Rated 4.2 out of 5 by 95
Rated 5.0 out of 5.0 by Linda12345678910 Friendly staff/great restaurant
Overall very good. See the comments I have made on other pages of this survey.
June 11, 2014
Rated 3.0 out of 5.0 Bad Parking/ Older Hotel
Very limited parking, shuttle busses should have been parked on the street instead of asking guests to park on street. Don't bring a large SUV to park here because you probably wont fit in the small lot
June 11, 2014
Rated 5.0 out of 5.0 by Ballgame Guy Good Location
The hotel is about a 15 to 20 minute walk to Citi Field. Also about a 15 to 20 minute walk to a subway station to go to Manhatten. A nice bar and Italian restaurant. The karoke on Friday night in the bar was too loud for my taste. Other than that, the bar experience was great. The bartenders were very friendly. The food was very good. The front desk staff was very helpful with directions to the subway station and where to get off to see Broadway shows. Also provided information on where you can purchase reduced price show tickets.
June 11, 2014
Rated 5.0 out of 5.0 by Dave181 Good Value
Clean hotel with nice rooms, nice bar and good food. Free airport shuttle. Only 10 minute ride to LaGuardia. Very convenient and a good value
June 10, 2014
Rated 4.0 out of 5.0 by Skippy50 Great staff and convenient location.
Not on the airport but frequent, free, shuttle to and from hotel. Check in was excellent with Rita ensuring that my room was ready early and I was satisfied. The room was clean, decent size and with a bathrobe and I was comfortable - even enjoying the view, watching Planck land. Food was very average, though, with dinner and breakfast of poor quality, greasy and poorly cooked/ presented, and far too large. How ever, I had not expected haute cuisine and this did not detract from my stay nor recommendation of the hotel.
June 9, 2014
Rated 5.0 out of 5.0 by SEAS64 Greeat Front Desk Service
Although I arrived early, from a morning flight, for check-in, the front desk person assigned one of the first rooms to be cleaned as soon as it was ready. This enabled me to make the most of the remaining day.
June 9, 2014
Rated 5.0 out of 5.0 入住方便
机场有小巴士，不需要特意联系，隔几分钟就有一趟 来往机场都很方便 很有安全感 房间卫生很好 网络很好 很方便
June 5, 2014
Rated 4.0 out of 5.0 by CaptKirk3000 Excellent Stay and Location.
I like this location because it's close to KLGA airport and hotel transportation is efficient and hotel bar is great!
June 3, 2014
Rated 5.0 out of 5.0 by faitocs Nice place to stay
The room was adequate. It was clean and comfortable, although space was limited in the bathroom.
The price of the room was very good for NYC. The hotel was conveniently located in a tree lined area next to a public park. I’d stay here again. The hotel restaurant is “ok” .
June 2, 2014
Rated 5.0 out of 5.0 by Matt1993 地理位置好，性价比高
May 31, 2014
Rated 4.0 out of 5.0 by BarryJ Great value with easy access to Manhattan
My nephew and son recenty accompanied my to NYC for a few days of business and pleasure. The Holiday Inn Laguardia was a great choice, and more than $200 cheaper than a similar hotel in Manhattan. It was easy to reach by car, and just a 5 minute walk to a subway to Grand Central Station and Times Square. There's nothing extraordinary about this hotel, but they cheerfully provided exactly what we needed. I will stay there again.
May 28, 2014
Rated 4.0 out of 5.0 by Goldi8 Excellent Services
We just came off staying at a Crown Plaza property before arriving at this one. We found the daily cleaning services excellent, much better than CP. My wife usually stays in the room until noon before taking the "Do Not Disturb" sign off. We never had problems receiving service at this property.
Other services were also excellent. The front desk was very helpful. We received promt and friendly service when taking the shuttle to the airport.
Thank You. I will stay here again for sure.
May 21, 2014
Rated 4.0 out of 5.0 by rcampos24 Great service.
Nice clean rooms and great sports bar. Good restaurant food.
April 23, 2014
Rated 4.0 out of 5.0 by lung 房間舒適
April 8, 2014
Rated 4.0 out of 5.0 by Emoemo Great
Front desk was very helpful walking distance to citi field and subway easy felted welcomed
April 7, 2014
Rated 5.0 out of 5.0 by Frequent Flier Angelina In The Bar
Overall experience was great, from shuttle bus pick up at LGA, to front desk check in and excellent food and service from the Bar .Angelina was very attentive and courteous, she made sure I was okay and touched base with me on a regular basis to make sure I was in need of nothing, if I owned my own business I would have certainly hire Angelina as my manager .She treated everyone equally and I even overheard other patrons saying how impressed they were with Angelina's service with a smile .I will definitely be back as I got great service all over.
April 2, 2014
Rated 4.0 out of 5.0 by Steena Location & shuttle bus to airport is great!
Location of the Hotel is only 10min drive to LaGuardia Airport. The shuttle bus operates every 20min and is very prompt with being on time.
The comfort of the rooms are great & was clean & fresh.
The staff need to be a little nicer for out of towners as we dont ALL have that 'New York' attitude/personality as most of us know about. Coming across rude is not pleasant.
March 26, 2014
Rated 5.0 out of 5.0 by Frequent Flier Great service from front desk but especially bar service
Shuttle pick up at LGA was good, waited about 15 minutes, return shuttle following morning at 5am was also good for my 7 am flight back to Toronto .Front desk check in was smooth and had recognition as a rewards member .The food at the bar was delicious but the best part of my stay was Angeline who works in the bar, she was extremely warm but yet still very professional. I have stayed at this location multiple times and she is one of the reasons why I keep on coming back .Upon arriving at the bar she always greets me with a friendly smile and calling me by name. As a corporate banker I can always appreciate the fact that to her I am not just a number but a person.
March 19, 2014
Rated 5.0 out of 5.0 by Larry T. GREAT STAFF!
Clean comfortable hotel, great staff and close to LGA!
March 10, 2014
Rated 3.0 out of 5.0 by JeffyT Needs some renovation
Stayed one night and it was ok. Old property that really needs some work. Parking is limited and very tight but it is NY. Room was ok with quiet for the most part.
March 10, 2014
Rated 5.0 out of 5.0 by Ifgravity1 Great visit
Had to come here for work trip (was working on network installation for Citifield). The hotel staff was beyond helpful in every aspect. Restaurant, front desk, shuttle service, housekeeping, kudos to everyone and thanks!
March 7, 2014
Rated 4.0 out of 5.0 by Poodles Thanks from Bermuda
Many thanks for a stay which was comfortable and relaxing. I would say the front desk staff were exceptionally helpful, especially Rita.
The service was very good and we lacked for nothing. Even though our group were attending a funeral in the vicinity the staff were both cheerful but sympathetic.
February 24, 2014
Rated 3.0 out of 5.0 by GreatDane looks better on the photos
Room looks much better on the photo than in real life.
Bar is nice. Good atmosphere and service
Breakfast which we had prepaid was not worth the money
February 12, 2014
Rated 5.0 out of 5.0 by DRASHGuy Excellent all the way around
This was my first stay at this hotel and would stay here again when I travel back to the area. Mrs. Rita at the front desk welcomed me as if I were the most important guest ever. She went above and beyond to recognize me as a Platinum member and when the weather affected my travel plans, she insured that the extra day in "her" hotel was as pleasant as the first. Although the hotel was going under major renovations it was transparent to me as a guest. The hotel has a wonderful bar/restaurant co-located which also offers great food and service at a reasonable price. Great experience at a great value.
February 10, 2014
Rated 5.0 out of 5.0 by Daddeoski An excellent port in a storm
The hotel staff helped me with travel to a meeting at another hotel which eliminated the need for me to dig my car out of snow early in the day, and then drive in an unfamiliar area in snow & ice.
The restaurant is excellent as well. Service is great and I had one of the best veal dishes, ever for dinner.
February 10, 2014
Rated 5.0 out of 5.0 by Masman12 A great location!!
A real "downtown feel" with a great view of City Field and surrounding attractions. The staff was knowledgeable and friendly. My definite choice when I am next in the area on business.
January 21, 2014
Rated 4.0 out of 5.0 by Iann1 Good helpful stay
Good stay and very helpful and friendly staff.
Food in restaurant good.
January 12, 2014
Rated 2.0 out of 5.0 by bobbie41 Good accomadations but terrible front end service!
The room itself was fine but customer service was the worst I have seen in many years. The attitude from the front desk staff is unacceptable. No one knows whats going on. I booked online for extended parking with a one night stay before going on a trip and when I got to the hotel no one could figure out my reservation, until a gentlemen from the back office finally could help me. The longest time I stood there not knowing if my family had a room for the night or not. This was the Holiday week! I had a question regarding my reservation prior to going to the hotel, I couldn't get through to the hotel and when I did the girls at the front end just kept hanging up on me This happened numerous times and I just not wanted them to answer a simple question about my reservation. To mush frustration will never book with them again.
January 11, 2014
Rated 2.0 out of 5.0 by cgabr front desk staff... good or bad
we stayed 2 nights and dealt with different front desk staff. one night we had a wonderful experience! the other... horrible. charged the wrong amount, also we were not even suppose to be charged anything. put into a regular room and our booking was for a SUITE. i believe anthony and antonio were working that night.... had a very horrible experience! stay away!!
January 10, 2014
Rated 5.0 out of 5.0 by seahorse_6 Comfy and convenient place with great staff
We stayed in the king bed suite here for 4 nights from Boxing Day, doing the touristy things in NY. Location is good only a few minutes walk from No. 7 subway which takes you straight to Times Square. Staff were great. Rita was very helpful and supplied an excellent map for the local area. You can get into Queens Museum for free with your Holiday Inn key card, it has a miniature model of Manhattan. Also ate in Pine restaurant for dinner which was good.
January 8, 2014