Rated 4.7 out of 5 by 50
Rated 5.0 out of 5.0 by QualityTraveler64 Normally a GREAT Place to Stay, But...
I frequently stay at this hotel for work and normally it is a great place to stay. What few problems I have encountered have been fixed to my satisfaction or higher. However, during this visit there were SEVERAL children staying in the hotel for a baseball tournament. I understand the excitement of playing sports, traveling with friends, and so on from being a child myself and as a parent when my son played sports. HOWEVER, there is no way my parents and/or the chaperones would have allowed me or other children to: run in the hallways, jump on the beds (overhead quite the story during breakfast about that night of excitement), throw food down in the hallways, REPEATEDLY ring the doorbell (handicap rooms), yell at each other from one end of the hallway to the other, sit at the tables in the breakfast area long after I finished my meal while others could not sit down to eat, and my favorite example of how rude and disrespectful the behaviors reached--throwing a sports drink bottle at a hotel employee.
I would like to suggest that the hotel either not allow these teams to stay, charge extra and hire security, have additional staff members, and/or rent the entire hotel to the teams so other guests do not have to endure the experience.
I will give credit to the manager and staff for doing everything they could to address the problems. The first night the running and yelling lasted well past 11:30 pm. The next night, things were quieter (still loud--just not as loud) and the noise ended earlier, and the third night also had improvement. Our final night there was when I had enough and yelled down the hallway at 9:30 to ask the people to stop yelling at each other and to be quiet so people could relax and sleep. It was a very quiet night on our floor. :-)
Kids will be kids, but it is the responsibility of the adults with them to help them learn how to act in public and take the needs of others into consideration. There is no reason for the behaviors we were forced to endure. Plus, I am guessing that the baseball league would not approve of these behaviors. In my area children and parents must sign a code of conduct each year. Maybe this organization should either enforce the one they have, or implement one with these teams.
The hotel has a great indoor pool, small exercise room, single washer and dryer, comfortable beds, clean rooms and common areas, snacks for sale in the lobby, & a free breakfast with several choices (e.g. pancakes, omelets, bacon, sausage, turkey sausage, french toast, toast, bagels, yogurt, grits, oatmeal, juice, coffee, tea, hot chocolate, and more.
It is located near several restaurants and only a short drive for shopping.
I would recommend this hotel to anyone, BUT I highly suggest checking to see if there are any events in the area that will cause large groups of children to stay. PLUS ask for the 3rd floor so you can't hear people walking/running above you at night.
July 28, 2014
Rated 5.0 out of 5.0 by travelingMary2 Fantastic overall epxerience
This hotel was a great Holiday Inn. It appeared pretty new and was very clean. The pool was an indoor pool so it was available for use no matter what the weather outside was. The complimentary breakfast was great and the staff was very friendly and attentive. We checked in late and the clerk at the front desk was very nice and helpful. Despite the fact that there were many teens and college students there because of a baseball tournament that was occurring in the area, the rooms and hallways were pretty quiet. We didn't hear a lot of noise from either side of us or much hallway noise all night long. The business center was stocked to be functional...the printers worked and there was paper in one. They also have an area where you can buy snacks so that was nice as well. It is close to a TON of restaurants and shopping as well. I would stay again.
July 23, 2014
Rated 2.0 out of 5.0 by billy alabama OK
The room was loud from people on the floor above.all night it sounded like someone was running in the room above. Found trash in the room from earlier occupants.
July 23, 2014