Rated 4.8 out of 5 by 241
Rated 5.0 out of 5.0 by mmrfer Comfortable beds and friendly staff
Very nice visit for business and leisure. Staff and hotel both very friendly and helpful. Good location, easy access to every where we needed to go. Will stay again if in the area.
May 27, 2016
Rated 5.0 out of 5.0 by bossoftheplace Lovely place
Loved my stay in Florence. Wonderful staff and hotel. Will definitely stay again !
May 25, 2016
Rated 5.0 out of 5.0 by wurzburgbw A nice place to stay in Florence
This hotel is conveniently located in Florence. It is close to several nice restaurants, and was close to where I needed to be on this trip. The hotel staff were very friendly and accommodating. I had to be on conference calls when housekeeping came around, they said they would come back later and they did. The hotel is clean and comfortable. The bed was very comfortable and met all my requirements, as I have back issues. I will definitely be staying at this hotel when I come back to Florence next month.
May 19, 2016
Rated 5.0 out of 5.0 by Den78 Great location
This was a fine hotel and the rate was reasonable, we would stay there again in the future.
May 16, 2016
Rated 5.0 out of 5.0 by mystery man Great Stay
Easy to reserve.
Easy check in.
Breakfast was fine.
May 16, 2016
Rated 5.0 out of 5.0 by Lysa11 Great Service and accomodations
Outstanding customer service and complimentary breakfast exceeded my expectations. The staff was so helpful and courteous to ensure I new everything about my stay, etc. The breakfast was off the chain. There was so much to choose from that I thought I was at a breakfast buffet. Just outstanding. And, the room was very comfortable and provided a very relaxed atmosphere.
May 10, 2016
Rated 5.0 out of 5.0 by Ken522 What a property!
We were in town for my mom's funeral and were actually staying at a competing brand. After several issues during this most trying time we called HI Express in Florence. The desk agent, a very personable young lady, Kinsey, went above and beyond to accommodate our move to this property. There are many more details BUT the bottom line is we are now and forever more HI Express people! I cannot explain the comfort and consideration we felt from each and every member of the staff. They went out of their way on more than one occasion to make sure all of our needs were being met. We cannot say thank you enough. We travel a lot to about three destinations...HI Express in every one and that makes us happy!
May 10, 2016
Rated 5.0 out of 5.0 by Alabama MeeMaw Regional Assembly Christian Church in Alabama NW Florida
I was in Florence to attend a church conference. The Holiday Inn Express and Suites was on of the facilities where those attending were staying. When we arrived, we were greeted warmly by the staff and check-in was very efficient. Our room was located in close proximity to an exit and we were able to park close to the door. The room was spacious and well lighted with plenty of storage space. We were in and out for meetings and found it convenient to our meeting place and to local restaurants. The rooms were quiet and the beds very comfortable. The breakfast was very good with a good selection of food items. Loved having coffee available at all times. The cost was very good and I will definitely continue to use Holiday Inn Express when traveling.
May 5, 2016