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Rated 3.9 out of 5 by 186 reviewers.
Rated 5.0 out of 5.0 by Awesome!! The cleanest, quietest hotel ever. And the most comfortable beds!! Friendly staff. Close to the Everglades and Keys! we will definitely stay at Holiday Inn Express again!! Thanks for a Great experience!! February 28, 2015
Rated 4.0 out of 5.0 by Get to breakfast on time Our stay here was predictable given the consistency of service and amenities across the Holiday Inn chain. There was one difference however. Many Holiday Inns extend breakfast on the weekend to 10 am. Not so here. When we arrived at 9:20am there was almost nothing available and shortly thereafter the lights were turned out and food removed. There were a number of us "left in the dark" so to speak. February 25, 2015
Rated 5.0 out of 5.0 Front Desk and Security personnel Some of the nicest and compassionate people I have ever met in the hotel industry. My father suffered a stroke and we had to stay there while he had brain surgery and recovered. The staff and guards asked everyday how he was and did all they could to help us thru our difficult time including having breakfast out early so we could eat before we went to the hospital. Thank you for the prayers and resturaunt recomendations. February 25, 2015
Rated 2.0 out of 5.0 by No title You can do better, decent outside poor inside. good thing it was one night on way to keys. February 25, 2015
Rated 5.0 out of 5.0 by Thank you Wanted to stay 2 nights, however; due to work obligations, we had to leave a day early. Thank you to the GM who very understanding and accommodating. Will stay again if travels bring me that way. February 25, 2015
Rated 5.0 out of 5.0 by florida city review good hotel, friendly staff. too much ambient light from outside and heater kept me awake. rooms clean February 24, 2015
Rated 5.0 out of 5.0 by Don't judge the book by the cover Initial impression was not fabulous. The clerk would not let anyone check in until 3:00 (we were told 2:00), so there were quite a few of us sitting around the pool area until 3:00. There is significant traffic noise out there, but thank goodness the weather was sunny. If it was raining, my review would not be as positive. I am a frequent customer of another hotel chain, so I am accustomed to a higher level of employee friendliness, which I previously thought was a little "put-on" until I came here. I really missed that. Thankful for the public restroom available before we checked in, it was not super clean. I am glad, though, that I stayed anyway. When we arrived in the room, I was very happy with the comfort of the bed, cleanliness of the room, the breakfast was a nice variety from oatmeal to pancakes, eggs (scrambled and hard-boiled available), sausage or bacon, pastries. I don't remember that there was fresh fruit available. That said, the pool area was clean, the breakfast area was clean, the rooms were comfortable - - all in all a great stay (and a reasonable price, considering the lodging expense in Key West!!!!) We would stay again. February 23, 2015
Rated 4.0 out of 5.0 by Family Trip A nice hotel just above the entrance to the Florida Keys. Good location for traveling to the Keys or Everglades. Hotel was OK, didn't spend allot of time here except to sleep. Breakfast was good. Hotel staff was very nice. February 22, 2015
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