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Rated 4.6 out of 5 by 211 reviewers.
Rated 2.0 out of 5.0 by Disappointing Stay I believe this hotel has problems. They seem to be things that could be corrected easily. Hopefully by the next time we need to use this hotel our experience will be inproved. July 26, 2015
Rated 3.0 out of 5.0 by Rooms need more attention to cleanliness Common areas very well keep. Staff friendly and helpful. Carpet was very soiled and the room smelled like urine. First night I asked that the bathroom floor be cleaned as it smelled of urine. Under vanity in bathroom an old sock and it looked like it had not been cleaned under the vanity for some time. The linens where old and dingy. Beds where very comfortable. There is not much of a choice of places to stay in Florence AZ so they have a corner on the market. I have stayed at the Holiday Inn Express in downtown Phoenix and have always had a good experience there. July 20, 2015
Rated 2.0 out of 5.0 by Problems with our stay Arriving at the hotel we were greeted as Platinum members but not given the gift Platinum members normally receive. So we go to our non-smoking room and it it reeks of smoke. Shouldn't housekeeping be able to notice this when/if they cleaned the room? They were unable to move us to another room and simply sprayed a little air freshener to "fix" the problem. The rest of our stay was uneventful and they had a very good breakfast for guests. July 16, 2015
Rated 5.0 out of 5.0 by Perfect stay! Everything was great. I slept like a rock. It was clean, quiet, and the staff was attentive without being annoying. The AC was perfect, and I was even able to get a little breakfast early. July 15, 2015
Rated 4.0 out of 5.0 by Nice accommodations Even though there were a number of guests staying at the same time we were there, the staff handled the flow of people very well and we hardly were aware that there was as many people staying there. A number of quests were military personnel who were in the area for long term training. They were very respectful and polite. And they certainly added a sense of security. July 14, 2015
Rated 5.0 out of 5.0 by Nice staff Staff are considerate and helpful. Just ask and they'll help you if they can. July 9, 2015
Rated 5.0 out of 5.0 by last stop of an east to west coast driving trip before reaching LA we were driving cross country and picked the hotel stays from the ihg points break promo. what a great idea that was. every 8 to 10 hours we were able to find a participating ihg hotel. this one was a bit off the i10 path, but the small cosy town and the pleasant and bargain stay completely made up for it July 4, 2015
Rated 5.0 out of 5.0 by awesome hotel very clean rooms,food excellent,hotel very courteous, overall fantastic hotel, no compliants July 1, 2015
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