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Rated 4.8 out of 5 by 73 reviewers.
Rated 5.0 out of 5.0 by Great Staff We were in Florence for a wedding and had a fairly large group of people staying at this place. I didn't hear any complaints but lots of complements especially about the front desk staff. I would highly recommend it. February 25, 2014
Rated 5.0 out of 5.0 by Really helpful employees. The room was great. The lobby was lovely. The employees were fantastic. The breakfast was hot. The bed was just right. I also appreciate it that you still put hair conditioner and shampoo in the rooms. There were two things that could have made my stay even better: 1) If there had been a foam roller in the exercise room, and/or if the exercise ball hadn't been so flat; and 2) if there were some sort of vegetable (besides potatoes) available in the breakfast. Really, though, great job! I look forward to staying there again. February 24, 2014
Rated 5.0 out of 5.0 by Best Staff Ever I stay here frequently and this review is just based on one of my recent stays but if you are in Florence this is the place to stay. The accommodations are great and they have a very nice area out back to barbecue and have a small party. But the best part is the staff. I want to extend a heartfelt thank you to Candi, Annie, Leza, Miranda, Monica, Ashley (front desk Ashley) but hey, also housekeeping Ashley, whom I just met today. She greeted me with a smile and was just adorable and pleasant. I'll continue by mentioning MIchelle and Nikki who are among my favorites as well. There is quite a lot of staff here and I have not met them all but they are all friendly and the aforementioned names are like family. Good job to all.....I love staying here. February 16, 2014
Rated 5.0 out of 5.0 by GREAT SERVICE HATS OFF TO ALL EMPLOYEES- MADE ME FEEL AT HOME ROOMS VERY COMFORTABLE & CLEAN- BREAKFAST TERRIFIC- THANKS HOLIDAY INN EXPRESS!! February 9, 2014
Rated 5.0 out of 5.0 by Pleasantly Surprised! Going to Florence for a wedding for the first time I had no idea what to expect, but I was pleasantly surprised by a new hotel and great front desk staff who were accurate, quick, and friendly to get us on the way to our room. The room was GREAT! all new furniture, updated linens, comfortable bed, a whole living area to sit in, even a little kitchen area. I thought it was like an efficiency apartment, I could have stayed for months had it a real closet! The shuttle was a great perk, and the driver was so nice he took us to and from the wedding location. I now understand why people in the commercials think they can do anything the next day after "staying at a Holiday Inn last night" February 6, 2014
Rated 5.0 out of 5.0 Comfortable, clean and lovely lobby area Enjoyed our stay for one night while playing men's senior ball in Florence. Lovely hotel with the best complimentary breakfast I have ever had. Even had a machine that produces two pancakes in one minute. An added bonus for this hotel is a free drink of your choice. Appreciate the reduced rate for "team" booking. Will stay here again! February 5, 2014
Rated 5.0 out of 5.0 by Staff is really friendly. The staff was really nice at this hotel. They went out of their way to make sure my reservations were taken care of an advance and when I got there they knew I was coming in even knew my name when I walked in. February 3, 2014
Rated 3.0 out of 5.0 by Beware if you stay here! We forgot my wife's Pendleton blanket in the hotel when we checked out early on 12/22/13. We called that evening after realizing it was not in the car. It was never returned- it was left in the room- and was never turned in to lost and found. If you stay here- watch your selves. February 1, 2014
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