Rated 4.2 out of 5 by 149
Rated 5.0 out of 5.0 by PoloChaps25 Excellent staff from shuttle drivers to front desk. Overall, great service!
I just wish you guys add bacon for one of the breakfast choices.
August 6, 2014
Rated 4.0 out of 5.0 by DePaulGrad0600 Small but Nice Hotel, Excellent Front Desk Staff
My granddaugters and I had a wonderful time in NYC and the Holiday Inn Express Laguardia Airport was a very good choice for my stay. It was close to the subway and shopping mall, via the hotel shuttle. This was excellent since we were relying on public transportation to visits the many attactions in Manhattan and Brooklyn.
August 4, 2014
Rated 5.0 out of 5.0 by fbc001 Unexpected 1-nt stay boosted by excellent staff
After our flight & backup flight were all cancelled due to Air Traffic Control (thunderstorms at destination), we had to scramble to find 1-nt lodging near airport bec airlines won't providing hotel vouchers. We called HIE LaGuardia Airport and its shuttle came pretty quickly & driver was courteous. After check-in we realized our room faced a busy & noisy highway, and tried to get a quieter room instead. Assistant Mgr Eric was able to show us a backup room that's def quiet but 1-bed only, we chose not switch. Soon he & staff were able to find a quiet 2-bedded room, and that really helped wrt sleep quality for the night. Eric also offered extra points for the stay, due to the initial room's noise issue. Front Desk's Diana was very helpful wrt nearby restaurant or cafe recomm for a quick & good dinner. We really want to thank both Eric & Diana for being so courteous, attentive, & professional. We had to leave early the next morning before bkft officially started, and as Diana told us in advance, we could pack up several items with kitchen staff's help. Overall this hotel's convenient loc to the airport
and its outstanding staff really helped us out on an otherwise difficult travel experience.
August 2, 2014
Rated 5.0 out of 5.0 by Adit Great room and very comfortable
Although during our stay we had enjoyed most part of it, only comment to bathroom needs to be upgraded other than that it was great. We will stay again.
August 1, 2014
Rated 5.0 out of 5.0 by visitor from NH great staff; eager to please
great staff, shuttle service a plus to airport; resturantsand mall with drop off and pick up. will call for a taxi for pick up and drop off and return trip if you need one. great service. corner mini mart across the parking lot was very convenient. would recommend and stay here again.
July 31, 2014
Rated 5.0 out of 5.0 by wolf17 great location and very comfortable stay
love this place! would recommend to anyone. Great view and service!
July 29, 2014
Rated 5.0 out of 5.0 by TWA10 Wonderful overall experience
The hotel is located in a quiet area in Flushing. Within walking distance to the Flushing Meadows Corona park, placed of the 1963 World Fair. You can qlso walk to two closest malls or use the hotel shuttle to go to the Queens Blvd. Mall. Inspite ob been located accross a expressway, you don't hear any extreme noise in your room facing the road.
Entire staff is very friendly helpful and courteous. They were helpful in providing assistance on places to see and how to get there. Special kudos to Eric and Carolina and the hotel bus drivers.
I definitely will stay again at this hotel when my travels take me to La guardia Flushing area.
July 27, 2014
Rated 5.0 out of 5.0 by enojada todo exelente
Aunque el hotel está situado en una avenida con mucho tráfico los cuartos son silenciosos, la atención del personal fue muy buena, el servicio de transporte que te lleva a el centro comercial muy eficiente y lo mejor es que todo el personal habla español
July 16, 2014
Rated 4.0 out of 5.0 by Benjamin8 Great Staff, Good Value
The staff was overwhelmingly helpful and friendly. They have a complimentary shuttle that runs to the subway, very easy to schedule and use and a very short ride to the station. Breakfast was ok, not much for fresh fruit or healthy yogurt, but there were always hard boiled eggs and wheat toast. Rooms were simple but clean. The surrounding neighborhood is a little dodgy. Paying for valet onsite parking seemed like a good deal and it didn't take long to get out of the neighborhood. The hotel itself always felt very secure and we felt very safe on property. We are runners and found Flushing Meadows park to be convenient and a nice place to run in the mornings. If you are looking for an economical way to check out NYC this was a good one.
July 12, 2014
Rated 5.0 out of 5.0 by Debzzz Amazing Hotel
The staff is what every hotel should have first and foremost. The shuttle was great and the driver were both professional and friendly. The food was really good. There was pancakes, bacon, sausage, eggs, yogurts, bagels, breads, pastries, cereals, coffee, teas and jellies.
This place is a very hidden gem. The shuttle takes you to the mall, but if you decided to walk the scenery is beautiful and the walk is about 10-15 minutes. The staff will do whatever they can to make you feel like you are at your own home. Which these days is very rare, Kudos to them!!!!
July 11, 2014
Rated 4.0 out of 5.0 by napoleon80 员工接待比较热情，离机场较近，适合转机
July 9, 2014
Rated 5.0 out of 5.0 by ryan100 Excellent Front Desk Staff
Staff at this hotel were excellent. Front desk personnel (Diane(a)) were very attentive and informative. Maintenance personnel (had refrigerator delivered to room) and van driver were also very professional.
July 4, 2014
Rated 5.0 out of 5.0 by bootstraps68 Great hotel for an overnight
This hotel was clean all through. The staff was sincerely attentive. It is located beside I-495 but the rooms offer surprising quiet. The breakfast was what you would expect. The ice and vending machines were a bit unfriendly. No restaurant for evening eating, but good choices available at front desk for room delivery.
July 2, 2014
Rated 5.0 out of 5.0 by Paulino Nice location
Only 5 minutes away to the Queens Mall, and Regal Mall, friendly staff, Breakfast included and until 10Am
July 1, 2014
Rated 4.0 out of 5.0 by H. I. Express regular near to Manhattan
The best part of the hotel was the shuttle to the subway station and mall as well as the shuttle to and from the airport.
It was expensive in relation to how far it was to the city and pricing around the nation.
Holiday Inn Express should take note about the fantastic breakfast at the Holiday Inn Express in Hong Kong Soho which was the best I have had so far in the chain. So that is why I said that this hotel was average because it was average for the US, in my opinion.
June 29, 2014
Rated 5.0 out of 5.0 by LAVONA GREAT SERVICE AND COMFORTABLE ROOM
i RATED THIS HOTEL EXCELLENT, BECAUSE IT
WAS EXCELLENT . I RECEIVED THE VERY BEST
I WAS TRAVELING WITH 3 CHILDREN.
THEY HAD A GREAT TIME STAYING THERE.
THE STAFF WAS EXCELLENT,
June 25, 2014
Rated 5.0 out of 5.0 by CPrince Great Service from Front Desk
I never got the person's name, but SHE (dark hair, brown eyes and extremely nice) was definitely an asset to your hotel!! She suggested that I go to Austin Street instead of the mall. She called a taxi for me, told me when they arrived and sent me on my way. This area was a GREAT area and something that I was looking for even if I didn't know it!! It had restaurants, shopping, bars and all kinds of things. It was a great trip to end my stay in New York!! Thank you!!!
June 23, 2014
Rated 5.0 out of 5.0 by joanna 10 Very good experience
Clean,helpful staff, good breakfast, good shuttle!!
June 19, 2014
Rated 5.0 out of 5.0 by Eternal Hope Great Service and complimentary breakfast
My husband and I enjoyed our stay at Holiday Inn Express. The front desk staff was wonderful! They were helpful and polite. There was excellent customer service! Thank you for a great getaway!
June 17, 2014
Rated 4.0 out of 5.0 by Natraj Decent Place for a short Stay
An efficient and neat place with very friendly staff. The breakfast room was cramped and busy. I shall certainly stay here again, if there is a need.
June 16, 2014
Rated 5.0 out of 5.0 by JulesinLV Great Service
Had great service from the front desk staff and the shuttle driver was awesome. Loved that they had a shuttle to the subway station. The room was clean and the hotel was quiet never heard anyone.
June 15, 2014
Rated 4.0 out of 5.0 meeting for romance
it was quite nice. it was relaxing and comfortable. plan on returning next month
June 9, 2014
Rated 4.0 out of 5.0 by bonkel Wonderful Staff
The Staff here is Excellent. they remember your name and are very accommodating .
June 9, 2014
Rated 5.0 out of 5.0 by Traveling TT An enjoyable place to stay!
I will stay at the Holiday In Express Laguardia Airport again on my next visit to NYC. The rooms are clean and comfortable and the staff is friendly and helpful.
June 7, 2014
Rated 4.0 out of 5.0 by Happy vacationer Two good nights in the city
We stayed at this hotel for two nights, before flying home from LaGuardia. The room was clean and comfortable, although if traffic noise bothers you (we were O.K. with it) try not to get a room overlooking the expressway. Having experienced a variety of shower experiences on our 3-week trip in the area, we can say that the shower in this room was one of the best. (That's important when a guest wants to wash long hair!)
The staff was outstanding. Front desk clerk Diana, and valet Nicco (or Niko?) were especially friendly (remembered us by name and with a smile every time we came and went) and helpful. Both gave us good suggestions for nearby restaurants, and their recommendations were great.
The hotel has a shuttle bus that took us to and picked us up from restaurants, which saved our trying to drive and park in unfamiliar areas. The shuttle also serves the mall and the airport.
The breakfast choices were less interesting that we'd experienced with other hotels (different chains) but still provided a good start to the day.
In summary, the hotel was very good, the staff were great, and the location is convenient to good restaurants and LaGuardia airport.
June 2, 2014
Rated 4.0 out of 5.0 by chapksf Helpful Staff with Service Orientation
Great staff who truly wanted to meet my needs. They were awesome. They greeted me and welcomed me and the family. The room was good for our purpose, and we have no complaints about our experience. We did experience a snag with the shuttle service due to high volume of flights coming into the airport at the time of our need, but the hotel worked hard with us to get us where we needed to go on time in spite of the delay. It was a great can do attitude by all.
June 2, 2014
Rated 2.0 out of 5.0 by Jits My stay at Holiday Inn Laguardia Apt, New York
very clumsy rooms
bad location with no view
no storage in rooms
no near by restaurants in the hotel or near by for dinner
May 31, 2014
Rated 2.0 out of 5.0 Location, Location, Location
This Holiday Inn Express is near La Guardia, and CitiField, but it is almost impossible to drive there without a Police escort. The staff was well intentioned, but on a (1.) Friday night, (2.) at the beginning of a three day weekend, and (3,) when it starts to rain ... the location of this hotel creates the perfect storm such that mere mortals can't get to the hotel through all the congestion (in a car, in the airport shuttle, or once you get off the train). Add one mitigating circumstance and this hotel is located in a war zone. Honest, three and a half+ hours were consumed just trying to return a rental car at the airport, from the hotel (4 miles total), and then taking the shuttle back to the facility. Maybe you have that much time, I sure don't.
May 27, 2014
Rated 5.0 out of 5.0 by DenPam22 Great & Friendly Service
The front desk staff at this hotel is excellent! Very friendly & helpful and much appreciated after a long day of cancelled flights and frustrations. They checked us in quickly & efficiently and then offered directions to nearby restaurants all within easy walking distance.
May 27, 2014
Rated 4.0 out of 5.0 by Rahi excellent services
Near to Laguardia airport. nice shuttle service and clean Rooms.and very helpfull service.
May 25, 2014