Rated 4.0 out of 5 by 308
Rated 5.0 out of 5.0 A good night at a good Hotel
I had a very good and nice experience at this Holiday Inn Express. The Desk Clerk was very friendly and helpful. They let me check in early so we could get our Alligator Farm Tickets. They also helped me set up a rewards account. The Room was very nice and clean and comfortable. I got a good nights sleep. The breakfast was very good. If you leave there hungry it's not there fault, they have a very good selection of food to choose from.
February 8, 2016
Rated 5.0 out of 5.0 by mntraveller Great staff
Great staff that make you feel welcome and appreciated.
Superbly maintained facility.
February 7, 2016
Rated 3.0 out of 5.0 by Zorrorojocougar Work trip
Property is older and outdated. Comfortable stay but not the most up to date hotel.
February 2, 2016
Rated 5.0 out of 5.0 by Tertamtiger Clean rooms - great guest service
I have stayed at this location many times over the past 2 years, and I have never been dissatisfied. I appreciate Holiday Inn Express' striving to provide the best service possible. The rooms are always clean and the staff is very accommodating.
February 1, 2016
Rated 5.0 out of 5.0 by Grounded George Warm and courteous front desk staff
We found the front desk staff to be very welcoming, efficient, and professional. We stayed three nights, and they always greeted us very warmly when we were in the lobby. This was our second stay at the hotel - we were there last year, and if we go back to the Everglades/Florida Keys in the future, we will certainly stay at that hotel again. We would recommend it to our friends.
January 28, 2016
Rated 5.0 out of 5.0 by FLHTC-Harley Touring Motorcycle Friendly Hotel
After a long wet ride back from our visit to Looe Key, it was nice to have a motorcycle friendly Hotel dryout and relax.
January 23, 2016
Rated 5.0 out of 5.0 by Strawberry54 Awesome Guest Service
We stayed here the night before we went to Key West and the night we got back from Key West. This property is literally the last hotel before the first bridge to the Keys. We had a motorcycle and trailer attached to our truck. The hotel allowed us to leave the trailer on the property as we traveled south. We were also heading to northern Florida later and had a cooler loaded with food that needed to be kept on ice. Jaime did everything he could to help us out! The staff kept it full of ice for us and put it in a space that kept it out of the way from other guests! Finally, I needed to do laundry when I got back from the Keys. Jaime guided me to another property managed by the same owner where I could do laundry. The staff there was equally helpful. Although this is an older property, it is still in good condition and makes a good stop prior to heading to the Keys!
January 14, 2016
Rated 2.0 out of 5.0 by ABSracing Disappointed
Been using this property for at least 9 years. In the past this was a adequate stay, this time not so much. We were disappointed first in that the room was very damp. Always smelled and felt wet. Clothes and bed linens were damp. No amount of adjusting of the AC improved it. Second, the breakfast was a disaster. The staff was not ready for or able to keep the items available and on the line. The coffee was almost always empty.
Next trip I be looking at other options.
I asked if there was new owner that might explain the problems but was told there was no new owners. Somehow they have regressed in their managemenet of this property.
January 14, 2016