Rated 4.4 out of 5 by 134
Rated 5.0 out of 5.0 by robertisabel22 great atmosphere and employee service
Our trip was into San Antonio, We had stayed here once before so we figured we would stay again since we were only 25 minutes away from where we were going. Excellent customer services from everyone. We felt like we were at home. thank you to everyone at this Hotel
May 17, 2016
Rated 4.0 out of 5.0 by GGx7 Very clean room and comfortable bed. Centrally located to shopping
Had to remind staff to stock breakfast area once for coffee and once for pancake machine
May 14, 2016
Rated 5.0 out of 5.0 by RAG1957 Great stay
I had read some bad reviews on this location. But, I was pleasantly surprised. The stay was comfortable. The staff professional and nice. Just wish they would have had yogurts. But that's ok.
April 14, 2016
Rated 5.0 out of 5.0 by jest678 Nice place to stay
Had to travel to Floresville for my grandfather's funeral. It has a great location right off the main road. The hotel was very nice and clean and the staff was extremely friendly. The room was spacious and the sitting area in the Great Room allowed us to get out of the room and talk in front of a wonderful fireplace.
My only gripe was that they were out of Apple Juice and served pancakes instead of waffles for breakfast. I could easily live with the rest of it :-)
April 13, 2016
Rated 5.0 out of 5.0 by B_h_ Comfortable room and friendly staff
Rooms are very clean and comfortable at this location. Staff is very nice welcoming as well.
April 11, 2016
Rated 5.0 out of 5.0 by TallBarber GREAT STAFF
Stayed at this location recently. Staff were excellent, also answered all questions I had about the area. Came down for breakfast around 8am everything was hot and ready to go! Housekeeping staff was just as friendly and helpful as well! Will absolutely return!
April 11, 2016
Rated 2.0 out of 5.0 by Verified Reviewer Understaffed, dirty and out of most breakfast options
We arrived at 8:30 PM and our room was not ready. The front desk staff was doing housekeeping. We eventually got a room about 45 minutes later. The bathroom was not clean. A dirty towel was on the back of the door and hair was in the bathtub. Also, there were used cups in the bedroom area. Also, there was no shampoo, conditioner or soap in the bathroom and I was unable to wash my hair or body. These things were not realize until about 5:00 AM on the morning we were checking out. At breakfast, there were no pancakes, eggs or biscuits when we went to eat around 6:45. Usually we are impressed with Holiday Inn Express, but extremely disappointed with this experience and would not stay here again.
March 11, 2016
Rated 2.0 out of 5.0 by RMart2 Poor check in experience and cold breakfast
The reserved room was not available when we arrived at 630 PM. We were told we would have to wait or take another type of room.
At 8 AM we went to breakfast.
The warmer for the hot breakfast items was not working so what was left of the eggs and biscuits were very cold. The trash receptacles were overflowing. The breakfast attendant/cook was no where to be found.
March 9, 2016