. This is most discouraging for this property along with the 2nd hand smoke and fire hazard at the property itself. For CUSTOMERS considering staying here. MAKE SURE you are going to get a NON-SMOKING room and what are they going to do if when you get there they have none left because, they WILL charge you for the room even if you are staying on points (which she was). Better yet, I would stay away until they are all non-smoking rooms just for the safety of it. April 5, 2013
Rated 1.0 out of 5.0 by No speed Internet It isn't acceptable to assume that because cables are available that you can advertise high speed availability. Many people, business and pleasure, rely on pads and phones that cables do not attach to. We will be looking elsewhere for our future travel for annual vacation. April 1, 2013
Rated 4.0 out of 5.0 by Quiet location, comfortable bed A good location for someone traveling I95. The location is very quiet especially in the back of the motel. There are not a lot of restaurant choices in the area but it also limits the traffic noise. The room and beds were comfortable. Each bed came with pillows labeled both soft and firm. The internet access was reliable and easy to use. The breakfast while adequate was not as good as some other locations which offered omelets. In addition the. pancake machine was broken while we were there. Eggs, sausage, juice, cereal, yogurt , bagels fruit and and pasties were available. March 26, 2013
Rated 5.0 out of 5.0 by Great hotel Very happy with this hotel - clean, updated, good staff. #rd time and will continue to use this location when I travel here. Need to build out the fitness area - need more cardio machines. thanks March 26, 2013
Rated 4.0 out of 5.0 by Wireless Internet This review doesn't reflect on just this motel, it's all the Holiday Inn Expresses. I have to constantly have to sign into it. It knocks you off after a very short period of time. Extremely annoying. March 12, 2013
Rated 1.0 out of 5.0 by Disappointed with this property Room not vaccumed prior to or during stay. Loose hair gathered behind toilet. Mirror in bathroom gross with food stuck on it. Stains on duvee cover. Returned to room ~3:30 pm to find housekeeper sitting at desk on the telephone. Breakfast not ready at 6:30am. Found out of date milk and yogurt. No clean tables in breakfast area. HouseKeepers eating breakfast in the breakfast area shouting to one another while no place for guests to sit. No improvement to property or service over several stays at this property. March 11, 2013
Rated 5.0 out of 5.0 by Beautiful Property This place is kept in immaculate condition. I thought this place was brand new, but was told it was almost 9 years old...wow! February 28, 2013
Rated 3.0 out of 5.0 by Just give me a cup of coffee and no one gets hurt. But to have a watered down version of coffee first thing in the morning, which is so important to many like us, is unconscionable! Follow it up with watered down juices, and luke warm sausage gravy, well, it kind of sets you up to be mean and ugly for the rest of the day. February 24, 2013
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