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Rated 4.7 out of 5 by 102 reviewers.
Rated 5.0 out of 5.0 by Helpful staff Better than expected. Spacious rooms and very helpful front desk staff. We were attending a wedding and they took care of the flowers for us in a cooler room until we could get to the venue. September 5, 2014
Rated 5.0 out of 5.0 by Great service Enjoyed my stay everything was clean people friendly I would stay at this hotel again. September 3, 2014
Rated 5.0 out of 5.0 by A Work Week Made Easier The stay was great from the moment of stepping into the lobby. I was immediately greeted by desk staff. Check-in was a breeze and, without asking, my room was upgraded. The room was big, quiet, comfortable and great for some evening work. The bed was comfortable, and the AC worked great. The room was clean and well furnished. Staff were friendly and more than helpful throughout the stay. I had a great breakfast each morning, and there was even a manger's reception one evening. I was there for a week of work which was much easier due to my accommodations. Thank you to the manager and staff of the Florence HIE. August 31, 2014
Rated 5.0 out of 5.0 by Great Customer Service and Quality of Room This hotel has to be the best I have stayed in in years. The whole stay was relaxed and great and all the employees were helpful and friendly. August 20, 2014
Rated 4.0 out of 5.0 by To suite or not to suite What this hotel calls a suite other hotels ( IHG) call a standard room. To me a suite is two rooms. A sleeping area and a lounging area. This particular hotel combines these into ONE room. Not cool. August 11, 2014
Rated 5.0 out of 5.0 by Oasis in the AZ desert Our air conditioning went out late on a Thursday evening and we had to find a place to stay where we could take our two small dogs with us. My call to this hotel was simply due to the short distance to our home. However, after staying there, I found that I would drive further if needed to stay there. The staff was very friendly and accommodating, and the hotel was kept very neat and clean. We enjoyed our impromptu two-night vacation until our air got fixed at home. July 18, 2014
Rated 5.0 out of 5.0 by Great Hotel My wife already sent in a great review so I won't repeat what she said. I will say that this property is over the top. I would rate it 20 on a scale of 1 to 10. Everybody from Desiree, the manager, on down is very professional and helpful. The rooms are spacious and well appointed with comfortable beds, pillows, and chairs. The Wi-Fi is easy to use and free. We stay at this property each summer and look forward to the stay. The breakfast buffet is plentiful, well and attractively stocked and delicious with a wide variety of food. Something for everyone to eat no matter how fussy you are. The business center is very good. July 17, 2014
Rated 5.0 out of 5.0 by Very Clean The staff was very friendly and helpful. They don't get in your way, but if you need something, they are on top of it and that is great! I will be staying there again. July 11, 2014
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