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Rated 3.8 out of 5 by 119 reviewers.
Rated 3.0 out of 5.0 by Bathroom Bathroom wasn't set up right. Toilet paper holder to close to toilet. Suite should be call a suite, See other unhappy guest put me on guard also. Able to see the make over on the walls. August 30, 2014
Rated 4.0 out of 5.0 by Good value This was a great location, quiet with responsive staff August 29, 2014
Rated 5.0 out of 5.0 by Convenient and comfortable. Great place to stop for the night before heading to Marathon. Plenty of room to park trailered boat. August 26, 2014
Rated 5.0 out of 5.0 by Nice Nice hotel with friendly staff. Rooms are updated nicely and they are clean. Only downfall is the WiFi kicks in and out a lot. August 21, 2014
Rated 5.0 out of 5.0 by Convenience This hotel was so accommodating to my families needs. I will stay here again. August 21, 2014
Rated 5.0 out of 5.0 by Quite My wife and I were stopping here headed to Key West the next Day. I have almost always enjoyed my stays t Holiday Inn Express. That why I use them when I can. I can all ways depend on good service, clean rooms, and friendly people. August 19, 2014
Rated 1.0 out of 5.0 by The worst ever! Of all HI products I've visited this property is by far the WORST of the lot! Dark, dank, hallways, public spaces furniture in disrepair, property reeks of a need for MAJOR FACELIFT. Avoid staying here if you can. August 17, 2014
Rated 4.0 out of 5.0 by Good place with easy access to upper Keys This was an excellent place to stay for the portion of our trip that was in the upper Keys. We switched to the HIE in Marathon when we started exploring the lower Keys. August 14, 2014
Rated 4.0 out of 5.0 by Very Good We had a great stay. Hotel is one of last hotels on the way to Florida Keys and not far from restaurants. Competitively priced. Hotel allowed us to put all 3 of our kids in the room (one slept on his own mattress pad). Good breakfast with pancake machine. We ended up staying there again August 14, 2014
Rated 5.0 out of 5.0 by Brad Brad was very helpful. Bradley is was ver knowledgeable in the area of restaurant and reward points August 13, 2014
Rated 5.0 out of 5.0 by nice, inexpensive and relaxing stay This stay was better than expected for the price. Very clean and comfortable. Front desk Staff was friendly and helpful. Price was beyond right. Breakfast stops at 9:30. A little early for our tastes outside of the keys. Half hour drive off the bridge for half the price. August 11, 2014
Rated 3.0 out of 5.0 by Good for the first night Needs some remodeling, generous spacy room. Quiet. Easy accessable. August 11, 2014
Rated 2.0 out of 5.0 by Very disappointed The only positive I can say is the check-in process went quick, but the fact that I'm a Gold Priority wasn't' mentioned. They upgraded me to a "suite", which was nothing more than a slightly larger room with a love seat. The room smelled old and dirty, and the overall cleanliness was poor. Bed was very hard and uncomfortable, not like other HI Express beds I'm used to. The biggest issue I had, when I checked in, my son wasn't feeling well so I had to go to the Publix and get him some medication, While I was gone, i tried to call in to speak with him, the phone went straight to VM, i called back 2 other times with the same result...the young lady at the desk was agitated at my calls. I said my son was alone in the room and I needed to speak with him and can't get thru, she said she would send the other desk clerk to the room...I informed them not to go into the room and I would be right back. I returned to find my son, scared in the room because the clerk told him that I said to let him in the room. I was very upset at this and asked to speak to the GM...never spoke to the GM in the remaining days of my stay and still haven't heard from him/her. August 4, 2014
Rated 3.0 out of 5.0 by Stay away if you have allergies! Carpets in common areas have so much rug deodorizer on them you can smell it as you approuch the entrance. It makes you wonder what are they trying to cover up? Fragrance so strong it will initiate an allergic response if you are prone to do so. Suites are quite large and the breakfast and breakfast attendents were great. August 3, 2014
Rated 5.0 out of 5.0 by Perfect The hotel and staff exceeded my expectations. My wife and I are very pleased with our stay. August 3, 2014
Rated 5.0 out of 5.0 by Excellent Stay Very friendly staff, clean rooms, very comfortable beds(the best I have slept in at a hotel). Would have been nice to have omlets for breakfast though. July 31, 2014
Rated 3.0 out of 5.0 by Nice room noisy Pool area I think by proxy if you have kids you are on the pool side. If you have kids you are not on the top floor and try and keep all the drunks and kids on one floor where they can roam the halls and bug each other. July 29, 2014
Rated 5.0 out of 5.0 Great Stay Friendly staff, great cleanliness and comfort. We have stayed here several times and will always come back on our way down to Marathon and Key West! July 28, 2014
Rated 5.0 out of 5.0 by Clean and comfortable Our room was clean and quiet.. The breakfast was excellent - especially the cinnamon rolls. Staff friendly. July 26, 2014
Rated 5.0 out of 5.0 by Comfortable The hotel appears fairly new. Great quiet rooms, very comfortable beds. July 23, 2014
Rated 5.0 out of 5.0 by Perfect Stay we was coming back from the keys and our vehicle broke down . we had to stay overnight while it was being repaired and this hotel was perfect. very relaxing and very relaxing July 17, 2014
Rated 2.0 out of 5.0 by Experience Staff was pleasant. We have stayed at this hotel in the past. Unfortunately, our experience this vacation was not pleasant. The room was filthy! The bathroom was not cleaned prior to our arrival (there was hair on the floor, and there were 2 insects in the tub). The price should have been half of what it was for this experience. Will have to evaluate the options next time we want to visit the Keys. July 9, 2014
Rated 3.0 out of 5.0 by Sleepless night The overall hotel was fine. Our problem was with special requests. We had requested an infant crib for our child in our reservation online. We called a week prior to our arrival to confirm, and were told that there was no problem. When we arrived, we were told that "the" crib couldn't be found. So we spent a sleepless night with our child. They compensated some off of the price, but we were still exhausted the next morning! June 25, 2014
Rated 5.0 out of 5.0 by Caring and Helpful Staff The hotel was in a perfect spot for visiting Everglades National Park and going snorkeling at John Pennycamp Park. Any questions we needed answered about directions to attractions, good places to eat, etc. were cheerfully and helpfully answered. We were very satisfied with our stay. June 20, 2014
Rated 5.0 out of 5.0 by Clean room and great breakfast. My wife and I stayed for two days while exploring Key Largo area for an upcoming motorcycle riders group trip. It was a perfect location and the price was right; the staff even said we could park our bikes overnight in the protected entrance area. My room (king) was spacious and clean. I'll certainly recommend this facility to our rider's group. June 19, 2014
Rated 3.0 out of 5.0 by not satisfactory for a Holiday Inn I was not satisfied for this being a Holiday Inn. It was old and not very clean on the outside. Was outdated looking even tho they tired to make it look like new inside and out. The breakfast bar was not stocked quickly. We had to wait about 15 minutes for the sausage gravy to be replenished. I would not recommend this hotel to anyone.. June 18, 2014
Rated 4.0 out of 5.0 by comfortable hote - easy access to the city I stayed at the Holiday Inn Express - Florida City. I had to go to Miami for the night and come back to Key West the next morning. Bottom line - I needed a place to sleep. The front desk was courteous and the room was clean. I dropped off my bag and headed to Miami. I returned later that evening and had a nice, peaceful sleep. The only issue I had was the shower lever did not work properly. The lever to turn on the shower was really hard to maneuver, which made my shower, well, almost obsolete. Other than that, the room was adequate. June 18, 2014
Rated 5.0 out of 5.0 by First Visit We decided to stay at this hotel as we were returning from camping a week in the Keys. We could have stayed at a hotel in Key Largo or somewhere else, but the prices were almost double. The short drive was worth the extra $100 in my pocket. This hotel had plenty of room and accommodations even though there was a youth group staying there too. The breakfast was well worth the stay. They had bacon, eggs, sausage, biscuits and gravy, cinnamon rolls, pancakes, fruit, cereals, and many other items. The staff took pride in what they cooked. It did not taste like the powdery fake stuff you get at some "free breakfast" hotels. The rooms were very clean, and for my family of 4, very spacious with the high ceilings, comfortable beds, and cable and internet. The front desk staff were courteous and friendly. The pool was a bit small, but my kids enjoyed it and that's what counts. Some may say that it might have felt more luxurious than it was because I had been camping for a week prior to my visit. That may be a little true, but even if I were not camping, I know that I would enjoy staying at this hotel . We will definitely be back. June 16, 2014
Rated 5.0 out of 5.0 by Convenient to the Keys and my fishing destination at the Ocean Reef Resort Very comfortable, clean, nice staff and convenient to my fly fishing destination at the Ocean Reef Orvis outfitters. June 10, 2014
Rated 3.0 out of 5.0 by Nice hotel Ended up staying here another night and this time was able to get a suite. Was very disappointed in the breakfast, as they did not have any meat selections. The day before there was sausage patties, bacon and links but nothing on the next morning, very disappointed in this. We like to stay at Holiday Inn Express' and the last two stays at this hotel was not inviting at all. June 3, 2014
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