Rated 3.7 out of 5 by 108
Rated 3.0 out of 5.0 by Frosch Good for the first night
Needs some remodeling, generous spacy room. Quiet. Easy accessable.
August 11, 2014
Rated 2.0 out of 5.0 by Torpey34 Very disappointed
The only positive I can say is the check-in process went quick, but the fact that I'm a Gold Priority wasn't' mentioned. They upgraded me to a "suite", which was nothing more than a slightly larger room with a love seat. The room smelled old and dirty, and the overall cleanliness was poor. Bed was very hard and uncomfortable, not like other HI Express beds I'm used to. The biggest issue I had, when I checked in, my son wasn't feeling well so I had to go to the Publix and get him some medication, While I was gone, i tried to call in to speak with him, the phone went straight to VM, i called back 2 other times with the same result...the young lady at the desk was agitated at my calls. I said my son was alone in the room and I needed to speak with him and can't get thru, she said she would send the other desk clerk to the room...I informed them not to go into the room and I would be right back. I returned to find my son, scared in the room because the clerk told him that I said to let him in the room. I was very upset at this and asked to speak to the GM...never spoke to the GM in the remaining days of my stay and still haven't heard from him/her.
August 4, 2014
Rated 3.0 out of 5.0 by Sissy54 Stay away if you have allergies!
Carpets in common areas have so much rug deodorizer on them you can smell it as you approuch the entrance. It makes you wonder what are they trying to cover up? Fragrance so strong it will initiate an allergic response if you are prone to do so. Suites are quite large and the breakfast and breakfast attendents were great.
August 3, 2014
Rated 5.0 out of 5.0 by no nick name here Perfect
The hotel and staff exceeded my expectations. My wife and I are very pleased with our stay.
August 3, 2014
Rated 5.0 out of 5.0 by prafit Excellent Stay
Very friendly staff, clean rooms, very comfortable beds(the best I have slept in at a hotel). Would have been nice to have omlets for breakfast though.
July 31, 2014
Rated 3.0 out of 5.0 by Twillis Nice room noisy Pool area
I think by proxy if you have kids you are on the pool side. If you have kids you are not on the top floor and try and keep all the drunks and kids on one floor where they can roam the halls and bug each other.
July 29, 2014
Rated 5.0 out of 5.0 Great Stay
Friendly staff, great cleanliness and comfort. We have stayed here several times and will always come back on our way down to Marathon and Key West!
July 28, 2014
Rated 5.0 out of 5.0 by JKS22 Clean and comfortable
Our room was clean and quiet.. The breakfast was excellent - especially the cinnamon rolls. Staff friendly.
July 26, 2014
Rated 5.0 out of 5.0 by ES123 Comfortable
The hotel appears fairly new. Great quiet rooms, very comfortable beds.
July 23, 2014
Rated 5.0 out of 5.0 by broke down Perfect Stay
we was coming back from the keys and our vehicle broke down . we had to stay overnight while it was being repaired and this hotel was perfect. very relaxing and very relaxing
July 17, 2014
Rated 2.0 out of 5.0 by christopher s Experience
Staff was pleasant. We have stayed at this hotel in the past. Unfortunately, our experience this vacation was not pleasant. The room was filthy! The bathroom was not cleaned prior to our arrival (there was hair on the floor, and there were 2 insects in the tub). The price should have been half of what it was for this experience. Will have to evaluate the options next time we want to visit the Keys.
July 9, 2014
Rated 3.0 out of 5.0 by Jlambert0731 Sleepless night
The overall hotel was fine. Our problem was with special requests. We had requested an infant crib for our child in our reservation online. We called a week prior to our arrival to confirm, and were told that there was no problem. When we arrived, we were told that "the" crib couldn't be found. So we spent a sleepless night with our child. They compensated some off of the price, but we were still exhausted the next morning!
June 25, 2014
Rated 5.0 out of 5.0 by KJK2 Caring and Helpful Staff
The hotel was in a perfect spot for visiting Everglades National Park and going snorkeling at John Pennycamp Park. Any questions we needed answered about directions to attractions, good places to eat, etc. were cheerfully and helpfully answered. We were very satisfied with our stay.
June 20, 2014
Rated 5.0 out of 5.0 by Flamingosam Clean room and great breakfast.
My wife and I stayed for two days while exploring Key Largo area for an upcoming motorcycle riders group trip. It was a perfect location and the price was right; the staff even said we could park our bikes overnight in the protected entrance area. My room (king) was spacious and clean. I'll certainly recommend this facility to our rider's group.
June 19, 2014
Rated 3.0 out of 5.0 by dozer dog not satisfactory for a Holiday Inn
I was not satisfied for this being a Holiday Inn. It was old and not very clean on the outside. Was outdated looking even tho they tired to make it look like new inside and out.
The breakfast bar was not stocked quickly. We had to wait about 15 minutes for the sausage gravy to be replenished.
I would not recommend this hotel to anyone..
June 18, 2014
Rated 4.0 out of 5.0 by keydreamin comfortable hote - easy access to the city
I stayed at the Holiday Inn Express - Florida City. I had to go to Miami for the night and come back to Key West the next morning. Bottom line - I needed a place to sleep.
The front desk was courteous and the room was clean. I dropped off my bag and headed to Miami. I returned later that evening and had a nice, peaceful sleep. The only issue I had was the shower lever did not work properly. The lever to turn on the shower was really hard to maneuver, which made my shower, well, almost obsolete. Other than that, the room was adequate.
June 18, 2014
Rated 5.0 out of 5.0 by Camper101 First Visit
We decided to stay at this hotel as we were returning from camping a week in the Keys. We could have stayed at a hotel in Key Largo or somewhere else, but the prices were almost double. The short drive was worth the extra $100 in my pocket. This hotel had plenty of room and accommodations even though there was a youth group staying there too. The breakfast was well worth the stay. They had bacon, eggs, sausage, biscuits and gravy, cinnamon rolls, pancakes, fruit, cereals, and many other items. The staff took pride in what they cooked. It did not taste like the powdery fake stuff you get at some "free breakfast" hotels. The rooms were very clean, and for my family of 4, very spacious with the high ceilings, comfortable beds, and cable and internet. The front desk staff were courteous and friendly. The pool was a bit small, but my kids enjoyed it and that's what counts. Some may say that it might have felt more luxurious than it was because I had been camping for a week prior to my visit. That may be a little true, but even if I were not camping, I know that I would enjoy staying at this hotel . We will definitely be back.
June 16, 2014
Rated 5.0 out of 5.0 by Tightliner Convenient to the Keys and my fishing destination at the Ocean Reef Resort
Very comfortable, clean, nice staff and convenient to my fly fishing destination at the Ocean Reef Orvis outfitters.
June 10, 2014
Rated 3.0 out of 5.0 by Sandy76 Nice hotel
Ended up staying here another night and this time was able to get a suite. Was very disappointed in the breakfast, as they did not have any meat selections. The day before there was sausage patties, bacon and links but nothing on the next morning, very disappointed in this. We like to stay at Holiday Inn Express' and the last two stays at this hotel was not inviting at all.
June 3, 2014
Rated 4.0 out of 5.0 by Sandy76 Nice Rooms
Overall the stay was nice. Had some issues with checking in but the lady was nice about it. However the next morning at breakfast this lady in the lobby was a little hostile when asked a question. There were no plates at breakfast so made it a little hard to eat what they were serving.
June 3, 2014
Rated 1.0 out of 5.0 by Movie maker Broken
This place is broken. Keys don't work. Everyday I had to change keys. That's the worst when you're the last room at the end of the hall and have carried up your 5 cases of gear after working 16 hour days. Then have to walk all the way back to reg to get them changed every-night. Horrible. Staff Missed cleaning my room 2x n the 5 days I stayed there.
A/C went out in the eve and they had no one to look at it so they made me change rooms late night the night before I left.
Bad experience. Food was bad plus rotten juices
Overall the place is broken..
June 2, 2014
Rated 5.0 out of 5.0 by linbia comfort
room was clean - beds were comfortable - bathroom clean and everything very clean and fresh. breakfast was delicious
June 1, 2014
Rated 5.0 out of 5.0 by Thomas 54 great place to stay on the way to the Keys.
The KFC down the street was horribly dirty. The hotels was great.
would stay there again.
May 13, 2014
Rated 3.0 out of 5.0 Personal de limpieza
El primer día no asearon la habitación porque el personal de limpieza sale a las 14:00 hrs., y no le da tiempo de terminar las habitaciones, en otro día de estancia, la cama no fue aseada debidamente y solo se regreso la ropa de cama a su lugar, mi malestar es por el aseo en habitaciones. Le hace falta un poco de mantenimiento al edificio. Personal de recepción y comedor excelente.
May 12, 2014
Rated 4.0 out of 5.0 by Rick H On the way to the Keys
Very helpful and attentive staff. Used ony as a stop over en route to the Keys. Room clean and tidy as you'd expect
May 10, 2014
Rated 4.0 out of 5.0 by Elaine63 Deodorizer in check-in area
The fragrance of the deodorizer in the check-in area was so strong that I could hardly breathe. The desk clerk stated that this system was being put in all Holiday Inns. We almost cancelled and left, but the room was OK, so we stayed. The clerk did give us a discount to make up for the discomfort, which was good. I suggest that they do away with the deodorizer.
April 22, 2014
Rated 4.0 out of 5.0 by Martijn77 Perfect for The Keys / Everglades
Great Stay, friendly staff, somewhat older interior. Good beds.
April 21, 2014
Rated 5.0 out of 5.0 by turbollito Best IGH beds I've slept on in recent memory
Had a great experience at this Holiday Inn. The staff was very friendly and helpful in referring places to eat.
April 12, 2014
Rated 5.0 out of 5.0 by Janemsm Gateway to the Keys
Wonderful place to stay. Close to visiting our daughter at college, yet far enough away to enjoy the Keys. Also located near some great shopping.
April 3, 2014
Rated 5.0 out of 5.0 by mystyck696 Nice Stay
The staff and the hotel itself were very nice and comfortable and took care of all my needs.
April 2, 2014