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Rated 4.7 out of 5 by 135 reviewers.
Rated 5.0 out of 5.0 by Excellent value and location The Sun city Anthem at Merrill Ranch staff recommended this hotel as we were exploring homes in the area. We were very pleasantly surprised at the ambiance, rooms, and pool. Breakfast was good too. Staff was very helpful. November 9, 2014
Rated 5.0 out of 5.0 by nice clean up to date rooms. nice clean up to date rooms. Staff was very friendly with fast check-in and check-out. November 5, 2014
Rated 5.0 out of 5.0 by Clean hotel and comfortable room This hotel was a pleasure to stay at. We've stayed at some high end hotels and this one was better than those for cleanliness, comfort and a great breakfast area. We inadvertently went into the breakfast area before it was supposed to be open, but the lady there was very nice and helped us with the pancake machine and told us the hot food was not ready yet. There was plenty of other items to choose from. She opened the doors so we could go out on the patio. If we ever have to be in the area again we would certainly stay there. I wish all hotels were as nice as this one. November 5, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express Florence, AZ I rated our stay at this hotel as excellent because of its location, efficiency, friendliness. and over all comfort.. The bed and pillows were the absolute best! November 5, 2014
Rated 5.0 out of 5.0 by Fabulous~! We stayed at several different chains during this 10 day road trip and this hotel was fabulous! Great staff, excellent room and the breakfast was above par! October 27, 2014
Rated 4.0 out of 5.0 by Clean and comfortable The hotel was fine. The booking experience was confusing and difficult. I did not get what I reserved. October 27, 2014
Rated 4.0 out of 5.0 by Clean, comfortable and good service Clean rooms, comfortable beds, good breakfast--serve until 9:30--nice. Front desk was helpful and courteous. Quiet atmosphere. Nice patio, plenty of outdoor seating by pool. Pool was warm to the touch--looked inviting(did not have time to swim in it). October 22, 2014
Rated 5.0 out of 5.0 by modern and comfortable The Holiday Inn Express in Florence AZ offers a relaxing place to stay while conducting business away from home. My overall impression with this facility remains unchanged from previous visits to the area; simply the best place to stay in Florence, AZ. October 20, 2014
Rated 5.0 out of 5.0 by excellent place to stay My family stayed here for a wedding at the Winery. It was perfect and included a shuttle until 10pm October 16, 2014
Rated 5.0 out of 5.0 by comfortable bed I always like staying in this hotel the staff's always helpful and nice very clean comfortable rooms and beds. October 9, 2014
Rated 5.0 out of 5.0 by Nice Place in an Out of the Way Location Clean, and up to date. Just what I'm used to when staying with HIE! October 7, 2014
Rated 5.0 out of 5.0 by Great experience This Hotel has always exceeded my expectations and I wish other hotels were as outstanding as this hotel. No they didn't pay me to write this review, but they did give great service and management should be proud of their employees for always having a smile for their guests. October 6, 2014
Rated 5.0 out of 5.0 by Clean rooms and excellent service. We very much enjoyed our stay and would stay at The Holiday Inn Express in the future. October 6, 2014
Rated 5.0 out of 5.0 by Friendly and attentive staff This hotel was great. It was a gem in the small town of Florence, AZ. I would certainly stay at this hotel again and will recommend it to others. October 3, 2014
Rated 5.0 out of 5.0 Pleasantly Surprised I expected decent from Holiday Inn Express, but I was very surprised to actually feel like a VIP with the room accommodations and breakfast. I will stay here again definitely! September 30, 2014
Rated 5.0 out of 5.0 Friendly Staff Great friendly staff... Clean room.. Would definitely stay here again! :) September 29, 2014
Rated 5.0 out of 5.0 by Good value Had an excellent stay with nice room upgrade at this hotel in Florence September 28, 2014
Rated 5.0 out of 5.0 by holiday inn express in florence , az The staff at Holiday Inn Express was both professional and courteous. The breakfast was great and the rooms were clean. September 23, 2014
Rated 5.0 out of 5.0 by AOC Thanks for the accommodation it was a pleasure being a customer there. See you soon September 22, 2014
Rated 5.0 out of 5.0 by More than an excellant hotel-Florence, Az. Everything, and I mean everything was absolutely excellent at this Holiday Inn Express in Florence, Az. I have NEVER been to a hotel with such friendly employees!! The room was over-the-top, as also with the breakfast buffet!! And I mean, BUFFET!! September 19, 2014
Rated 5.0 out of 5.0 by Best hotel in Florence, AZ Great, almost new and clean hotel in Florence, AZ area. Very friendly and helpful staff made for a great stay. The room and common areas are all well cleaned and cared for, but the breakfast choices left something to be desired; the breakfast's only saving grace is that it is free. September 18, 2014
Rated 5.0 out of 5.0 by Will Stay Again! Clean rooms, Bathroom was spotless. dark curtains to pull closed. Slept Great! would stay again Laura W. September 17, 2014
Rated 5.0 out of 5.0 by Answered in a previous question All services and staff were excellent. We would not hesitate to recommend this hotel, September 16, 2014
Rated 5.0 out of 5.0 awesome staff Lisa was awesome very helpful went out of her way to assist us. I must of called her 20 times for directions she was patient and very detailed. September 8, 2014
Rated 5.0 out of 5.0 by Great sevice and nice place This Holiday Inn Express was nice and clean. Staff was very nice. Breakfast had good choices. September 6, 2014
Rated 5.0 out of 5.0 by Helpful staff Better than expected. Spacious rooms and very helpful front desk staff. We were attending a wedding and they took care of the flowers for us in a cooler room until we could get to the venue. September 5, 2014
Rated 5.0 out of 5.0 by Great service Enjoyed my stay everything was clean people friendly I would stay at this hotel again. September 3, 2014
Rated 5.0 out of 5.0 by A Work Week Made Easier The stay was great from the moment of stepping into the lobby. I was immediately greeted by desk staff. Check-in was a breeze and, without asking, my room was upgraded. The room was big, quiet, comfortable and great for some evening work. The bed was comfortable, and the AC worked great. The room was clean and well furnished. Staff were friendly and more than helpful throughout the stay. I had a great breakfast each morning, and there was even a manger's reception one evening. I was there for a week of work which was much easier due to my accommodations. Thank you to the manager and staff of the Florence HIE. August 31, 2014
Rated 5.0 out of 5.0 by Great Customer Service and Quality of Room This hotel has to be the best I have stayed in in years. The whole stay was relaxed and great and all the employees were helpful and friendly. August 20, 2014
Rated 4.0 out of 5.0 by To suite or not to suite What this hotel calls a suite other hotels ( IHG) call a standard room. To me a suite is two rooms. A sleeping area and a lounging area. This particular hotel combines these into ONE room. Not cool. August 11, 2014
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