Rated 4.6 out of 5 by 281
Rated 2.0 out of 5.0 by KaitSB Hotel was wonderful, Staff not so much
Everything about the hotel was great! Beautiful, Clean, comfortable...
The staff was awful and rude and made me never want to stay there again. It wasnt just my experience with them but the entire party I was with which was a wedding that had a block of rooms .
February 3, 2016
Rated 5.0 out of 5.0 by Sean2016 Great Staff and Comfortable Rooms
This Holiday Inn was very relaxing even though I was here for work related business. The staff went above and beyond my typical experiences with other Holiday Inn's. I would highly recommend this facility!!!
February 1, 2016
Rated 5.0 out of 5.0 by CSM Qunlan Great service
Great Staff very helpful with recommendations and billing
January 27, 2016
Rated 5.0 out of 5.0 by Top Rod My Experience
Great place to stay in this small town in Florence Arizonia. Clean rooms, great service. Food could of been more fresh, but overall it was good. Good Coffee!!
January 26, 2016
Rated 3.0 out of 5.0 by MMO2015 Comfortable room but not what I booked.
Clean room and courteous staff but make sure that if you need to use the restroom and need the light on that you also keep the hall light switch on otherwise the bathroom switch doesn't work. Staff did not inform us of this electrical glitch.
Also the bed is very comfortable but the sofa bed is not!
If you reserve a room with two beds that may not be necessarily what you'll get.
January 26, 2016
Rated 4.0 out of 5.0 by BRSL By most standards this was above
I stay in a few of Holiday Inn Expresses-- and this is one of the nicer ones. Nice wide hallways, inviting entry hall... and spacious rooms. The breakfast is the same at ll of them, and after a few days, it would be nice to have a daily special or something different.. but the morning staff was very nice. Cleaning up tables just as people left and refreshing items often.
I did have an issue with not having my room cleaned one day, and was disappointed in what compensation was offered. The Holiday Inn guarantee says if it's not "right you won't pay for that part of your stay" -- that was not the case...
But I would go back -- and will in the future return, since it's the best place in Florence to stay.
January 21, 2016
Rated 5.0 out of 5.0 by gtrubl Nice
Great stay! Everything was good and clean. I would stay here again.
January 20, 2016
Rated 5.0 out of 5.0 by Maxwell T Great SPA Suite
Wonderful hotel, caring staff, great service!! We were allowed an early check-in to enjoy the room.
January 7, 2016