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Rated 4.8 out of 5 by 101 reviewers.
Rated 5.0 out of 5.0 by stay Great stay. Staff was excellent. I would stay here again with no concerns. December 22, 2014
Rated 5.0 out of 5.0 by Great Stay Very friendly staff, they are always very nice and helpful when needed. The hotel is nice, it is starting to show some wear in the bathrooms. December 13, 2014
Rated 5.0 out of 5.0 by Had a great stay! We had a comfortable, trouble-free stay, and we were treated very, very well by the entire staff. It was our first stay at this property, and we will return anytime we are in the Shoals area. December 12, 2014
Rated 5.0 out of 5.0 by Doesn't Get Any Better As a platinum members for 6+ years, this property is the best hands down for a Holiday Inn Express. I stay here on a weekly basis with my job and not once have I had to turn down a room due to uncleanliness or other issues that are the norm on these reviews across IHG. This staff makes sure that their motel lives up to the reputable hype that surrounds it. The hotel presents a great workout room with treadmills and weights, a nice pool and Jacuzzi, and Mondays are usually even Manager's Appreciation where you can find free food and beverage from cokes to beer. Beds and pillows are probably the most comfortable I've slept on with quick high speed internet and flat screen TV's a plus also. Multiple restaurants are within a 2 minute walk from the front door of the hotel and you are about a 5 min drive from the heart of downtown Florence. I always look forward to coming here and recommend to any. December 10, 2014
Rated 5.0 out of 5.0 by Great place to stay! We stay at Holiday Inns many times a year - this one has the most friendly and accomodating staff in the nation. December 9, 2014
Rated 2.0 out of 5.0 by Need Better Quality The breakfast had horrible selection and I stay in a lot of Holiday Inns, and this was pretty bad for selections! My room was not cleaned very well and no cookies, or milk!!! December 8, 2014
Rated 5.0 out of 5.0 by Very helpful staff. We were lost. We were lost and did not know how to get the the Holiday Inn Express and the desk clerk gave us very good directions on how to get there. Very helpful. December 6, 2014
Rated 5.0 out of 5.0 by Great place to stay Very friendly staff and great hospitality and services December 4, 2014
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